Customer Service Officer, Waiter or Bartender

ALLAN M. GUEVARA

***************@*****.***

MOBILE: +971*********

Nationality: Filipino

Address: Ajman, UAE

Birthdate: 27th Dec, 1988

OBJECTIVE

To acquire new skills and knowledge which contribute to achieve the organizational goals and objectives and due course enhance my knowledge and skills through the exposure and experience.

SKILLS

Motivated and Hard Working

Excellent interpersonal and communication skills

Excellent customer service and public relation skills

Ability to perform consistently under pressure for long hours

Accurate and good attention to details & ability to stay calm under pressure

Self-motivation & a bright and optimistic attitude.

EDUCATION

Bachelor of Science in Tourism

April 2010

Aklan State University – Philippines

EXPERIENCE

CENTRO SHARJAH HOTEL BY ROTANA, UAE

WAITER – 2016 - Present

To ensure the dine-in experience of guest meets their expectation.

Caterings and events will be done according to the guest request and preferences and ensure that will be successful.

Outlets operation must be smoothly handled and complaints id there is any must be handled satisfactorily.

7STONES BORACAY, PHILIPPINES

WAITER/ BARTENDER – 2014-2016

THE PALMS OF BORACAY, PHILIPPINES

WAITER/ BARTENDER – 2010-2013

Responsible in daily inventory of the bajr and assiting in planning the wine list or cocktail menu with the management.

Taking orders of the guest; handling and arranging romantic dinners for the guest.

GO DISCOVER TRAVEL

Reservation Officer – 2010

Processes reservation by mail, telephone, fax or central reservation system

Ensuring that all info are up to date by creating and maintaining the reservation records.

Preparing all necessary documents with regards to the reservation of the guest.

Meeting the guest upon arrival their arrival in the airport and assist them to their Hotel.

AWARDS

Rising Star of the Month January 2020 - (Centro Sharjah Hotel by Rotana)

Rising Star of the Month April 2017 - (Centro Sharjah Hotel by Rotana)

Best Employee of the Month December 2014 - (7Stone Boracay Suites)

Best Employee of the year 2012 - (The Palms of Boracay)

***All Attested Scholastic Certificate & Character References are Available upon Request***

I hereby certify that above information is all true based on my knowledge.

Allan M. Guevara

Applicant

Allan M. Guevara

Applicant

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