Tonya K. Adams
tkpreston**@gmail.
**** ***** *** ******, ** 75216* (214) 214-***-****
Professional Objective
Obtain a professional position within a stable independent company, which will allow me to apply my knowledge, skills, and strategies that increase the probability of a desirable outcome, while offering opportunity for career growth and expansion. Work with a collaborative team towards a common vision:
excellence.
Profile
Goal oriented, results-oriented professional with a strong accounting background. Skilled communicator,
persuasive and adaptable. self-motivated with high energy, initiative and focus. Keen insight into the needs and views of others-able to listen and identify issues or problem areas and form innovative solutions. Professional, personable, and articulate in presentation. Areas of strength include:
* Comprehensive Accounting Knowledge * Client/Vendor Relations
* Communication/Negotiation/Facilitation * Flexible/Assertive/Adaptable
* Problem Solving/Decision Making * Presentations/Training
* Program Management/Assessment * Documentation/Writing
Professional Experience ACCOUNTING TECHNICIAN/SUPERVISOR /MPA/FA Manager
(07/06 - Present) Army Air Force Exchange Services, Dallas, Texas
* Performs record keeping and general clerical functions (copying, faxing, etc.) for the purpose of supporting departmental/program operations.
* Responds to inquiries, including phone, mail (district staff, vendors) for
the purpose of resolving issues, providing requested information and/or referring to appropriate department personnel.
* General accounting, accounts payable, and bookkeeping
* Resolves debt and credit issues with vendors as well as processing payments
* Proficient in WLKR, ASAP,RDMS,Prodagio, Webtop, Visions,BWS,IGLAS,PIT Tool,Hyperion, Microsoft
Word, Excel, Outlook, Powerpoint, Pivot Table, Track, WODE, NEWREC
* Edit Reports
* Supervise 15 associates
*Staff elevations
*Payroll
*Error reports
*Stat reports
*Monthly PIT reports
*Resolve shipping and inventory issues for facilities
*Cost inventory
*PIT variances
*Track deliveries
*Financial Statements/Reports
*Process Invoices
*Sync
*Supervise FA Department
*Customer Service
EAGLE CASH MANAGER (11/10 – 07/11)
Army Air Force Exchange Services, Southern, Afghanistan
* Set- up Eagle Cash devices for new sites.
* Trouble shoot all technical Eagle Cash issues.
* Train managers, soldiers and concessionaires on the use of Eagle Cash devices.
*Track inventory deliveries from DC’s to new facilities and assist in physical inventory
* Assist with the set- up of new facilities downrange.
*Stock stores with inventory and orders.
*Assist associates with front end registers and cash cage
*Inventory in warehouses,locate inventory for facilities
*Plan-o-grams
DIRECTOR/ FOOD MANAGER (09/96-03/06)
Imagination Plus Child Care Center, Aurora, Colorado
* Supervises, coordinates and evaluates work of all foodservice employees in preparing, serving food, cleaning facilities and utensils.
* Conducts planning and budgeting.
* Manages a cost-effective program.
* Forecasts and plans the purchase of food, supplies and equipment.
* Oversees and/or participates in menu planning.
* Plan menus that encourage participation in the lunch program.
* Maintains required records including food production, inventory, income/expense, meal counts and personnel records.
* Manages, coordinates and oversees the day-to-day food service operations; analyzes effectiveness,
assures compliance with the District, State and Federal laws, regulations, safety and sanitation procedures.
* Ensures that established sanitation and safety standards are maintained.
* Directs, assigns, schedules and evaluates food service personnel: conducts monthly training sessions for employees.
* Oversees and participates in the preparation and serving of food.
* Payroll
* Management of accounts payable system, established deadlines for center
personnel, meet weekly deadlines to enable vendor payments were made in a timely manner, responded to inquiries and resolves problems with outside vendors as well as center personnel related to purchase orders and accounts payable invoices.
* Organized and delivered training presentations and material to interoffice personnel to provide education per State of Colorado requirements.
* Conducted interviews and hiring center personnel.
* Performed employee evaluations and critiques
* Meeting budget requirements, while processing food and supply orders. Retaining current clients, while enrolling new clients.
* Foster learning strengths in group work, social interaction, character building, and problem solving skills.
* Built and maintained a positive home-child care relationship with parents.
* Develop and adjust curriculum to accommodate individual needs.
* Planned and instructed using a wide variety of teaching aids and strategies.
* Established a learning environment to meet and enhance the children’s needs of emotional, intellectual, social, and creative strengths.
EXECUTIVE RESOLUTIONS SPECIALIST/ SUPERVISOR (08/93-09/97)
MCI, Aurora, Colorado
* Handle inbound and outbound calls with local exchanges carries, technical network technical network technical network technicians, financial service representatives, and inside wiring vendors.
* Managed to resolution billing issues, network trouble, credit and other related issues.
* Tracked and recorded employee payroll, attendance, and scheduled adherence.
* Provisioning customers local phone service to completion, or correction of their order.
* Research and resolve customer escalations through verbal and written communication.
* Provide feedback and report to managers on escalated issues.
Education
BUSINESS (2010- 2012)
Dallas County Community College- Mountain View, Dallas, Texas
DIRECTOR CERTIFICATION/ EARLY CHILDHOOD EDUCATION (1994-1996)
Community College of Aurora, Aurora, Colorado
EARLY CHILDHOOD EDUCATION (1993-1994) Emily Griffin Community College, Denver, Colorado
HIGH SCHOOL DIPLOMA (1986-1989) Warren High School, Warren, Arkansas
Certifications
CERTIFICATE OF EARLY CHILDHOOD EDUCATION (1996- Current)
Licenses
DIRECTOR LICENSE (1996- Current)
Computer Skills
Proficient in the use of Microsoft word, Microsoft office, Excel, Access, Power Point, Outlook and
Internet
References
Available upon request.