Name : Chithra Balu

Email : add9ng@r.postjobfree.com

Mobile no : +1-859-***-****

PROFESSIONAL EXPERIENCE:

6.5 years of experience in IT industry, playing various roles like Quality Analyst & Test Lead .

Experience in Web based application testing, mainframe based testing and Agile Scrum projects

Excellent technical writing skills in creating Test Strategy, Master Test Plan, Detailed Test Plan, Test scenarios, Test Summary Report and Conditional Acceptance Memo

Has good exposure to different testing like System Testing, Functional Testing, Regression Testing and User Acceptance Testing

Proficient in understanding the need of new projects and test case preparation, test plan preparation, effort estimation, review test result and interact with customers

Analysis of Business & functional requirements documents and recognized test scenarios

Has exposure to HP Unified Functional Testing

Have actively worked on different sub-systems of credit card testing (VisionPLUS) like CMS, TRAMS, ITS, FALCON, LTS and CDM

Worked with Client from US, UK, Singapore, Indonesia and Australia.

Successful in undertaking critical tasks as part of project deliverables, demanding sound people management skills

SKILLS PROFILE:

Database SQL Server, DB2

Automation Tools HP Unified Functional Testing, Application Life Management Applications VisionPLUS 8.23 (CMS, TRAMS, ITS, FALCON, LTS and CDM), File Aid Environment VisionPLUS, CICS, File aid.( credit card testing) and Mainframe EDUCATIONAL BACKGROUND:

• Bachelor of Technology from Bharath university India

• Certified Scrum Master

PROFESSIONAL EXPERIENCE:

4 Years and 9 months of experience in Capgemini

1 Year and 10 Months experience in Infosys

ANNEXURE OF PROJECTS:

Loyalty Earn Management - AMEX Client Test Lead

The project include different capabilities of AMEX credit Card like Enrollment of card member, checking the compatibility of the website and eligibility of card members for different type of cards, Qualification which involves calculation of reward amount for the card member and fulfilment of the reward to the card member. There are mainframe jobs which takes the files from upstream application as input and load to different tables and perform calculations. The file validation, website validation, verifying the data in tables and the calculation of different amounts are tested. Roles and Responsibilities:

Involved in discovery phase, process flow and updating Requirement Traceability Matrix.

Involved in Test Strategy preparation and detailed Test plans based on analysis of requirements and design documents.

Worked as part of Scrum team and attended Sprint Planning sessions, Product Backlog grooming sessions and presented the deliverables in Show and tell sessions.

Involved in Test Plan Walkthrough and Test Results Walkthrough with the business users.

Worked extensively in Mercury Quality Center for creating test cases, executing test/Automation scripts, defect logging, requirements mapping and generating SOX reports. Anchored Defect Prevention activities(DP)

SG MAS Compliance- ANZ Client Test Lead

ANZ is one of the largest companies in Australia and New Zealand and a major international banking and financial services group, which is among the top 50 banks in the world. This project involves performing the compliance for Singapore government regulations. SG MAS (Merchant Acquisition System) revolves around CMS and SCDM modules.

Roles and Responsibilities:

• Understanding the Business Requirement (BRD)

• Worked on the estimation (TEDA) of the number project keeping testing and environment teams in consideration.

• Prepared Master Test Plan (MTP) and Phase Test Plan (PTP) relating to the project and followed up for appropriate approvals.

• Participating in all planning meetings and discussions.

• Sending Daily status reports and Weekly status reports to the TMO.

• Participating in weekly status meeting with TMO for discussing the defects and issues faced.

• Approved code promotions to the implement stage after System Testing.

• Involved in test execution and raising defects to appropriate person and Tracking of defects till closure.

• Prepared test closure reports like Test Summary Reports and Test Outcome Reports and followed up for appropriate approvals.

Glocards Indonesia – ANZ client Test Analyst Test Lead The first implementation of the VisionPLUS platform, under the GloCards programme, is the replacement of Cardlink for ANZ Panin in Indonesia. ANZ currently has multiple cards platforms across Australia, NZ and Asia Pacific, operating at various levels of maturity. ANZ Consumer Finance Australia has investigated a project (‘One Cards Platform for ANZ’) to consolidate all cards platforms across the regions onto one platform, namely VisionPLUS. As part of conversion ANZ has introduced much custom functionality to every subsystem. Execution phase has been completed successfully & phase 1 went live successfully." Roles and Responsibilities:

• Involved in Preparation of DTP (Detailed Test Plan).

• Involved in Preparation of Test spec and Test script

• Involved in Conversion testing, System testing and regression testing.

• Preparing Defect log and Raising Defect in QC

• Prepared the Tracker for descoped Scripts.

CDS 2752_ASIC Statement Change – ANZ client Test Analyst The objective of this project is to present the fee details to the customer on the statements in a more clear and unambiguous manner. This is driven by the ASIC directive for transparency of the fees levied on Credit Card usage. The Summary Section of the Consumer Cards will have the field “Purchases, Cash Advances and Other Debits” in place of “Fees and Other Charges”.For AEVD cards, which are Debit Cards, the description would be changed to “Purchases, Withdrawals & Other Debits”.The Change through this project will introduce a new field which will have a consolidated fee amount inclusive of ATM Charges and Balance Transfers

Roles and Responsibilities:

• Tester for System Testing, utilising correct testing and defect management processes.

• Responsible for writing the test conditions, test scripts and execution of test scripts. Provide pre-install, install and post-install supports.

First Data International Release 8.04 Test Engineer Release 8.04 system testing has been classified into Five Levels as follows:

• System integrated Testing, Impacted Regression, New Startup Clients, Release 8.01 Learning’ and Critical Regression

Roles and Responsibilities:

• Preparation of Scope for IPP, Role Based Security and Replacement Security Functionality.

• Preparation of Test scripts for Replacement Security Functionality.

• Preparation of Run Plan for WSS Functionality

• Executing Test scripts for IPP,Role Based Security and Replacement Security Functionality Down Time Tracking

• Analyzing and preparing defect Log

• Raising defects and tracking until closure

• Liaising with development Team for closure of Critical Defects Created User ID and provided access like ASM, LTS.

• Able to guide other team members in case of queries by having a good understanding of the functionality

Regression 7.03- First Data International Test Engineer AMEX Falcon Interface:

In Regression 7.03, handled the AMEX Falcon Interface functionality. The primary objective is to enhance VisionPLUS (FAS/CMS) to allow AMEX transactions to be routed to Falcon, in order to enable Fraud checks. VisionPLUS needs to be able to send AMEX authorization messages to Falcon in either real-time or online store-and-forward mode. Performed Regression testing and adhoc tests. Roles and Responsibilities:

• Executed the FALCON related scripts for AMEX Scheme. Updating the Execution progress tracker Preparing Defect log and raising Defect in QC.

• Prepared the Tracker for descoped Scripts

Release 8.01- First Data International Test Engineer Project Release 8.01 was initiated when FDI embarked on the First release of VisionPLUS system for year 2008. This required extensive regression testing for all products of FDI’s major clients like SAMBA, Barclays Bank, Vanquis, Banco Mais, NBK, Allied Bank, ABB, Alfalah and the Riyadh bank and system testing for all products of FDI’s major client LTSB. Around 207 Enhancements are tested as part of Release 8.01. Have worked on Dispute lifecycle and APR calculation part. Roles and Responsibilities:

• Executed Scripts related to ITS and TRAMS

• Updating Tracker

• Defect log preparation

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