Office Staff Customer Service

Elvira Ayupova

**** ******* **** **** *****, FL *3990

Phone: 239-***-**** E-mail: ******.*******@*********.***

*************@*****.***

Objective statement: Provide high quality patient-oriented care being committed to the values of safety, respect, honesty, compassion, and teamwork.

Professional objective: Apply for an APRN position

Licensure: APRN license APRN 11005313 /Acute Care APRN (AGACNP-BC)

Original issue date 12/06/2019

License RN 9386997

Original issue date 07/03/2014

Education:

2017-2019 Nova Southeastern University

11501 N Military Trail Palm Beach Gardens, FL 33410

MSN, Acute Care Adult Gerontology APRN, August 2019

2014-2015 Florida Southwestern State College

8099 College Pkwy Fort Myers, FL 33919

BSN, December 2015

2012 - 2014 Edison State College

8099 College Pkwy Fort Myers, FL 33919

ASN, May 2014

2004 – 2005 High Tech North School

360 Santa Barbara Blvd N Cape Coral, FL 33993

GED, June 2005

Experience:

Oct, 2015 – present RN at LEE HEALTH (2W Cardiac MPCU@ Health Park Medical Center)

Elvira Ayupova

1519 Academy Blvd Cape Coral, FL 33990

Phone: 239-***-**** E-mail: ******.*******@*********.***

Experience:

Responsible for the safe delivery and documentation of patient care.

Provided care for patients with a variety of medical conditions including but not limited to: acute myocardial infarctions (STEMI &NSTEMI), cardiac and respiratory arrest, heart failure, cardiac arrhythmias, sepsis, DKA, PE, pneumonia, COPD, etc.

Managed patient preparation and post care for cardiac catheterization, pacemaker & AICD insertion, cardioversions, atrial ablations, TEE, TTE, Lexiscan stress test, etc. Preparation of patients for open heart surgery.

Managed dobutamine, dopamine, nicardipine, nitroglycerine, heparin, etc. infusions

Managed TPN, PPN infusions, PRBC & FFP transfusions, arterial lines, chest tubes, temporary pacemakers

Actively participated in STROKE alerts & Code Blue emergencies

Initiated & interpreted 12 lead EKGs

Monitored closely response to treatment and cardiopulmonary status including key hemodynamic parameters

Collaborated with members of other professional disciplines to ensure safe and effective patient care. Examples of educational power point presentations: provided on request.

Adhered to all required policies, procedures and practices to ensure safe patient-oriented care

Advanced Nursing Practice Student Rotations:

APRN Practicum is designed for students to accomplish the following objectives:

Complete thorough patient history and physical examination

Elvira Ayupova

1519 Academy Blvd Cape Coral, FL 33990

Phone: 239-***-**** E-mail: ******.*******@*********.***

Experience:

Diagnose and treat patients in collaboration with clinical preceptors

Make appropriate recommendations for diagnostic testing, consultations, and providing medical treatment as discussed with clinical preceptors

Educate patients and families on diagnostic testing, prescribed medications, treatment plans, and expected outcomes

May-Aug, 2019 Lee Health LPG Cardiology (Rios, K., APRN, 125 hours)

Jan-May, 2019 Lee Health HP Emergency Department ( Dempsey, J., APRN. 125 hours)

Aug-Dec, 2018 Lee Health HP Emergency Department (Dempsey, L., APRN 125 hours)

May-July, 2018 Lee Health HP Hospitalist services ( Gardella, W., MD., 125 hours)

January-May, 2018 Lee Health LM Internal Family Medicine (Calderone, L., APRN., 100 hours)

Sep, 2012 - Apr, 2014 Lee Memorial Health System Fort Myers, FL

Nursing Student-Clinical Rotation

Performed physical assessments, administer medications, under RNs’ supervision. Provided comprehensive care to patients and family members

Apr,2008 - Aug,2012 Aqua-Terra Dynamics, LLC Cape Coral, FL

Administrative Assistant

Maintained office operations and procedures, prepared payroll, controlled correspondence

Designed filing systems, reviewed and approved supply requisitions, assigned and monitored clerical functions

Maintained office staff by recruiting, selecting, orienting, and training employees.

Jan, 2005 - Mar, 2008 Publix # 452 at Hancock Brdg. Cape Coral, FL

Customer Service Associate (Front Desk)

Provided Customer friendly environment

Elvira Ayupova

1519 Academy Blvd Cape Coral, FL 33990

Phone: 239-***-**** E-mail: ******.*******@*********.***

Experience:

Investigated and resolved customers inquires and complaints in an empathetic manner

Handled 80-120 telephone calls from customers per day

Arranged Western Union, Money Order transactions

Professional organizations:

2012-2014 National Student Nurses Association

Technical programming and skills:

EPIC, Mac OS9/OSX, Microsoft Office

BLS exp. May,2021

ACLS exp. May 2021

References: Provided on request

Contact this candidate