Manager Customer Service

Eric Leung

Phone: 626-***-**** Email: **********@*****.*** 227 S. Atlantic Blvd. Apt #C, Monter ey Park CA, 91754 Profile

Work

Experience

Education

Highly motivated new graduate with a diverse background seeking a part-time or full-time optometrist position at a full-scope optometry private practice or co-management ophthalmology practice. Interested in a practice with a strong patient-centric culture and like-minded passionate team members. Offering to utilize unique personal and professional experience to contribute to the vision and mission of the practice. General Manager –Rowland Heights Optometry [Mar 2014 – Nov 2014] General Manager in charge of employee scheduling, customer service and day-to-day operations. Worked to re-organize office structure by reducing pending billable insurance, oversaw transition from paper to electronic medical records and minor remodelling to provide increased employee break space.

Meridian Management – Golden Vision Group [Mar 2012 – Mar 2014] Human Resource Manager responsible for vetting prospective hires and developing/implementing new employee training protocols for 8 Golden Vision Group optometry practices in nothern/southern California, Texas and Nevada. Golden San Gabriel Optometric Vision Center [June 2011 – Mar 2012] Optician in charge of sales and patient relations. Coordinated with a team of 40 other opticians and technicians to provide superb patient care and ophthalmic/optical needs. Marshall B. Ketchum University, Fullerton, CA

Southern California College of Optometry, Class of 2020 Degree: Doctor of Optometry – Completed: May 2020

*NBEO Part I, II, III - PASSED

Clinical Rotations: VA Vegas, Ketchum Health/UECLA, Red Tail Hawk IHS, SD Naval Base California State Polytechnic University of Pomona

College of Environmental Design

Degree : Bachelor of Architecture – Completed: June 2011

*1 Year Exchange Study Program [2009-2010] at Kyushu University, Fukuoka, Japan Academic

Awards and

Affiliations

Eyefinity EHR Certified – [2020]

Dr. Herbert McCracken Dixon Scholarship – [2019]

AOSA Student Influencer – Optometry’s Meeting [2018]

Private Practice Club, SCCO – Vice President [2017]

Fullerton Armory Vision Screening Volunteer [2017]

Spanish Optometric Society – President [2016]

Special Skills Languages: Cantonese [fluent], Mandarin [conversational], Japanese/Spanish [beginner] References available upon request

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