Technical Writer/Quality Assurance Specialist
Resume:
MEGAN SCHMITT
PROFESSIONAL SUMMARY
Thorough Quality Assurance Specialist and Technical Writer with 11+ years experience in platform solutions and mobile supply chain world. Experienced in optimal manual testing strategies and in-depth regression testing/quality assurance support with basic knowledge for automation solutions. Open and clear communication, good focus, organization, and strong attention to detail.
CONTACT
PHONE:
EMAIL:
************@***.***
HOBBIES
Reading
Writing
Baseball
Soccer
EDUCATION
Missouri Western State University
Technical Communications December 1999
WORK EXPERIENCE
DSI Quality Assurance Specialist/Technical Writer
October 2008–March2020
Hired as a Technical Writer and made the transition to tester. Developed manuals, online help, test cases and UACs for various products and features.
SKILLS
Test plans, cases, & processes
Functional requirements
Regression & negative testing
UI and compatibility testing
Performance, load, & stress testing
Basic automation testing knowledge
Defect/bug tracking
Agile methodology
Remote access technology
KNOWLEDGE
RoboHelp
Dreamweaver
MS Word
SQL
Microsoft Team Foundation Server/Test Manager
Microsoft Teams
iOS/Android
Windows Desktop, Mobile, & CE
Telnet
ERP systems tested: Oracle’s EnterpriseOne, EBS, World, & SAP
EXPERIENCE
Created accurate and efficient scenarios to test and document various products and features
Created UACs for test planning and product coverage
Created manuals and online help for many products
Tested and re-tested all aspects of the products and features
Wrote bugs on issues found in testing process
Produced manual test cases
Worked on front-end automation
Ran regression testing each release
Used Android, iOS, HTML5, Windows Desktop, CE, & Mobile
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