RAHUL GUPTA
XS Real Symphony, Helios City, Mob: +91-863*******, +91-980*******
Padur,Chennai - 603103 Email: **********.******@*****.***
Synopsis
Have 4 years of experience in Account receivable (order to cash).
Work on SAP, AMS tool of IBM and Quick book.
Work on preparing invoices and sending out to the client.
Pull out unallocated reports and work on reducing it on a daily basis.
Work on Paid Loss, Valuations, Pre-renewals, TPAIR, RMIS, Manual Charges.
Work on Preparing SOPs for some of the entities of Cash App work capturing new scenarios and specific client payment dealings to ensure accuracy for meeting SLA and KPI.
Work on Reversal of Client payments
Work on reconciliations and Month end activity.
Provide trainings on Cash Applications, Pre-renewals, TPAIR, RMIS to the New Folks.
Investigate and resolve customer queries.
Audit and review sample size of payments posted and keeping tracker of payments wrongly allocated
and correctly allocating the payments.
Academic Credentials
Qualification: B.Com Degree (60.22%)
University: DR. Bhim Rao Ambedkar University
Technical Skills
Domain/Area worked Order to Cash (Accounts Receivable) .
Operating Tools SAP, AMS (IBM), Quick Books
Work Experience
1.Genpact India Pvt Ltd. (Sept. 2015 - Nov. 2018)
Designation Senior Process Associate (Accounts Receivable, O2C)
Department Loss Sensitive Receivables Management
2.Wiley India Pvt Ltd. (Nov. 2018 – Aug. 2019)
Designation Senior AR. Executive
Department Accounting Shared Services
Projects Undertaken
Project#2 Accounting Shared Services
Client: Entities (Germany, UK, US, Australia, Singapore, Canada
Blackwell, WH Smith, Waterstones, Amazon, EBSCO, DZB Bank
Location: Wiley India Pvt Ltd (World trade tower, Sector 16, Noida- 201301)
Team Size: 10 members
Key Deliverables:
Resolve customer Queries and providing payment info for their reference from our SAP tool.
Work on reconciliations and Month end activity.
Pull out unallocated reports and work on reducing it on a daily basis.
Work on Reversal of Client payments.
Work on Preparing SOPs for some of the entities of Cash App work capturing new scenarios and specific client payment dealings to ensure accuracy for meeting SLA and KPI.
Project#1 Loss Sensitive Receivables Management
Client: Travelers (Insurance Process)
Location: Genpact India Pvt. Ltd, Unitech Info Park, Sector 135, Noida
Team Size: 15 members
Key Deliverables:
Worked on preparing invoices and sending out to the client
Worked on Paid Loss, Valuations, Pre-Renewals, TPAIR, RMIS, Manual Charges.
Provided trainings on Cash Applications, Prerenewals, TPAIR, RMIS to the New Folks
Achievements
Received various awards like Customer award, Bronze award and team awards.
Received multiple Customer Appreciation from Client end for the outstanding performances.
Successfully managed the pressure and met all the deadlines, achieved complete E.E rating and also got appreciation from the client for accuracy and hard work.
Three stars lean certified. (Ideas to improve, shorten the process)
Personal Details
Name of the Applicant : Rahul Gupta
Date of Birth : 7th Nov. 1989
Mobile. No : 91-980*******
Marital Status : Married
Permanent Address : 4/322, Baluganj, Agra,
U.P - 282001