Languages, staffing, recruiting, organizing parties, time management
Resume:
Doha, Qatar
Phone:974-********
Email: lamasova03@gmai,.com
SHOVA Lama
OBJECTIVE
To excel in sales field and gain as much experience as I can.
SKILLS & ABILITIES
ALLIANCE FRAINCE, NEPAL –FRENCH LANGUAGE (LVL -2:2009)
HAMAD INTERNATIONAL AIRPORT- ARABIC LANGUAGE (BASIC-2018)
Communication, customer service, time management, leadership, organized
EXPERIENCE
CUSTOMER SERVICE AGENT- QATAR AVIATION SERVICES, DOHA QATAR
September 2016 to June 2020
As a baggage service agent handled missing baggage for Qatar Airways and other airlines.
As a base coordinator prepared all the shift arrivals, departure flights, coordinated with operation control and worked with shift duty officer and supervisors.
Reported late, absent and sick staffs to shift supervisors and duty officers, prepared reports.
Worked in all the allocations as per the operational requirement in lounges assisting the senior for arrivals and departures to board all the customers in time.
CONSULATE OFFICER- HON. CONSULATE OF CHILE, KATHMANDU NEPAL
October 2013 to July 2016
Assisting Nepalese and other nationals with Chile visa procedures.
Assisting stranded Chilean nationals, sending new passports.
Working under Chilean Ambassadors and Consuls.
Arranging meetings, travel arrangements, organizing parties with VIPs, attending meetings, preparing minutes, files, attending calls for Hon. Consul.
EXECUTIVE SECRETARY- TEMPLE TIGER GROUP OF COMPANIES, KAMALADI, NEPAL
October 2013 to July 2016
Assisting Executive Chairman with meetings, travel arrangements, visas, preparing minutes, memos, attending calls, organizing parties from VIPs to foreign nationals and welcoming guests.
Replying queries regarding travel packages for sister concerns, resort packages, apartment packages for guests.
Keep tract of staff attendance.
ADMINISTRATION AND MARKETING OFFICER- PRASHANTI MRI, KATHMANDU, NEPAL
July 2010 – September 2013
As a Marketing Officer meet doctors, sell products and packages of MRI especially Orthopedic, Physician, Neuro surgeon, Gastroenterologist, Urologist, Pediatrician etc.
As an Administration officer keep tract of Radiologist doctors, patients and the scanning. Make sure the reports are delivered in time and assist with reports.
Answer queries and enhance sales, answer calls.
EDUCATION
PADMA KANYA MULTIPLE CAMPUS, KATHMANDU, NEPAL – BACHELOR IN ARTS (BA)
2016
Studies include: Psychology, Nutrition, English
NEPAL ENGINEERING COLLEGE, BHAKTAPUR NEPAL – BACHELOR IN COMPUR ENGINEERING (BE)
2001-2004
Studies include: Logical circuit, C++, Mathematics, Applied mechanics
DIPENDRA POLICE SCHOOL, SANGA, KAVRE, NEPAL – +2 (HIGHER SECONDARY SCHOOL)
2000
TRIBHUWAN TRISHULI H.S.SCHOOL, NUWAKOT NEPAL- SCHOOL
1998
TRAINING
RELATED TO QATAR AIRWAYS
Airside Safety Awareness
Handling bomb threat calls
Aviation security awareness erelease
Handling customers with disability
Fire safety in accomodation
QR Altea DCS
Emergency an humanitarian response training
DG-9( dangerous goods)
Digital Tourism Marketing
REFERENCES
MAHENDRA RANA
Qatar Aviation Services
Hamad International Airport, Qatar
Contact: 974-********
RITA J. PRADHAN
Temple Tiger Group of Companies
Kamaladi, Kathmandu, Nepal
Phone: 977 984*******
BASANT RAJ MISHRA
Hon. Consulate of Chile
Kamaladi, Kathmandu Nepal
Phone: 977-*-*******
Contact this candidate