Customer Service Assistant
Resume:
SAJJAD ULLAH
: Al Satwa near stell masjid villa *9 Dubai UAE.
: ******.*********@*****.***, *********@*****.***
: http://www.linkedin.com/in/sajjad-ullah-49986329
S U MMARY
Seeking a position as an Accountant where extensive experience of Accounting and Customer Service will be further developed and utilize in maintenance of operational controls and continuous improvement in operational and accounting efficiency.
E X P E R IE NC E
Designation:
Teller Service Officer
Grade:
Officer Grade –III
Job Duration:
5th Oct. 2018 To 18th Aug. 2019.
Job Summary
Customer Services: ( Maintains High Quality Services in Branch )
Cash Department: ( Counter & Teller Services, Cash Sorting)
Remittances: ( Foreign Remittance Process )
ATM Management: ( Replenishments, Retracts, Claims )
Deposits Mobilization / Business Development: ( Cross Selling ) Handling of Teller Services at Counters i.e. Cash both Local & Foreign Currency. Ensure that daily cash reports are prepared as per HO/SBP directives. Remittances both local and Foreign Remittance process. Handle all types of clearing collection.
Designation:
Counter Services Officer
Grade:
Officer Grade –III
Job Duration:
16th Sep 2015 to 1st Oct. 2018.
Handle all types of clearing/collection i.e. Inward, Outward, Same day, Intercity, etc.
Scrutiny of cheques presented in clearing/collection to ensure that same are in order and has valid endorsement of presenting bank. Handling of Teller Services at Counters i.e. Cash both Local & Foreign Currency.
ATM Replenishments, Retracts, Clams.
Remittances local and Foreign Remittance Process
RTGS Receiving and payments.
Designation:
Teller
Grade:
Officer Grade –III
Job Duration:
17th May 2014 to 15th September 2015
Handling the total receipts and payments of the branch and posting in MIS. Handling loan installment recovery.
Maintain branch petty cash and daily cash register according to SBP rule Transfer of funds (PO) and online remittances
handling inward and outward clearing cheques and transfer delivery Activity checking and reconciliation.
Maintenance of vault cash within prescribed insurance limits set by SBP and depositing the excess amount to correspondent bank.
Glorious Catering & Event
Management
Designation:
Accountant & Store Keeper (Part Time)
Job Duration:
April 2011 to Jan. 2013
Deal with vendors for procurement/rental items and ensure timely payments. Responsible for receiving, storing and maintaining records of supplies. Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping
Develop and maintain proper inventory management system in office and store. Purchase of goods needs for the events according to requirement. Supervise technical staff during installation of setup as per the agreed layout for different private and corporate events.
Designation:
Assistant Accountant
Job Duration:
20 Feb 2009 to 15th Sep. 2010
Maintaining basic accounts, book keeping and daily petty cash transactions. Bookkeeping and control on inventory of warhouse.
Performed general office duties and administrative tasks. Helped in preparing monthly payroll sheet and distribution of wages for 600 local employees.
Maintain daily attendance sheet of the local employees
HONORARY WORK:
Worked as a Finance Member at Village Organization for one year Worked as a Finance Member at Student Aid Society for two years. Worked as a Chairman of Shah-e-Chairgh Students Association for three years.
EDUCATION:
Level Degree Passing Year University
Masters
Masters in Commerce – M.COM –
Finance 2011-13 FUUAST (Urdu university) Karachi.
Graduation B-Com 2007-09 University of Karachi.
Intermediate I-Com 2005-06 Karachi Board.
Secondary Matriculation- Science 2003-04 KIU Board.
SKILLS & COMPETENCIES:
Financial Personal
Knowledge of accounting and financial statement
analysis. Customer Services, Cash Management,
Possessing strong numeric and analytical skills,
Microsoft office, Banking Software (Temenos T24
and CBS), Problem analysis, use of judgment and
ability to solve problems efficiently.
Flexible & adaptable, able to work well individually and within a team.
The ability to perform under pressure and deliver to challenging timescales.
Ability to handle confidential information.
A proactive approach to problem solving.
HOBBIES & INTEREST:
My major areas of interests are Audit, Management, Finance and Accounts. Hobbies: Socializing with friends and family, keeping up-to-date with current affairs, Listening Music, playing football, hiking, trekking & climbing.
PERSONAL INFORMATION:
Father’s Name Zamat Shah Domicile Gilgit Baltistan Date of Birth 08th May 1986 Marital Status Single
Nationality Pakistani Religion Islam
CNIC No 42201-3504457-1 Passport No YV9994571
REFERENCE:
Will be provided on request
Contact this candidate