Janice F. Raper

**** ********** ***.

Sparta, TN 38583

Home 931-***-****

Mobile 931-***-****

Objective – Receptionist/Data Entry Clerk

I would like to put my customer service skills to use to help create an efficient office environment. I feel I would make a great asset to any company simply because of my passion to work hard, customer relation skills, and multi-tasking skills. I am self- disciplined and driven to provide satisfactory work.

Skills

Business Math Business English

Keyboarding I Keyboarding II

Proofreading I Proofreading II

Filing I Filing II

WordPerfect 5.0 WordPerfect 5.1

Microsoft Word Internet

Customer Service Telephone Etiquette

Educational Highlights

General Equivalency Diploma - 1991

General Clerk Certificate - February 1992 - April - 1993

Work Experience

American Family Life Assurance Company (Aflac) Insurance Agent

October 2007 - October 2009

John Porter 270-***-****, District Manager

Customer Service Representative (This place is no longer in business)

January 2007 - June 2007

Plateau Insurance Group

Data Entry Clerk

February 1992 – June 1993

Supervisor: Michele Simcox

Customer Service Representative

Directv / switched customers over from Primestar

March 1988 - June 1989

References

Judy Higdon / Instructor Jerry Young

Tennessee Technology Center Tennessee Technology Center

Crossville TN 38555 Crossville, TN

931-***-**** 931-***-****

Jan York / Instructor Lisa Hassler

Tennessee Technology Center Medical Assistant

Crossville, TN 38555 131 Knowles Street, Sparta,

931-***-**** 931-***-****

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