Customer Service Management

Lauren N. Martinez

**** **** ***** **. *** Antonio, TX 78255

Mobile: 210-***-****

*****************@*****.***

PROFILE

I am a diligent university graduate who was allowed to play collegiate volleyball with a full-ride scholarship and has finished a degree in business management. Aiming to leverage my leadership skills, and knowledge of management to land a position with my companies team. I can think critically and implement ideas to help my future employers’ company reach more consumers and expand its outreach and management programs. As well, currently acquiring a real estate license for the state of Texas.

EDUCATION

St. Mary’s University, San Antonio, TX 09/2016 – 05/2020

Degree: B.B.A Management

Acquiring a Real Estate Agent license in the state of Texas 04/20-Present

SKILLS

Experienced in financial management

Sales and customer service

Communication and negotiation

Leadership

Project management and planning

Time management

Delegation

Networking

Honesty Integrity

Responsible

Hard working

Pivot Tables

Category Management

Business Insights

Knowledge Sharing

Analytics

Interpersonal Relationships

WORK EXPERIENCE (during college)

Hopdoddy Burger Bar at the Rim (April 2016-August 2016)

Position: Hostess/Shift Lead

Whiskey Cake at La Cantera (May 2017- August 2017)

Position: Hostess/Shift Lead

Nothing Bundt Cakes on Bandera & Potranco (April 2018- April 2020)

Position: Crafter/Shift Lead

COMMUNITY SERVICE

Participate at the San Antonio Food Bank (2016, 2017, 2018) with St. Mary’s Volleyball Team

Cleaned up dog stalls and gave baths to all dogs at God’s Dog’s Rescue (2018)

Volunteered in the soup kitchen at Heaven for Hope (2017)

Handed out groceries to homeless and less fortunate families with my local church (2019)

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