Resume

MERCEDES JONES (Rogan)

• Cell: 913-***-**** • *1500 W 116th, Overland Park, KS • ************@*****.***

Professional Summary

Resourceful with academic background in Instructional Design, eLearning, Social Media, Multimedia, Web Design, and Interactive Media. Ability to establish priorities and meet challenges head-on with strong project management skills.

Skills

Good Interpersonal communication skills

Proficient in AdobeCS6

Time Management Skills

Creative thinker

Proficient in Microsoft Office

Organized

Work History

Knowledge Management Support (Government Contractor), 10/2018 to Present

[Apex Analytics Group, Inc.] – Fort Leavenworth, KS

Responsible for managing information and supporting Enhanced Battle Laboratory efforts and events. Content managed includes information used as input to Enhanced Battle Laboratory activities, work products, content supporting collaborative efforts and events, and final products. Enhancing the Futures webpage with HTML/CSS. Content includes materiel at multiple levels of classification, distribution restrictions, access control protocols, and version controls. Also, assisting with troubleshooting and managing the calendars. Sites include: MCBL share drive, Futures SharePoint Portal, Army Knowledge Online (AKO), AKO-SIPRNET (AKO-S), DoD’s MilSuite, and the Battle Laboratory Collaborative Simulation Environment (BLCSE). (SharePoint 2013)

Instructional Design Intern, 06/2018 to 07/2018

[RingCentral] – Denver, CO

Responsible for focusing on learning solutions that are in the onboarding experience for all new employee’s system wide. While also, working in collaboration with instructional designers and subject matter experts to plan, design and develop training solutions. Additionally, creating training content and materials with subject matter experts, and supporting training experiences. (Adobe Captivate, Adobe Photoshop, Camtasia, Snagit)

Multimedia Developer (Government Contractor), 09/2017 to 05/2018

[Fors Marsh Group] – Leavenworth, KS

Responsible for the design and develop of Command and General Staff School (CGSS) Command and General Staff Officer Course (CGSOC) distance education course, and learning products. Along with, reviewing storyboards and integrating multimedia assets (sound, images, graphics, animations) to develop Flash-based and HTML-based instructional content pages. (Adobe CC Animate, Adobe Photoshop, Adobe Audition)

eLearning Specialist (Government Contractor), 04/2014 to 09/2017

[The Excalibur Group, MBO Partners, Logistics & Technology Services, Inc.] – Fort Leavenworth, KS

Responsible for the interactive, visual design, graphics, and software. Contributing to every phase of the development process, including project definition, requirement gathering, prototyping, graphics production, and markup (HTML, CSS light JavaScript). In addition to the design of individual products, also responsible for maintaining a quality, consistent design across entire product range. Additionally, responsible for assisting with Social Media, editing/recording voices for tutorials, as well as over sight for voice recordings. (Adobe Captivate, Adobe Photoshop, Adobe Audition, Adobe After Effects, Adobe Media Encoder)

Social Media Marketing Assistant Intern, 01/2013 to 06/2013

iFamily KC – Virtual

Responsible for sharing new knowledge of various technologies to Kansas City metro area. Additionally, responsible for assisting with email-marketing platforms, by using Search Engine Optimization and Content Management tools. Increased content, resources, and overall exposure of iFamily KC with social media technology skills including research, Internet marketing, and social media. (Constant Contact)

Education

Walden University – 2017- 2019

Master of Education – MEd: Instructional Design and Technology

The Art Institutes International Kansas City- 2010 - 2013

Bachelor of Arts: Web Design and Interactive Media – Lenexa, KS

High School Diploma: General Studies, 2010

Shawnee Mission Northwest - Shawnee, KS

Volunteer

Pet Care Volunteer, 2015 - 2017

KC Pet Project (KCPP) – Overland Park, KS

Responsible for providing necessary assistance where needed at KCPP. Promote animal welfare, providing public education on proper care and treatment of animals and adopting out shelter animals to loving homes and families.

Visitor Services Desk Representative, 2014 - 2015

The Nelson-Atkins Museum of Art – Kansas City, MO

Responsible for assisting and working with the public and museum members. While also greeting visitors and provide general assistance, along with information about featured exhibitions, programs, and membership. In addition to assisting with ticketing and membership sales.

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