PROFESSIONAL EXPERIENCE

West Coast University, Los Angeles, CA 2018-Present

Manager Nursing Persistence and Outcomes

Responsibilities include delivering and maintaining a comprehensive student focused Persistence and Outcomes program; collecting and analyzing data to identify and assist students at risk and opportunities for curriculum revision to enhance learning and NCLEX pass rates; creating new methods to improve NCLEX performance; creating and supervising team of NCLEX Specialists; advising and academic counseling of nursing students; facilitating and overseeing NCLEX preparation program; mentoring faculty in use of ATI Nursing Education program to supplement and enforce curriculum and evaluate student learning; developing and teaching content based workshops and facilitating Capstone course to ameliorate identified gaps in student knowledge.

Key Accomplishment

Created team of NCLEX Specialist academic counselors to support students and improved campus 2019 academic year NCLEX pass rate by 3.1% to 89.8%

Providence Health & Services, Mission Hills, Burbank and Tarzana, CA 1994-2018

Senior Instructional Designer 2015-2018

Responsibilities included designing, updating, and maintaining curriculum for new employee Epic training; designing, updating, and maintaining curriculum for hospital outpatient department credentialed training program; creating training materials for end users across the enterprise to disseminate Epic changes, updates, and clinical optimization releases; leading workgroups of clinical informaticists and trainers who participated in updating and improving curriculum to match current workflow and build of Epic production environment; representing instructional design group on informatics and Epic Clinical Optimization workgroups as subject matter expert in regard to best methods for rolling out different types of education based on depth and scope of projects being implemented.

Key Accomplishment

Lead training resource for system-wide deployment of blood product administration module

oSupervised interdisciplinary team of instructional designers collaborating on project

oTraining material and eLearning storyboard developer and editor

Senior Clinical Informatics Specialist 2015-2015

Responsibilities included representing Clinical Informatics on project teams to develop system-wide electronic acuity system and prepare for system-wide CPM Framework TM upgrade; lead informaticist and liaison between nursing and interdisciplinary teams and I.T. department; downtime clinical resource and communication liaison; supporting clinicians and physicians at the elbow with Epic; performing system analysis to assess and solve complex EHR issues; collaborating with interprofessional team to identify system and workflow issues and present solutions; mapping of current and future state workflows, including negotiation for ministry process ownership; communicating and educating regarding EHR optimization releases; chairing Clinical Technology Council and coordinating super user team.

Key Accomplishments

Operational Project Manager for system-wide development and implementation of Epic Nursing Workload Acuity system

Hospital lead for system-wide double EHR upgrade

Supervisor Clinical Informatics 2013-2015

Responsibilities included serving as the face of informatics for Providence Saint Joseph Medical Center; supervising daily work of informatics team; at the elbow clinician Epic support; leading clinician engagement center during multiple EHR implementations; engaging ministry leaders and point-of-care providers in workflow review and revision to support new EHR; teaching EHR courses for new employees.

Key Accomplishments

Coordinated System-wide support for six California hospital Epic go-lives

Developed regional EHR onboarding curriculum and competency assessment forms

Developed curriculum and taught interdisciplinary training classes for three EHRs over 14 years

Education Specialist, Technology 2011-2013

Responsibilities included coordinating, teaching, and developing curriculum for EHR training courses; serving as liaison between clinical staff and Information Systems; representing ministry in regional EHR meetings and optimization work; developing monthly newsletter regarding EHR changes; chairing CAMIS EHR User Group; developing and revising clinical policies and procedures.

Key Accomplishment

Developed curriculum for Regional VTE practice change and trained the trainers for house-wide education and competency verification

CAMIS Clinical Specialist, PCS Build Team 2010-2011

Responsibilities included building documentation screens for CAMIS PCS (EHR interdisciplinary documentation) module; facilitating end user screen design meetings; mapping current state workflows for incorporation into EHR; training users on OM, PCS, eMAR, and EMR modules; testing and implementing EHR in Southern CA ministries.

Key Accomplishments

Authored CAMIS eMAR user instruction manual

Developed and implemented weekly CAMIS PCS Webex training presentations

Nurse Clinician, Clinical Education 2002-2010

Responsibilities included serving as senior clinical educator for med-surg and transitional care units; providing inservices for staff on new equipment and procedures; planning, coordinating, implementing, teaching, and developing education materials for annual nursing competency fairs, CNA classes, EHR and new employee orientation classes; developing HealthStream e-Learning modules; administering new employee EHR training program; chairing Medical-Surgical Practice committee; developing policies and procedures; coordinating nursing student placement and nursing instructor orientation; Nursing Lead for the Meditech development and implementation project; primary PICC nurse and administrator and educator for PICC program; designated replacement for wound care nurse; member of Wound Care team; member of Meditech User Group and Documentation Design and Strategy committee.

Key Accomplishment

Attended End-of Life Nursing Education Consortium (ELNEC) training course and subsequently developed classes and training for nursing staff opening new palliative care unit

Assistant Nurse Manager & Staff Nurse Vascular Surgery/Med-Surg Unit 1995-2001

Responsibilities included: Charge nurse duties; coordinating and providing patient care; conducting chart audits; clinical and computer training for new employees; precepting nursing students.

EDUCATION

University of Phoenix

Master of Science in Nursing/Informatics

University of California, Los Angeles

Bachelor of Science in Nursing, Summa cum Laude

LICENSURES & CERTIFICATIONS

Registered Nurse, State of California, license No. RN 515840

Public Health Nurse, State of California, certificate No. PHN 54750

EpicCare Inpatient Clinical Documentation Certification

Hospital Outpatient Departments Certification

EpicCare Inpatient Clinical Documentation Curriculum Certification

Credentialed Trainer Inpatient and Stork - Epic

Certified Medical-Surgical Registered Nurse (2009-2019)

Certified Legal Nurse Consultant (2017-2019)

EXPERIENCE & SKILLS

ATI Nursing Education online platform

Health Stream learning management system

Power BI data management system

CampusNexus Student student information system

Epic

Meditech

CPM Framework TM

ADP Payroll & time management system

Kronos Workforce time & attendance management system

ITSM & xMatters

Microsoft Office suite

EHR implementations

Support coordination & resource allocation

Project management

Staff development

Customer service, clinician support & academic advising

Communication & organizational skills

PROFESSIONAL AFFILIATIONS

Sigma Theta Tau International Honor Society of Nursing

Alpha Tau Delta National Fraternity for Professional Nurses Scholarship

Golden Key National Honor Society

Healthcare Information and Management Systems Society (HIMSS)

PERSONAL ACTIVITIES

HIMSS TIGER Committee & TIGER Virtual Learning Environment Sub-Committee

University of Phoenix Scholarship Selection Committee

Boy Scouts of America Committee Member

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