JHCV**** *

S U M M A R Y Q U A L I F I C A T I O N S:

Highly motivated, creative and versatile HR Professional with 15 years of experience in Human Resource Management in the areas of HR Operations, Manpower Planning, Performance Management, Compensation and Benefits, Training, Recruitment, Job Analysis and Profiling, HR Auditing in line with ISO 9001:2015, HR Business Process Re-engineering, Restructuring, Policy & Procedures, Organizational Design and other HR Functions.

Especially skilled at building effective, productive working relationships with colleagues and external service providers.

E M P L O Y M E N T O V E R V I E W:

HR Executive – Human Capital 07/2014 – 03/2020

Dubai Properties under Dubai Holding

Dubai, United Arab Emirates

Scope (from joining till last job position): Talent Acquisitions, Learning & Development, Operations, Management Reporting/Dashboards, Compensation & Benefits, Organizational Design, Culture/Events Employee Relations, Talent Management and Business Support. Function:

Manage the major projects of HR such as HR Business Process Re-engineering, Process Flow Chart, Company Organizational Design, Job Description Development for all positions, HR Policies Development and Implementation, Salary and Grade Matrix Enhancement based on benchmark studies, HR Cross Utilization Formalities, Annual Performance Appraisal.

Manage the yearly manpower budget preparation in coordination with all departments. This role involves the analysis and recommendation of manpower requirements of the departments, benchmarking and recommendation of salary for new positions, coordination with the Administration Section for related costs in completion of the company wide manpower budget.

Develop, review and implement process and procedures for employee performance appraisal in line with company strategy to ensure the company achieves the set goals and objectives.

Develop and implement appropriate means and timely measures for communicating information related to performance management to ensure consistency in the means of communication and application as per the schedule to the business units.

Prepare and deliver workshops and orientations on employee performance management systems, forms, workflows and standards, to ensure that all employees are well aware of the system, procedure and standards.

Work closely with business units to guide and support the LM and employee in their objective and measurement setting process such as SMART objectives and key performance indicators for the business units to manage the employee performance aligned to the company strategy.

Facilitate performance management system audits to carry out quality checks for improving performance by timely evaluations which reflects a fair assessment of an employee’s performance during the specified period based on the set objectives and ensure that the performance appraisals system inputs are complete and supported with justifications.

Manage the compensation, benefits and manpower plan and implementation in line with the Company policies / regulations and international standards to improve the efficiency and effectiveness of the compensation & benefits function to ensure fair remuneration to employees and optimum utilization of the manpower as per the business needs.

Responsible as an Embrace Engagement champion in coordinating, developing and monitoring action plans and ensuring efficiency.

Develop and ensure a comprehensive database of updated job descriptions is maintained and apply appropriate job evaluation system to determine the relative importance of jobs and assign a suitable job grade for every position at all times to ensure all jobs in the Company has evaluated job descriptions in line with approved organization structure.

Ensure an organization manual which includes manpower plan, organizational charts, job descriptions and manpower cost is compiled, approved, regularly updated and circulated to business unit heads in order to provide real-time information regarding the manpower and structure for their own teams.

Establish and maintain an updated central database of manpower details to be shared with HR sections to ensure the manpower is as per the plan and budget. JOVIE B. HICARO

Mobile: +63-997-***-****

Email: add95o@r.postjobfree.com

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Create a performance-driven culture by engaging employees in events/activities across the company and measured by post-event surveys score and feedback.

Enhance department and organization reputation by rewarding, engaging and retaining key talent to boost employee morale and ultimately improve productivity and loyalty to company while tracking the impact.

Plan and implement a rewards & recognition scheme for various categories.

Manage and set-up a detailed tracking system for employee engagement and wellness activities

Manage organizational development implementation plan to achieve and sustain a comprehensive, focused and structured organizational change within DPG including organizational restructuring and redefining roles.

Provide constructive feedback for policies and processes related to talent management and organizational design areas.

Ensure that the Talent Acquisition strategy is implemented effectively within established budgets, ensuring compliance with government and business regulations, laws and employment standards, international & regional best practice.

Implement cost effective recruitment plans and methods that maximize efficiency and provide consultation throughout the recruitment selection process to ensure cost effective manpower sourcing and maximize fit and retention

Ensure hiring processes for a variety of levels from temporary staffing to executive placement and responsible for delivering relevant quality candidates through creative approaches and by increasing the high-caliber candidate sourcing methodologies (referral generation, Internet sourcing, advertisement placement, direct sourcing/cold calling, networking, recruitment agencies, head hunting and internal vacancies).

Establish and ensure that job role accountabilities and person specifications are aligned to the business requirements and job descriptions in order to source the best candidates for the vacant role.

Ensure all job vacancies are posted internally in order to provide career development opportunities for the existing talented employees. Manage the complete recruitment cycle, from specification of requirements to appointment, coordinating third parties such as advertising agencies and consultancies as part of the process.

Administer operational aspects of benefits program, such as facilitation of medical insurance/card issuance and cancellation, medical claims, payment of insurance premium and annual enrollment cycles for DPD Employee and eligible dependents.

Provide support and maintain the organizational structures alignment/realignment exercise as per the business requirements; develop organizational charts to provide framework that reflects correct hierarchy and clear picture of the authority levels, flow of information and division of work & responsibilities.

Manage itineraries/calendar of Chief Business Support Officer / CHRO and perform other associated tasks for as required.

Officer - HR Recruitment & Selection

THE ENGINEER’S OFFICE 04/2007 – 07/2014

Private Office of HH Sheikh Mohammad Bin Rashid Al Maktoum Dubai, United Arab Emirates

Function: Recruitment

Responsible for effectively achieving the manpower requirements. Implementing recruitment policies and procedures.

Identify and source networks to build a pool of potential candidates.

Coordinate, select, and match potential candidates with selection criteria from sources i.e. database, job portals, notices, advertisements and agencies.

Screen, review, and shortlist candidates and invite for interview with the consultation of the departmental leads.

Prepare all relevant documents for end to end recruitment.

Using behavioral and competency based interviewing

Prepare job profile for vacancies

Prepare employment contract

Function: Administration & Support

Provide Administration Services and Coordination of Recruitment Process.

Prepare all Reports i.e. weekly and monthly report corresponding with Recruitment for Admin, Payroll & Travel of HR Team.

Prepare Memos (all Memorandum in regards to Recruitment Procedures, Approval, Invoices & other related issues)

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Modify, Update and Maintain Recruitment Master Data of Manpower Hired

Maintain and track the terminated, absconded & resigned employee

Organize the required documents for Medical Insurance, ID, and Ticket Booking and Visa Processing.

Prepare corresponding letters

Function: SAP (System Application & Programming) Related Works

Applicants Initial Data Entry

Applicant Action

Transfer Applicant Data

Maintain & Modify HR Master Data (PA30) for any changes required.

DMS (Document Management System)

Preparation of PR

Position Creation & Maintaining Organizational Plan

Creation of Reporting Structure & Creating Vacancy HR Training Coordinator

HABTOOR GRAND RESORT & SPA 05/2005 – 04/2006

Dubai, UAE

Function: Planning and Organizing

Participate in the preparation of Human Resources Budget

Assist Human Resources Director with preparation of recruitment plans

Help select the right candidates from the market, by processing job applications.

Liaise with Recruitment Agents and participate in Job Fairs to coordinate all recruitment activities

Co-ordinate interviews of potential applicants with respective department head

Monitor sickness/ absenteeism

Function: Personnel

Operate an efficient and accurate administration process in order to meet statutory, legal and internal requirements

Ensure all processes within the department is documented

To fully utilize technology – database, word processing

Ensure that references are checked before job offer is made

Ensure and implement a personal filling system for each employee

Ensure employee grievances, disciplinary procedure is monitored

Conduct exit interviews and share the analysis of findings

Prepare standard employee letters on request.

Function: Staff Welfare

Monitor the efficiency of staff benefits, like staff accommodation, staff restaurants, staff transport, incentive payments & uniforms

Ensure that the Staff Accommodation is well maintained in delivering all the required services to all employees i.e. Cleanliness and Hygiene

Report all repairs and preventive maintenance to the Engineering Department

Assist in employee recognition scheme, like employee of the month, employee of the year, supervisor of the year & manager of the year.

Function: General

Actively engage and participate in effective communications within the hotel

Adhere at all times to hotel and company rules and regulations and behave in a professional manner

Ensure that all job descriptions are reviewed on a yearly basis

Maintain an updated manual & computerized employee record

Manage the CITRIX (Personnel Data Base)

Recreation Admin Coordinator

ONE & ONLY ROYAL MIRAGE HOTEL

Dubai, UAE 11/2002 – 03/2005

Coordinate with other Department on behalf of the whole team.

Handle all Guest Inquiries on call or inside of the Hotel.

Handle all administrative work of all of outlets of Recreation & Sports & Leisure

Open & Set up the Recreation Centre.

Prepare Recreation Team Schedule.

Handle Cashier responsibilities and Cash float of the department. JHCV2020 4

Prepare of Sales Report. (Fidelio Posting & Opera System)

Prepare the Weekly Activities for the 3 Hotel Properties.

Prepare requisitions, overtime filing, Inter Department transfer for the entire department, etc.

Prepare Month End Report (Sales, Inventories, Memos, and Time Sheet etc.)

Preparation of Inter Department Correspondences

Responsible for all the forms by the department & processing for the recreation staffs.

Assist new staff for the department, and responsible for providing quick orientation program Secretary / PA

BALFOUR BEATTY 11/2001 – 09/2002

Manila, Philippines

Manage the day to day diary of Area Project Manager.

Maintain files and correspondences.

Prepare all Executive correspondences.

Screen visitors and telephone calls.

Arrange airline accommodation for travel

Maintain confidential and sensitive files for presentation upon request.

Prepare supplies requisition.

Coordinate important messages and relay them to concerned person. Sales Clerk

BIOGENERICS PHARMA. CORP. 01/2000 – 12/2000

Makati, Philippines

Prepare all executive and customer correspondences.

Screen visitors and telephone calls for the National Sales Manager.

Keep track of significant dates and figures concerning meetings, appointment, commitments and submission to ensure time compliance.

Make reservation with restaurants, hotels, etc. for convention venue and functions.

Prepare supplies requisition

Maintain and encodes daily attendance of all sales staffs.

Keep track of financial requirements i.e. cash advances, liquidation and reimbursement.

Coordinate with concerned department and section Receptionist

MANDARIN ORIENTAL HOTEL 08/1997 – 12/1997

Makati, Philippines

E D U C A T I O N

BSc Hotel Management

Lyceum of the Philippines University - Intramuros, Manila, 1999 OTHER COURSES & TRAININGS

HR SAP Presentation Workshop

SAP (System Application & Programming)

Managing by Objective Workshop

Performance Management Programme

Quality Management Systems Awareness

Training Course (ISO 9001:2015 Standard)

Recruitment Management Workshop

Skills & Craft Train the Trainer Course

Customer Care Skills Training

Effective Telephone Skills

Senior Workshop 1 (CAL Computer)

Oracle HRMS

P E R S O N A L

DATE OF BIRTH: May 1977

MARITAL STATUS: Separated

With Valid UAE & Philippine Driving License

REFERENCES: Available on demand.

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