Administrative Assistant

FRANCESCA A. AVERSA

**** ** **** *** #*** Tomball, TX 77375 914-***-**** *****************@*****.***

EMPLOYMENT EXPERIENCE

Archrock, Houston, TX April 2017 – January 2018

Administrative Assistant to the Vice President and CIO of Information Technology

oResponsible for managing the CIO's Outlook calendar and scheduling/booking conference rooms.

oAnswer and directing calls.

oOther general administrative duties.

oUtilized the Oracle PO systems to work on Purchase Orders/Receiving Orders.

oCatered luncheons for Training, Meeting, Birthday and Work Anniversary Events.

oRequisitioned and maintained office supplies

Klein Independent School District, Spring, TX August 2016 – February 2017

Administrative Assistant

oEnter and maintain records for various sources of data, including but not limited to student discipline, pupil attendance accounting, student academic records, etc. as prescribed by State law and local absence requirements.

oEnter and retrieve data on EFinance, Skyward, Eduphoria, etc.

oAssist in the design and layout for various forms and reports using Excel

oKeep a yearly audit trail.

oPerform other duties as assigned by the Principal

Masterword, Houston TX August 2016- Present

Italian Language Interpreter

Burnett Staffing, The Woodlands, Texas October 2015 – July 2016

Temporary Employee

Matrix Absence Management, Hawthorne, NY October 2013 – October 2015

Claims Assistant (FMLA/LOA)

oAssist with electronic mail, filing, and general office duties relating to insurance claims.

oProcess claims paperwork.

oEfficiently expedite correspondences and update diaries.

oEffectively communicate with claimants, clients, and providers.

oAssist in data entry task and documentation production.

oUtilizes the Claim System for inquiries and letter generation

oPerforms other duties necessary to support the claims unit.

oResolves routine administrative problems and answers inquiries.

oReceives and responds to routine correspondence (some of which may be confidential); proofreads, revises and edits other materials for accuracy, thoroughness and appropriateness.

oCompiles, organizes and analyzes basic information for inclusion in reports and customer packages.

oPerform other related support duties as requested.

Verizon, Valhalla, NY January 2013 – October 2013

HR ADA – Administration Analyst

oAnswering the 800 number and assisting employees and supervisors with questions on the process and individual cases

oEntering cases in the database

oSending correspondence to the employee and the supervisory team

oManaging the intake and administration of the Ergonomic requests and reviews

oInteracting with medical vendor, the Verizon IT support team and the technical solutions vendor of ADA accommodations involving assistive devices

oCreating reports and interpreting medical information

P.Leonard, Inc., Mt.Kisco, NY January 2004 – December 2012

Office Assistant & Property Manager

oResponsible for managing the back end office of local property management firm. Duties included working with vendors and tenants to coordinate repairs and upgrades to portfolio properties; collected rental income; made deposits in a timely manner; maintained spreadsheet data to track all income and expenditures and worked with C-Level executives to plan meetings with potential investors.

UBS Investment Bank, New York, NY May 2005 – May 2009

Executive/Personal Assistant to the Global Head of Fund Treasury/Team Assistant to the Mutual Fund Finance Group/Human Resources

oManaged business calendars, scheduled appointments, coordinated internal and external meetings and conference locations, prepared meeting/conference materials, planned all aspects of executive travel arrangements; prepared and disseminated detailed itineraries.

oAnalyzed and prepared travel expenditures to ensure prompt processing and reimbursement of same.

oProvided on-going assistance to Human Resources department, maintained employee files, monitored related human resources filing systems and tracked performance management systems, assisted with training coordination, collaborated with Human Resources and hiring managers in generating offer letters and employee benefit packages, coordinated and oversaw logistics for new hires, laptop accounts and access cards.

oAssisted with overall planning of offices and workstations for expansion to four additional floors.

Administrative Assistant – Sales, Banking, Legal and Marketing Departments

oPerformed all administrative tasks in support of this team. Assisted with and coordinated materials for meetings and conferences.

oAssisted manager of sales operations in the opening of and execution of corrections for institutional client accounts, supported sales assistants in booking allocated trades, arranged for the archiving of client documents and updated closings from the credit conference call, entered and executed orders onto company’s short term trading system and coordinated with short term traders to ensure accuracy of clients’ activity, securing legal documents related to new deals, prepared closing binders and liaised accordingly with Stamford, CT legal staff.

oBegan employment with UBS in a temporary capacity and was quickly hired and promoted to Executive Personal Assistant.

AXA Financial/Bank of America/Antigenic/Morgan Stanley December 2004 – May 2005

Executive Assistant to Senior Management and Managing Director (Contract Assignment)

oResponsible for coordination of materials to compile various SEC reports, arranged meetings, conferences, parties, events and dinners, coordinated conference calls, organized internal and external meetings and arranged for catering, coordinated travel and expense reports, maintained e-mail, contacts, and calendar using Netscape, prepared confidential and general correspondence.

EDUCATION

Iona College, New Rochelle, New York

Bachelor of Science, Health Care Administration

SKILLS

MS Word, Excel, PowerPoint, Outlook, various forms of proprietary software, databases. Internet savvy.

Certificate of Completion in Basic CPT and ICD-9 Coding, Insurance Billing

Fully Bilingual - Able to read, write and speak Italian

Certified Zumba Fitness Instructor

Professional references are available upon request.

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