HEATHER CARLSON
**** * ********* **, *******, AZ 85297 · 602-***-****
*******.*********@*****.*** · https://www.linkedin.com/in/heathercarlson/
Aspiring for a job in a growth-oriented organization, where my recruiting experience and organization skills can be used for making a positive contribution in the human resources department by putting in maximum efforts.
SKILLS & ABILITIES
Effective Communication
Teamwork Skills
Productivity & Organization
Attention to Detail
Time Management
Public Speaking
Customer Relationship Management
Ability to Work Under Pressure
Enthusiasm
Planning
Flexibility
EXPERIENCE
Marriott vacations worldwide Scottsdale, AZ
TALENT ACQUISITON MANAGER OCTOBER 2019 – PRESENT
- Manages full lifecycle recruitment process for Sales positions for Marriott Vacation Club, Westin Vacation Club and Sheraton Vacation Club properties across multiple geographies.
- Works closely with resort hiring managers to understand and define candidate specifications that will meet business needs as appropriate.
- Provides consultative leadership to and drives continuous process improvement for the company in all aspects of Sales Talent Acquisition.
- Develop strong and trusting relationships with clients by collaborating on resource needs, candidate profiles, search strategies and talent.
TALENT ACQUISITION PARTNER FEBRUARY 2018 – SEPTEMBER 2019
- Responsible for full-cycle talent acquisition for sales, marketing and support positions for Westin Vacation Club and Sheraton Vacation Club properties in Arizona, California, Colorado and Hyatt Residence Club in Carmel CA.
- Ensured successful candidate placements within the shortest possible time frame – post open positions, source, screen and interview talent; negotiate job offers to selected candidates.
- Accountable for overall recruiting process integrity and continuous process improvement.
- Perform other duties, projects as assigned, flex with business needs across other business units and locations when needed.
TALENT ACQUISITION SPECIALIST APRIL 2017 – JANUARY 2018
- Accountable for supporting recruitment efforts for West (Arizona, California and Colorado) and Hawaii region Westin Vacation Club and Sheraton Vacation Club properties by executing defined talent acquisition strategies to ensure successful candidate placements utilizing the most effective and efficient candidate sourcing, screening, and selection tools and processes.
- Generated qualified candidates through cost-effective efforts including internet, job fairs, social media, promoting the company referral program, college visits, etc.
- Screened and interviewed selected qualified candidates and schedule interviews with hiring managers and other designated team members as requested.
- Kept in contact with candidates and warm leads for current and upcoming openings.
- Maintained accurate requisition and candidate information in applicant tracking system by moving selected candidates through appropriate steps and send appropriate communication as needed.
SALES AND MARKETING SITE COORDINATOR JULY 2012 – MARCH 2017
- Provided all day to day operational support for Sales and Marketing Teams in Arizona.
- Coordinated payroll, AP invoicing, monthly performance tracking for teams and team events.
- Assisted HR with on-boarding paperwork and recruitment efforts.
VACATION SERVICES COORDINATOR JULY 2011 – JUNE 2012
- Coordinated vacation ownership preview tours and provide concierge services to all resort guests and owners.
- Generated over 500 in-house preview tours with $764,744 sales volume (approx. $1,519 VPG)
the capital grille Scottsdale, AZ
SALES COORDINATOR SEPTEMBER 2015 - JANUARY 2016
- Input private dining events into Sales Lead Software and OpenTable systems
- Created gift baskets, sales packets for each event and tracked monthly private dining room sales vs restaurant sales.
HOSTESS OCTOBER 2013 - JANUARY 2016
- Demonstrated genuine hospitality and setting the stage for an exceptional dining experience by making every single guest feel welcome at the door.
EDUCATION
2020
CERTIFIATE, HOSPITALITY & TOURISM MANAGEMENT
Florida atlantic University
2011
BACHELOR OF ARTS, BUSINESS (COMMUNICATIONS EMPHASIS)
arizona state university
COMPUTER SKILLS
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
PeopleSoft HR
PeopleSoft Finance
ADP Recruitment Management
ADP eTime
CareerBuilder Employment Screening
CareerBuilder Recruitment
SAP Concur
Virtual Job Tryout Assessment
Handshake-University Career Job Posting Tool
Broadbean Job Posting Aggregator
EZ-Text
Social Media (Facebook, Instagram, LinkedIn)
Indeed
Workday
Talent Assessment Portal