Customer Care Service
Resume:
LYON MCCARDO
RICHARD
PROFILE
Date of Birth: ** Oct 1989
Nationality: Indian
City : Nashik
State : Maharashtra
Marital Status: Married
Passport No: H2921319
Place of Issue: Thane,
Maharashtra
SUMMARY
More than 9 years of experience
in the customer service and
hospitality industry
Attained a core knowledge such
as excellent organization and
communication skills
Involved in gaining customer
satisfaction evaluation, effective
management support and
customer care relationship
Well-equipped in computer
literacy with extensive knowledge
of Microsoft Office and other
operating systems.
CAREER OBJECTIVE
Seeking a suitable position with
growth-oriented company utilizing my
experience and customer care skills
for the successful completion of
operations.
CONTACT
PHONE:
EMAIL:
********@*****.***
EDUCATION
Vidya PU College, Karnataka
SSLC – 10th
2004
Vidya PU College, Karnataka
Higher Secondary – 12th
2006
WORK EXPERIENCE
Koyla, UAE Cashier/ Waiter
10 Oct 2018– Present
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons Golden Hall Billiards, UAE Kitchen Steward
20 Jan 2016– 01 Oct 2018
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Under training as a Chef
Al Habtoor motors, UAE Yard man
5 May 2014–19 Jan 2016
Responsible for airing tires, refilling petrol and gas
Ensuring that vehicles are aligned
Checking of stock inventories in warehouse
Ghummohar, India Business Processing Outsourcing
2013– 2014
Calling leads for mortgage
Ensuring that monthly and quarterly targets are hit
Answering customers’ queries to ensure customers’ satisfaction LYON MCCARDO
RICHARD
PROFILE
Date of Birth: 12 Oct 1989
Nationality: Indian
City : Nashik
State : Maharashtra
Marital Status: Married
Passport No: H2921319
Place of Issue: Thane,
Maharashtra
SUMMARY
More than 9 years of experience
in the customer service and
hospitality industry
Attained a core knowledge such
as excellent organization and
communication skills
Involved in gaining customer
satisfaction evaluation, effective
management support and
customer care relationship
Well-equipped in computer
literacy with extensive knowledge
of Microsoft Office and other
operating systems.
CAREER OBJECTIVE
Seeking a suitable position with
growth-oriented company utilizing my
experience and customer care skills
for the successful completion of
operations.
CONTACT
PHONE:
EMAIL:
********@*****.***
EDUCATION
Vidya PU College, Karnataka
SSLC – 10th
2004
Vidya PU College, Karnataka
Higher Secondary – 12th
2006
WORK EXPERIENCE
Koyla, UAE Cashier/ Waiter
10 Oct 2018– Present
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons Golden Hall Billiards, UAE Kitchen Steward
20 Jan 2016– 01 Oct 2018
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Under training as a Chef
Al Habtoor motors, UAE Yard man
5 May 2014–19 Jan 2016
Responsible for airing tires, refilling petrol and gas
Ensuring that vehicles are aligned
Checking of stock inventories in warehouse
Ghummohar, India Business Processing Outsourcing
2013– 2014
Calling leads for mortgage
Ensuring that monthly and quarterly targets are hit
Answering customers’ queries to ensure customers’ satisfaction LYON MCCARDO
RICHARD
PROFILE
Date of Birth: 12 Oct 1989
Nationality: Indian
City : Nashik
State : Maharashtra
Marital Status: Married
Passport No: H2921319
Place of Issue: Thane,
Maharashtra
SUMMARY
More than 9 years of experience
in the customer service and
hospitality industry
Attained a core knowledge such
as excellent organization and
communication skills
Involved in gaining customer
satisfaction evaluation, effective
management support and
customer care relationship
Well-equipped in computer
literacy with extensive knowledge
of Microsoft Office and other
operating systems.
CAREER OBJECTIVE
Seeking a suitable position with
growth-oriented company utilizing my
experience and customer care skills
for the successful completion of
operations.
CONTACT
PHONE:
EMAIL:
********@*****.***
EDUCATION
Vidya PU College, Karnataka
SSLC – 10th
2004
Vidya PU College, Karnataka
Higher Secondary – 12th
2006
WORK EXPERIENCE
Koyla, UAE Cashier/ Waiter
10 Oct 2018– Present
Providing excellent wait service to ensure satisfaction
Taking customer orders and delivering food and beverages
Making menu recommendations, answering questions and sharing additional information with restaurant patrons Golden Hall Billiards, UAE Kitchen Steward
20 Jan 2016– 01 Oct 2018
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Under training as a Chef
Al Habtoor motors, UAE Yard man
5 May 2014–19 Jan 2016
Responsible for airing tires, refilling petrol and gas
Ensuring that vehicles are aligned
Checking of stock inventories in warehouse
Ghummohar, India Business Processing Outsourcing
2013– 2014
Calling leads for mortgage
Ensuring that monthly and quarterly targets are hit
Answering customers’ queries to ensure customers’ satisfaction Hope Out Sourcing Ltd Service, India Customer Service Advisor 2012– 2013
Telesales for US weight loss product (African Mango)
Ensuring that monthly sales target is hit
Answering queries of customers to ensure customers’ satisfaction
Dhafra Beach Hotel, UAE Café Supervisor
05 May 2009– 01 Nov 2011
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Ensuring that the café is managed orderly
Excellent knowledge of handling chemicals and particular equipments.
SKILLS
Hope Out Sourcing Ltd Service, India Customer Service Advisor 2012– 2013
Telesales for US weight loss product (African Mango)
Ensuring that monthly sales target is hit
Answering queries of customers to ensure customers’ satisfaction
Dhafra Beach Hotel, UAE Café Supervisor
05 May 2009– 01 Nov 2011
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Ensuring that the café is managed orderly
Excellent knowledge of handling chemicals and particular equipments.
SKILLS
75%
90%
75%
70%
60%
Management
Customer
Service
Communicati
on
Organization
IT (MS
Office, MS…
Hope Out Sourcing Ltd Service, India Customer Service Advisor 2012– 2013
Telesales for US weight loss product (African Mango)
Ensuring that monthly sales target is hit
Answering queries of customers to ensure customers’ satisfaction
Dhafra Beach Hotel, UAE Café Supervisor
05 May 2009– 01 Nov 2011
Operating and maintain cleaning equipment and tools
Responsible for washing dishes, china ware, flatware, cutlery, crockery, kitchen vessels, sweeping and mopping floors, cleaning and detailing equipment
Ensuring that the café is managed orderly
Excellent knowledge of handling chemicals and particular equipments.
SKILLS
90%
Contact this candidate