Food & Beverage Manager

NICHOLAS J. RYNARD

********@*****.***

LYNCHBURG, VIRGINIA

CELL: 434 · 941 · 8497

SUMMARY OF QUALIFICATIONS

As an accomplished Food and Beverage professional with nearly 10 years of experience, I have excelled in all facets of the hospitality industry including Front-of-House, Back-of-House, and Banquet operations. In my recent positions, I have been able to showcase my strong leadership abilities, exceptional interpersonal communication skills, and meticulous attention to detail; coupled with a persistently energetic and positive attitude. I am highly dedicated to providing the most outstanding customer service possible, and upholding the operational and procedural excellence of any well-established business. PROFESSIONAL EXPERIENCE

Pali Mountain Retreat & Conference Center Running Springs, California Senior Event Services Coordinator January 2018 – June 2020

- Pali Mountain Employee of the Month for April 2019.

- Coordinated an events and lodging program for upwards of 800 weekly guests in meeting spaces and other buildings across a 274-acre campus servicing the Greater Los Angeles Area.

- Proactively developed client relationships throughout the event planning process by utilizing high-quality communication techniques intended to guarantee that the expected key performance indicators outlined in their clients’ contracts were met and/or exceeded.

- Encouraged synergy with peripheral departments and services to include external event production teams, caterers, facilities maintenance, housekeeping, and equipment vendors.

- Cultivated an environment of teamwork, co-operation, and personal success for all directly- supervised staff through pre-shift meetings and post-event performance evaluations with detailed feedback implemented to correct continuous issues in future productions while operating within budgeted labor cost guidelines.

- Overhauled the training curriculum for all new staff members with an emphasis on high-level hospitality services and reformatted the existing labor force structure to maximize efficiency. The Charlotte Country Club Charlotte, North Carolina Clubhouse Operations Intern May 2017 – December 2017

- The Charlotte Country Club has consistently been ranked as one of the top 20 private clubs in the United States and as a Top-50 Platinum Club of the World by the Club Leaders Forum.

- Involved in management of formal and casual a la carte dining operations, weddings, corporate functions, cocktail receptions, club committee meetings, swim team events, wine tastings, golf tournaments, tennis tournaments, and the pool and golf snack bars.

- Consulted on numerous high-profile events including Debutante Balls, Club Balls, Member- Member/Member-Guest Weekends, and the 2017 PGA Championship at Quail Hollow.

- Successfully completed rotations within all of the Club’s Departments, including: Food & Beverage, Event Planning, Culinary, Agronomy, Communications, Accounting, Human Resources, Golf Shop, Tennis Shop, Pool Complex, Snack Bar, and Purchasing & Inventory.

- Attended the Carolinas Club Managers Association of America Chapter meetings, benchmarking tours of numerous area clubs, and networking events with prominent industry professionals. Sharkey’s Wing & Rib Joint Radford, Virginia

Bartender January 2017 – May 2017

Server August 2016 – December 2016

Macado’s Irish Pub Radford, Virginia

Line Cook January 2016 – June 2016

Server & Host June 2015 – December 2016

Hilton Garden Inn Lynchburg, Virginia

Lead Breakfast Cook March 2015 – September 2015

Restaurant & Banquet Server December 2014 – March 2015 KEY STRENGTHS

- Innovative staff development and

leadership techniques.

- Advanced proficiency in computer

systems such as NorthStar club

management software, Micros &

Sales Force ordering systems, and

Microsoft Office Applications.

- Inventory control, P&L management,

account reconciliation and billing.

- Prioritizing multiple tasks through

strategic planning, troubleshooting,

and time management skills.

- Hiring, training, scheduling, and

managing a staff of 20+ employees.

- Extensive knowledge in wines, beers,

liquors, cordials & cocktails.

CERTIFICATIONS

- American Red Cross Waterfront

Lifeguarding, First Aid, CPR, AED

- California Commercial Boating

License

- ServSafe Alcohol & Food Handler

- California T.I.P.S.

EDUCATION

B.S. - Recreation, Parks & Tourism;

Radford University

May 2017 – GPA 3.2

A.A.& S. – Developmental Education

Central Virginia Community College

December 2013 – GPA 3.0

EXTRACURRICULARS

Outdoor Educator

Pali Institute

January 2018 – December 2018

Watersports Instructor

Pali Adventures Summer Camp

June 2018 – August 2018

Assistant Aquatics Director

Camp Powhatan

June 2016 – August 2016

Pool Supervisor

Vista Acres Swim Club

June 2015 – August 2015

Canoeing & Kayaking Instructor

Holiday Lake 4-H Center

May 2013 – August 2013

Youth Development Professional

Campbell County 4-H Club

December 2008 – August 2012

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