Customer Service Office Assistant
Resume:
ANGELICA DE LA CRUZ
Administration and Customer Service
Dallas, TX 75233
************@*****.***
An enthusiastic dedicated team player and self motivated who is eager to start a position where I can utilize my knowledge and skills. 15+ of management experience in the retail area with office skills and great customer service. Authorized to work in the US for any employer
Tax Preparer
Multi Solutions Tax Office - Irving, TX
January 2020 to March 2020
Responsible for income tax preparations, identified potential tax credits and ensures accurate and complete returns are filed in a timely manner in accordance with policies and compliance legislations and regulations. Handled clients taxation issues and analyzed financial abilities on tax related matters. Life Coach
Ultra Body Fitness
October 2019 to January 2020
Schedule appointments for personal trainers, run workout assessments, asked health questionnaire, enrolled clients for fitness training and received payments.
Cashier/Sales Associate
Aldi Store - Dallas, TX
December 2016 to January 2020
• Deliver fast and efficient customer service in high pressured situations.
• Scan purchase items for 100+ customers daily.
• Ensure cashier drawer is balanced and working area is cleaned, well stocked and organized.
• unload and stock merchandise
Assistant Manager
Family Dollar - Dallas, TX
June 2006 to October 2017
• Maintained payroll, schedule, and trained new hires.
• Balanced safe money and prepared store deposits. A
WORK EXPERIENCE
• Ordered store merchandise and supplies
• Opened, closed and supervised store, unloaded merchandise from truck and stocked shelves. Processed returns and exchanges and resolved customer service concerns.
• Responsable for prepping for inventory and many more management duties. Associate in Medical Office Assistant
Central Texas Commercial College - Dallas, TX
2006 to 2007
High school diploma
Sunset High School - Dallas, TX
August 1999 to May 2003
SKILLS:
• Bilingual-read, write, and speaks fluent Spanish and English
• Fast learner,dependable,team player, multi-task, pleasant manners and leadership skills
• 9+years of management experience
• Software programs basic skills: MS Word, PowerPoint and Excel
• Keyboarding skills Type 45WPM
• Well organized and completes projects accurately in a timely manner with phone skills
• Knowledge of general office procedures and willing to learn EDUCATION
ADDITIONAL INFORMATION
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