Summary of Experience:

A seasoned Project Manager in the field of Information Technology and Software Engineering with 19+ years of expertise in diverse range of technologies with multiple industry settings. Demonstrated success managing Software design, Product Development, Systems Integration, Quality Assurance, and Business Intelligence. Well-organized, results oriented individual with proven ability to implement standards, procedures, and process to improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator, focused on building strong client relationships

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Key Capabilities

Project Management

SDLC Implementation

Systems Engineering

Systems Development and Testing

Requirements Management

Agile Methodology

Testing

Risk Management

Requirements Analysis

Quality Assurance

Software Development

Enterprise Architecture

Landis and Gyr, Senior Project Manager, Alpharetta, GA Dec 2015 – present

Role: As the Project Manager lead for a Utility company that deals with multiple products like Advanced Metering Infrastructure, Meter Grid Analytics and Distributive automation, work on delivering solutions by overseeing products from inception to market working across different multiple teams

Led program by collaborating with Customers, Corporate Strategy Managers and Sales Directors and delivered innovative solutions to meet meter-to-cash demands.

Designed and rolled new solution to meet complex customer requirements that required systems integration to make sure all products work in unison to provide the desired results and save utilities in operation costs.

Expand the footprint of company by infusing multiple products like Advanced Grid Analytics, advanced metering infrastructure, Distribution Automation and cloud services used by utilities to manage assets, minimize operation costs by controlling smart networking operations and improve reliability, power quality, cost, safety and support distributed.

Worked with cross-functional teams on Product Development from planning, requirement gathering, development, testing, deployment, and performance measurement using Agile methodology.

Oversee the process of creating and implementing software as a product. Analyzing the product's life cycle, maximizing business revenue, researching the market, coordinating software developer teams, and product management phases (strategy, concept, market entry, development and evolution).

Work on Grid Analytics tool specifically Meter Data Management System (MDMS), Advance Metering Interface (AMI) and Customer Interface Systems that would include coordinating with Product Development, Sales, and Marketing regarding research and recommended enhancements of existing products and services.

Strategize the design, development, and deployment of high-availability infrastructures for critical business systems using Kanban methodology was practices for managing work with an emphasis on just-in-time and use JIRA tool

Resourceful manager skilled in streamlining operations and in maintaining schedules to ensure maximum customer satisfaction and business revenue. Expert in coordinating diverse teams and resources to complete objectives.

AirWatch, Key Account Project Manager, Sandy Springs, GA Dec 2014 – Dec 2015

Role: Provide Mobile Enterprise Management (MEM) Planned to address challenges associated with mobility by providing a simplified, efficient way to view and manage all devices from the central admin console. Provide solution to enroll devices in company enterprise environment quickly, configure and update device settings over-the-air, and secure mobile devices.

Led project management in managing tasks required to successfully launch multiple mobile device designs. Participated in early engagement with customers and operational companies to document and resolve customer experience issues.

Serve as the product owner within the scrum teams. Own the product backlog and work with the scrum team, customer, and other business units to successfully deliver innovative solutions.

Assimilate and synthesize multiple inputs for possible product direction into a set of priorities based on existing business goals and specifications Developed structured organization to enhance the product implementation with key initiative customers like Walmart, CVS, Walgreens etc.

Define scalable architecture to easily support from 10 to 500,000 devices (Mobile, Tablets & Desktop/Laptops), and meets strict requirements for high availability and redundancy. Reduce overall IT investments and achieve higher ROI by developing, install, integrate, configure, support and optimized a mobile infrastructure.

Crafted product and feature roadmap to enhance software to reflect new structures, analysis techniques, and rating procedures. Responsible for pricing of new software modules and price adjustments on existing subscriptions.

Capgemini, IT Project Manager Aug 2011 – Nov 2014

Role: As an IT Delivery Manager, responsible for Application and Server Migration from non-strategic to strategic data centers. Managed successful migration of critical production and contingency servers with no impact to business.

Managed successful migration of critical production and contingency servers with no impact to business. Coordinated migration of about 100 application, web, and database servers with Data Migration Specialist, Application, and Support teams.

Report to C-level executives of client to provide status of IT road map, dashboard views of program status, roadblocks, risks and mitigations across the program.

Developed and drove to completion all features from 400+ user stories into clear product specifications and requirements for the software development team.

At Walt Disney, implemented the RFID technology that allows patrons visiting park reduce wait times at parks thousands of Point of Sale terminals to use transaction with the tap of the Park's customized band. This involved creation of white paper, prototype designs, test and acceptance and integration across multiple systems across the parks/resorts that saves millions of dollars every year.

At Coca-Cola partnering with the UX team to create rapid prototypes, solicit customer feedback, and create consumer-grade application interfaces.

Implemented a supply chain solution that works with Marketing and Sales team to develop forecasting technique that would allow the company to create models predicting future sales and have the infrastructure build to deliver the goods.

Create a new tool in General Motors that would aggregate all of the Marketing and Sales data to a warehouse that would consume the data and apply statistical algorithms based on business rules to define sales models targeting year-round.

For the Insurance giant Allstate, developed a new model of support structure that involves local/near shore/off shore resources to provide services round the clock. Works across all functional areas, gathering inputs, updating product plans and roadmaps, and communicating the impact of product decisions to all stakeholders.

SAIC, Project Lead June 2011 – Feb 2012

Role: Interact with clients and worked on multiple projects aimed at designing and validating the system to be integrated in national baseline architecture.

Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.

Handled the tasks of creating a system for reporting, capturing and correction error of data.

Lead peer review and supplier roll-out processes prior to release of new or revised SRS documents for each component. Currently practice clear, concise requirement, use case bug report documentation (Bugzilla, Excel).

Booz Allen Hamilton, Associate April 2009–April 2011

Role: As a Lead, provide support to multiple Federal agencies programs developing, implementing and maintaining IT strategies outlining a process as a multiyear implementation program breaking it down in specific areas such as Infrastructure, Networks, Applications, Resources, etc and then, for each area, develop a specific and detailed action program.

Managed the day-to-day operations filling many roles to support growth and add to the bottom line. Involved in creation of new office – formulated policies and strategic plans to support the contract, participated in hiring, training and implemented procedures and growth initiatives.

Interacted with Business Analysts \Enterprise Architects to understand the business/functional requirements by crafting a vision, scope, and User Acceptance test documents. Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects. Use RUP process and IBM Rational software as the environment for enterprise change by aligning business technology and operational execution.

Managed customer projects in a remote testing environment, driving load from multiple points of presence in order to emulate business transactions identified under defined circumstances.

Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.

Enterprise Information Services Inc, Project Lead May 2008 – April 2009

Role: As a Systems Engineer on Standard Terminal Automation Replacement System (STARS) program, provided services across the complete Life Cycle from inception of the program to implementation.

The process of initial survey to understand the current system and define new Requirements validation, technical recommendations and implementation carried out in a timely manner.

Responsible for multiple projects accountable for requirements traceability, analysis, and tracking; test planning, test execution and reporting of testing results, defect reporting and resolution for the application development.

Maintained a key role managing the various databases, and apply PL/SQL scripts that loads/extract data. The end product was a clean indexed list of records detailing the problems after applying the scripts that would be distributed to the stakeholders for review purpose.

Syport Systems Inc., QA Lead / Project Manager May 2001 – May 2008

Role: As a test manager on a complex real-time system, major objectives were to perform system analysis and design, prepare program specifications and write programs in C++/UNIX language, executed unit/ system tests and develop technical users' documentation to provide guidelines to end users.

Performed data cleansing, enrichment and mapping tasks. Crafted and collated data from legacy systems. Conducted data structures and movement evaluations.

As the Operational Test & Evaluation (OT&E) Software Maintenance Lead preparing Test Plans to write Procedures that was used to verify the System and represented the Government on confirming the modules/software provided adhered to the requirements and meets the standards.

Manage transition of client from Solutions Implementation to Client Support. Support the development and maintenance of implementation portions of project. Involved in User Acceptance Testing (UAT) and verifying performance, reliability and fault tolerance issues.

Reliant Tech Inc, IT Consultant Jan 2001 – May 2001

Role: As a Remedy Help Desk Management SME, my role was to develop a Remedy ARS (Action Request System) running on Sun Solaris that interfaces with Provisioning, Network Management, Billing and other client Applications to exchange tickets.

On a constant basis, my job was to interact with the customer to manage the trouble tickets created by the system and manage those to format a report that would describe any open tickets, closed tickets, tickets processed by week or month.

Karna.net, Campbell, Developer/Implementation Engineer Nov 1998 –Jan 2001

Role: As a consultant serving multiple clients, my role was to interact and understand the client’s requirements from which to develop web applications using e-Commerce tools.

Monitored Production, QA & Development environments for Broadvision with respect to system performance, application throughput, data storage and batch jobs.

Created e-Commerce Web sites using the middleware Broadvision to build applications, and use HP LoadRunner to conduct performance testing of data driven. Managed customer projects in a remote testing environment, driving load from multiple points of presence in order to emulate business transactions identified under defined circumstances.

Lead, designed and developed key modules of Peer-to-Peer Administrator such as Connector, Session Manager and Logger. Most components implemented as EJBs, running under Broadvision application server and exchanging XML messages and presented tier using JSP.

Microcon International, Trainee /Developer Aug 1996 – Nov 1998

Role: Responsible for supporting managers providing requirements traceability, analysis, test planning, test execution and reporting of testing results, defect reporting and resolution for the application development of Web sites.

Performed load testing against internal applications and services using LoadRunner scripts to emulate users and monitor systems performance.

Education and Certificates

M.S. Master in Computer Application, May 1999 Madras University, Madras

B.S. Computer Science and Statistics, March 1996 Osmania University, India

Certificate of Training JT-SA 118 Fundamentals of Solaris for System Administrators - September 2002.

Certificate of Training JT-SA 238 Solaris 8 Operating Environment Systems Administration I - September 2002.

Certificate of Training JT-SA 288 Solaris 8 Operating Environment Systems Administration II - October 2002.

Certificate from Sun Systems for completing the course Fault Tolerance & Analysis - Gold Standard Training

IT Technical Skills

Internet Technology: HTML, DHTML, JavaScript, VB Script, XML, And Visual Inter Dev.

Languages: C, C++, Java, SQL and PL/SQL.

GUI: Visual Basic 5.0, Power Builder 4.0.

Database: Oracle, MS SQL Server, Microsoft Access.

Operating Systems: Windows NT 4.0 /9x, UNIX, DOS.

Help Desk Management: Remedy 4.0, Clear Case.

E-Commerce: Broadvision 4.1/ 5.5

Testing: Manual and Automated (HP Quality, LoadRunner)

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