Customer Service Sales interpersonal skills retention

SAMANTHA WARNER

***** ********* **** ** **. Louis, MO 63127 · 314-***-****

**********@*****.*** linkedin.com/in/samantha-warner-122919159

EDUCATION

MASTER OF BUSINESS ADMINISTRATION, University of Missouri St. Louis

MAY 2020

Emphasis in Management

Bachelor of Health management: exercises science, minor in Nutrition, Southeast Missouri State University

MAY 2018

3.5 GPA

Alpha Phi Fraternity founding member of the Kappa Gamma Chapter

Vice President of Membership Recruitment, Jan 2017- Jan 2018

Planned and coordinated recruitment events, extended bids to members

Director of Target Membership Marketing

Attended the Alpha Phi Leadership Conference in Dallas, TX

Phi Eta Sigma Honor Society

3.5 GPA student January 2015-August 2018

Health and Wellness Association

Volunteer member in community, January 2015-August 2018

EXPERIENCE

AUGUST 2018 – PRESENT

PERSONAL TRAINER, WELLBRIDGE ATHLETIC CLUB AND SPA

- Promoted and sold club contracts and training packages to prospective clients and active members within the club and outside sales at different businesses and events.

- Built strong relationships with club members providing excellent customer service

- Trained, assisted, and retained clients by successfully helping them reach their fitness and nutritional goals with exercise prescription

APRIL 2018 – AUGUST 2018

INTERNSHIP, WELLBRIDGE ATHLETIC CLUB AND SPA

-Worked with highest level of management on scheduling, Microsoft Excel, and selling practices

CERTIFICATIONS

AUGUST 2018 – PRESENT

AMERICAN COLLEGE OF SPORTS MEDICINE PERSONAL TRAINER

SEPTEMBER 2018 – PRESENT

AMERICAN COUNCIL ON EXERCISE GROUP FITNESS INSTRUCTOR

AUGUST 2018 – PRESENT

CPR CERTIFIED BY AMERICAN RED CROSS

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