Engineer Manager

Javier Delgado

US 510-***-**** / MX+52-331-***-****

*******@*******.***/ Skype: texano82/ https://www.linkedin.com/in/javier-delgado-3780097/

Professional Summary:

Over 10 years of professional experience in Mobile Phone Testing, Wireless Broadband and Static Control Technologies for the Telecommunications, Semiconductor and Electronic Manufacturing Industries

Recently certified on White Box Testing and Test Automation based on JAVA

Hands on experience with Field Test tools for mobile phones based on CDMA (1xRTT, IS95, EVDO), GSM, UMTS (WCDMA) and LTE Technologies, QXDM, Phoenix, UDM, and vTOTM (flashed software programs on prototype phones, conducted call processing, OTA, SMS, MMS, and Data Packages for implementation and testing on prototype mobile devices

Conducted Field Integration Tests for Mobile Phones based on customer requirements (call processing, Data and Feature testing)

Hands on experience with Device Testing, Lab Test tools for mobile phones devices, QXDM, Spirent, Agilent, Anritsu Call Boxes, R&S CMW, Tektronics, Radiocomm, Phone Tools, RSD Lite. Knowledge of air interface standards 802.11, 802.15.4

Performed lab tests to evaluate the performance against requirements for HW/SW releases, validate the performance of a software release in live networks, and investigate field issues

Experience working in an Agile team environment with 2G, 3G, and 4G Mobile Radio Networks (CDMA-EVDO, GSM, UMTS, LTE)

Knowledge of 5G Standard. Learning Python and Java

Experience writing technical reports and presenting test results to internal teams for analysis and resolution

Supported execution of test cases to meet customer requirements and demonstrate feature functionality

Sold products and services for the Cable Television, Semiconductor and Electronics Manufacturing industries

Experience as Technical Sales and Support Engineer for the Electronic-Semiconductor and Telecomunications-CableTV Industries, selling products and services, and providing technical support to customers worldwide

Travelled to various customer locations worldwide to support CATV System Installation and visited customer premises to provide technical support and to improve customer relations

Held a number of increasingly responsible positions determining and resolving ESD-related problems in Semiconductor, Hard Disk Drives, Flat Panel Display, and Electronic Manufacturing Environments

Attended Trade Shows as required

I am a fast learner, a problem solver with strong can-do attitude, an excellent team player that works well in multicultural environments with complex projects

Extensive Quality Control Practices in Software Testing and Manufacturing Environments

Fluent in English and Spanish Business Communications

Professional Experience:

Cymer

Reliability Engineer Dec 2018 to Oct 2019

Signed a short-term contract to work as Reliability Engineer for the DUV (Deep Ultra Violet) group. Understood customer requirements and prepared their proper complex responses to inquiries on laser failures for all cymer/asml clients around the world with very tight response deadlines. Reported defects and tracked defective equipment until resolution. Integrated all responses on Spotfire so the information could be easily accessed on time from anywhere in the world. Followed up with the internal Failure Analysis team to make sure failing equipment is being received and troubleshooted to find failure root cause. Integrated files on Sharepoint. Interacted with suppliers and internal teams to follow up with corrective actions that needed to be presented on time to clients around the world. Reported to the Reliability group manager

DelJi Wireless, Guadalajara, Mexico

Sr Test Engineer. Dec 2017 to Aug 2018

Hired to work as Test Engineer working with Android devices mostly, flashed the correspondent SW/FW version on damaged devices, unlocked devices using adb commands, installed apps as requested by customers, performed FOTA/OTA to keep devices up and apps up to date, troubleshooted problems on hardware and/or SW/FW as requested by customers, replaced faulty hardware parts when necessary, instructed clients on the use of Android interface and apps

Worked with 2G, 3G, and LTE devices

ALCATEL, Irvine, CA

Sr QA Software Test Engineer Feb 2016 to Mar 2017

Hired to work as Sr QA Software Test Engineer in an Agile R&D team environment, understanding customer business requirements testing new software builds on prototype mobile devices and accessories (watches, tablets, tv’s, Bluetooth Application Protocols A2DP, HFP, SMP, WiFi connectivity and performance, Car Kit Accessories-Connectivity, Near Field Communication, VoLTE, GPS and Navigation accessories) based on the 2G, 3G, and LTE technologies with the latest Android and Windows OS. Mobile Testing and IMS Protocol Testing Experience with Android and Windows devices

Flashing DUT with latest software versions as required using flashing tools like TeleWeb QCT, Teleweb MTK, TPST

Using tools like Field Medic, ADB and QXDM to capture logs of device behavior for analysis to internal teams

Tested WiFi 802.11, WiFi QOS, WiFi EAP, Bluetooth Modem, NFC-Infrared, and HotSpot-Data Sharing connectivity as part of the accessories, and all the different test case scenarios comprised within Alcatel internal test plan

Utilization of voice recognition commands for Windows (CORTANA) and Android (OK Google) devices and Localization services in different sort of environments (Starbucks McDonalds, office, and noisy environments like shopping malls

Knowledge of Physical Layer, MAC Layer, NAS Layer and WiFi, LTE, UMTS, GSM and CDMA call flow

Execution of internal, standard and customer required test cases for different features

Performed critical, stability, carrier conformance, OTA, FOTA and sanity testing

Use of bug tracking systems (Bugzilla, ALM, Quality Center)

Hands on Device Testing and knowledge of WiFi, LTE, UMTS, CDMA, and GSM call flow

Use of ALM (Application Lifecycle Management), Test Link, and DM (Device Manager) databases to perform test cases, collect results and defect report

Delivered projects on time to Alcatel’s major clients within USA market like AT&T, T-Mobile, Verizon, Sprint, MetroPCS, Cricket, Tracfone, Vodafone, GreatCall, etc.

Mobile devices and accessories testing, verification and report of user interface bugs into internal tracking system

Reported to Validation Manager

MOTS, Guadalajara, México

Sr QA Field Engineer Feb 2013 to Jul 2015

Testing services provider for mobile devices companies with different wireless technologies 4G, 3G, 2G, iDEN, and DataCards.

Experience working with Android and Windows based mobile phone projects. Call stats, critical testing (IRAT), and feature testing (WiFi Connectivity, Bluetooth Connectivity Protocols (A2DP, HFP, SMP and OBEX, SMS, MMS, Data DL/UL, GPS and Navigation accessories) new software flashing on prototypes and writing technical reports to internal and external groups on issues found. Mobile testing experience, and IMS Protocol testing experience

Testing new software builds on prototype mobile phones. Travelled to various cities in Central and South America to perform software testing. Prepared technical reports to customers and explained problems found to internal and external teams. Reported to the New Business Development Director

Motorola, Inc., San Diego, CA

Sr QA Systems Test Engineer Oct/2006 to Nov/2012

Hired to work as CDMA Systems Test Engineer in an Agile test environment, understanding business requirements, and translating them into the specific test scenarios in accordance to the devices technical design. Testing new software builds on prototype mobile phones based on the CDMA Technology in a lab with the latest Android and Windows operating systems

Led a team of 7 engineers in San Diego CA and provided technical support to the test group in Kansas City and New Jersey

Managed PRL’s, prepared and launched SMS’s, MMS’s, OTA, WiFi Connectivity, Bluetooth Connectivity Protocols-A2DP, HFP, SMP and OBEX, Car Kit, and Data packages for implementation and testing on all CDMA Projects in a lab environment

Executed test plans and reported results for carrier specific conformance test plans using industry standard test tools (Racall, Spirent, 8960 call box) to test support different test scenarios

Use of System knowledge to correlate test plan requirements to CDMA standards to successfully execute carrier test scenarios, successfully interpreted and reported failure to internal groups for analysis

Mobile Testing experience and knowledge of IS-95, CDMA2000, 1xEVDO and IMS protocols, and knowledge of PHY and MAC Layers

Utilized various computer-based programs with Linux for data collection and phone logging (QXDM, QPST, QCat, RadioComm, Tektronics Halt/Hass and other testing and R&D tools)

Knowledge of WiFi, LTE, UMTS, CDM, and GSM call flow

Reported to the Systems Test Group Manager

NOKIA Mobile Phones, San Diego, CA

Field Test Engineer Sep/2005 to Sep/2006

Hired to work as Field Test Engineering in an Agile Test Environment, understanding customer business requirements and translating them into specific test scenarios and adapting them into devices technical design to maximize productivity and software quality guaranteed free of “BUGS”. Tested new software builds on prototype mobile phones based on the CDMA Technology. Performed data collection and wrote technical reports to different internal groups for analysis

Managed PRL’s, prepared and launched SMS’s, MMS’s, OTA’s and Data packages for implementation and testing on all CDMA Projects on the field

Traveled locally to test routes as required by specific carriers

Performed data collection in form of call statistics, trouble shooting, error logging and providing call support

Used terminal computer-based programs with Linux to support data collection (Phoenix, Fast Trace, vTOTM, Universal DMV2 and other R&D Tools)

Reported to the Field Test Group Manager

Cable AML, Las Vegas, NV

Applications Engineer Sep/2002 to Mar/2005

Hired to work as applications engineer in charge of the design, review, evaluation and analysis of various TV, telephony, AM, FM, IP, VoIP and digital data broadband wireless microwave communications systems in a variety of frequency ranges.

Sold microwave links and Telecommunications equipment to customers worldwide

Interacted with customers by phone and email on sales and business-related issues

Traveled domestic and international to the customer site to perform site surveys, to support the installation of the systems, to promote the company products and services and to improve the customer relationship

Systems designs involving various RF modules, components and computer program

Prepare thorough and complete wireless system proposals for prospective customers

Designed Broadband Systems with capability to upgrade to VoIP. Attended Trade Shows as required

Systems analyses for best price and functionality. Reported to the vice president of the company

EDUCATION, PROFESSIONAL TRAINING and MEMBERSHIP

B.S., Communications and Electronic Engineering, University of Guadalajara, MX, 1996

White Box Testing and Test Automation, delivered by SQA Solution, Daly City, CA 2017

Audit Leader, delivered by DNV, Berkeley, CA 2001

Quality in Service, delivered by LANTIP Consultores, Mexico, DF, 1997

Skilled in MS Office, Visio and Lotus Notes

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