Customer relations manager

Sara Asnan

Customer Relations Manager

As a Customer Relationship Manager, I manage the day-to-day flow of information and data of the customers and partner clinics. And providing the best customer experience. My job ensures critical computer systems, medical files, invoices and shipments. add8wj@r.postjobfree.com 078******* Za zarqa, Jordan linkedin.com/in/sara-asnan-062461121 WORK EXPERIENCE

07/2018 – Present

Customer Relations Manager

EON Dental

Amman, Jordan

Provide training to partner clinics.

Manage and follow up with the partner clinics to provide the best customer experience.

Work with clients to address and respond to client issues. Manage customer relations on ongoing basis to maximize customer satisfaction.

Promote and explain product to customers.

Follow up on shipments and invoices.

05/2018 – 06/2018

RSVP Logistics Management

Ikingdomgate

Amman, Jordan

Contact guests and assist them in their flights and hotels booking.

Prepare their pick up from airports to hotels (& vice versa). Complete timely data entry of guests and the needed preparations (transportation, staying arrangement). EDUCATION

09/2012 – 05/2016

Bachelor Degree in Clinical Nutrition and

Dietetics (GPA 3.6, A+)

The Hashemite University

Zarqaa, Jordan

2016 – 2017

Diploma in Fashion Design and Arts

Picasso School Of Arts

Amman, Jordan

The certificate has been

approved from the

International College in

London

2011 – 2012

High School Degree (Science)

Um Al-Dardaa High School

Zarqaa, Jordan - 92.6%

SKILLS

Fluent English Illustrator, Photoshop

Microsoft Office programs Logistics Management

Work under pressure

Can work in individual and group tasks

Training and mentoring

TRAINING

Trainee Dietitian - Nutri Experts Center

(01/2017 – 03/2017)

Assist patients' diets according to their needs and health problems ( weight management, diabetes, Heart Disease, etc..) Trainee Dietitian - Al Zarqa New Governmental Hospital

(01/2016 – 04/2016)

Trained at the following departments: Surgery, Internal Diseases, Pediatrics, Cardiac Care Unit (CCU), Kidney Dialysis, Obstetrics and Gynecology and Food Services.

CERTIFICATES

Human Recourse Management (2018)

Talal Abu-Ghazaleh Academy

Weight Management Nutritional Intervention (2017)

CATALYST: 8 CPEUs, CPE Level: Professional, approved & accredited by the CDR: the credentialing agency for the Academy of Nutrition and Dietetics, USA

Sports Nutrition Training (2017)

CATALYST: 6.5 CPEUs, CPE Level:Professional, approved & accredited by the CDR:the credentialing agency for the Academy of Nutrition and Dietetics,USA.

Nutrition & Diabetes Complications Training (2016) CATALYST: 4 CPEUs, CPE Level: Professional, approved & accredited by the CDR: the credentialing agency for the Academy of Nutrition and Dietetics,USA.

LANGUAGES

Arabic

Native or Bilingual Proficiency

English

Full Professional Proficiency

Tasks

Tasks

Courses

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