Employee Relations Front Office

Satheesh Kanna

Human Resources / Administration / IT

Mobile : +91-996**-***** Email: ***************@*****.*** PROFESSIONAL SUMMARY

Adaptable, high-energy professional who leads companies through change and challenge. Strategic problem- solver who envisions smart solutions and executes with urgency across all levels of the Organization. Outstanding team player with a proven ability to organize and prioritize work in high-pressured environments. Skilled in meeting planning, marketing, data management and outreach tasks with a keen ability to capture opportunities and catapult new ventures.

Key skills include:-

HR Planning

Policies administration

Interviews and selection

Background Verification

New hire and Exit

paperwork

Employee On boarding

Employee Relations

Payroll Management

Leave, Compensation &

Benefits

General Administration

Vendor Management

Time Management

Organisation &

Communication

Project Management

IT & Computer system

Support

Troubleshooting & Repairs

System & Software

Installation

Local Area Networks

CCTV

Computer Skills – Diploma in Computer Applications

Office Management : MS Office (Word, Excel, Outlook & PowerPoint )

Operating System : Windows XP/2000/7/8 / 10

Software : CFS Mag, Payroll in Excel

KEY COMPETENCIES

Leverage extensive HR background to screening, recruitment, payroll, compensation and benefits, staff training and employee relations.

Higher performance standards in Organizational Management, Time Management and Recruitment.

Records of accomplishments based on ability to motivate people, perform extensive background checks, organize pre employment trainings for new recruits.

Successfully on boarded more than 20 employees during the last 4 years.

Process data and information, maintain records & tabulation and conduct staff training on policies and operations.

Excellent communication skills. Fluent in English & Tamil and also beginner at Hindi EDUCATIONAL QUALIFICATIONS

BE (Electrical & Electronics Engineering) – Jaya Engineering College, Chennai. (Grade -7.27)

HSC – MKV Govt Hr. Sec. School, Arani. (Percentage – 70%)

SSLC – MKV Govt Hr. Sec. School, Arani. (Percentage – 90%) PROFESSIONAL WORK EXPERIENCE

Executive HR Admin & IT – Calyx Container Terminals Pvt Ltd., Chennai. ( August 2016 to Present)

Lead and Manage the functions of RFID Operations staff, Receptionist, Electrician, Canteen, Securities and House Keeping.

Work with Senior level management to create fair and consistent HR Policies and Procedures

Create Job descriptions, Select and interview candidates at screening level.

Manage leave, grievances and payroll processing for 100 employees.

Organize meetings and outdoor activities always being careful and adhere to budgeting practices.

Arranging office supplies, transportation, boarding and Lodging.

Manage agreements and contracts with vendors, establish PO and work agreements.

Installing and troubleshooting Network, Desktops, Laptops, Printers and scanner and Troubleshooting. H/w, S/w, OS, Application Software related issues, LAN related problems and Configuring MS outlook.

Excellent multitasking personality with the ability to prioritize and escalate issues to the proper level

/authority when necessary.

Effectively communicate and interact with employees at all levels of the organization. Achievements:

Successfully implemented boom barrier gate pass system and Visitor Management System

Modified the existing Contracts and saved about 50,000/ PA to company

Initiated incentive program along with senior level management that was cited as the driving force behind employee retention rate.

Implemented Biometric attendance system that to be mapped thru internal system software.

Most awarded percentage of 95% in KRA – KPI for the year 2016-17 Executive CRM - Calyx Container Terminals Pvt Ltd., Chennai. (Sep 2015 – August 2016)

Worked as Front office Executive and get promoted to go for Customer visits.

Handling Telephone queries, email support and cold calling.

Handling new customer enquiries, building and managing personal relationship with different clients.

Offering quotations, price negotiations and following up the outstanding with Customer.

Daily and Monthly generation of MIS reports, analyzing the cases in Excel Sheet.

Analyzed the Customer queries and by solving getting more business.

Exceed client expectations by quality service and should help to increase our business with client. Achievements:

Regained the lost customers and increased the business.

Collected the critical outstanding from the bad pay master.

Implemented the new system module for customer query management. Executive Operation – BJ Shipping & Clearing Services. Chennai ( Dec 2012 – September 2015)

Responsible for Day to Day activities in Filing work.

Preparing Checklist for Import and Export Clearance at Container freight station as well as Customs House

Preparation of Invoice, Packing List and B/L Draft for Export Shipments.

Preparation of necessary documents for Customs Inspections and Clearance.

Responsible to serve our Customers & to meet their requirements.

Handling Customer Queries and resolving their problems.

Co-ordination with freight forwarders for getting freight rate for the containers.

Coordinating with transport department of the organization to ensure timely delivery of the consignment to the clients.

Achievements:

Single point of contact for Export and Import cargoes / Containers to be delivered starting from preparing of Invoice to delivery of Cargo to other country / Pan India PERSONAL INFORMATION

Gender : Male Marital Status : Married

Date of Birth : 30.03.1991 Nationality : Indian

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