Mental Health Office

Debbie Greene

**-** ***** ** ******, NY ***** 917-***-**** ***********@*****.***

Masters 2010 Metropolitan College of New York

·Public Administration Public Affairs and Administration

Bachelors 2009 Metropolitan College of New York

·Human Services

Office for People with Developmental Disabilities

·Keys to Completing a Thorough Investigation and Investigative Report

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Experience

Standard Compliance Analyst 1 Office for People With Developmental Disability 2/2020-Present

Visit and review residential programs certified by Office for People With Developmental Disability, OPWDD, including all services provided under the Home and Community Based Services Waiver and contracts

Interpreting regulations to providers; participating at exit conferences; and reviewing providers’ plans of corrective action.

The Standards Compliance Analysts (SCA) 1 (Developmental Disabilities) work under the supervision of the SCA 2 (DD) and receive direction as to what their assignments and responsibilities are, including monthly work schedules developed by the SCA 2 (DD).

Mornings and evenings observations of activities at the programs.

Provide written reports of findings within time frames required by the Centers for Medicare and Medicaid Services and the Department of Health and the Division of Quality Improvement’s policies and procedures.

Quality Assurance Coordinator Puerto Rican Family Ins. 7/2017-2/2020

Investigate allegations of abuse and neglect, significant occurrence, and grievances

Complete and disseminate routine forms and letters as required by Governing bodies

Make notifications according to the classification of the incident

Interviewing witnesses, and interrogating subjects; collecting and analyzing evidence; reading witness statements

Formula a conclusion based on the evidence, transcribe my findings onto required form

Upload evidence, report and other relevant information into Software’s Incident Report and Management Application, IRMA, and Web Submission of Investigation Report, WSIR

Monitor Corrective Action Plans, CAP, for implementation, consistency and effectiveness

Chair the Human Rights Committee and Incident Review Committee, follow-up on those incidents, where there are gaps in information and request required documentation to prepare Programs Directors for presentation at agency-wide HRC and IRC

Planning and executing education and training programs; as per OPWDD standards

Present Privacy and security of health information, Individual's Right, Incident Reporting/Mandated reporting Abuse/Neglect trainings for new employees’

Maintain up-to-date knowledge of the programs regulations and any changes that occurs in order to ensure compliance with rules and regulations

Oversee compliance with employee’s exclusion screening monitoring for Office of Inspector General and Office of the Medicaid Inspector General

One of the leads for Accreditation under Counsel of Accreditation, COA

Coordinate with Executive Teams i.e. Human Resources, Information Technology, Finance, and Facilities to discuss risk areas, concerns, maintain regulations across the agency’s programs and develop corrective actions plans

Monitoring and auditing of Intermediate Care Facilities, ICFs, Individualized Residential Alternative, IRA, Adult and Children’s Health Homes as well as Home Base Crisis Intervention program.

Lead internal compliance audit to determine conformance with regulatory, funders and agency standard for service delivery. Funders such as, Office for People With Developmental Disabilities, OPWDD, Centers for Medicare and Medicaid Services, CMS, Office of Mental Health, OMH, Department of Health, DOH, regulations, policies, standards, and procedures.

Work with Compliance team to identify potential area of vulnerability and risk within a program’s portfolio and recommend corrective actions, i.e. policies, procedures, standards etc.

Develop and manage a programs-wide audit tool, trackers; as well as, other performance measurements tools

Received communications for reporting incidents, concerns, fraud etc.

Create and update Individual Plan of Protective Oversight.

Investigate Reportable, Serious Reportable and Allegations of Abuse and Neglect

Oversee investigations and submitting all investigations’ findings into IRMA and WSIR

Interviewing witness and interrogating suspects, collecting and analyzing data and evidence; writing and summarizing case narratives

Any other tasks delegated from superiors

Residential Manager Puerto Rican Family Ins. 4/17-7/17

Managed a 10 bed Intermediate Care Facility, ICF

Managed 12-15 employees, scheduling, time sheets, trainings/in-services, disciplinary actions, conduct meetings

Audited of medical and goal books, behavioral plans as well of other relevant documentations related to operations

Attend Comprehensive Functional Assessment, CFA meeting and Day Program’s meetings.

Participated in HRC and IRC meeting

Oversaw maintenance of the physical plant of the residence

Manage individual’s personal allowance

Any other tasks delegated from superiors

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