Office Executive Assistant

CHAYANIKA SAIKIA

Noida-Greater Noida Link Road Sector 2, Greater Noida, UP 203207 099-***-***** add8or@r.postjobfree.com PROFESSIONAL SUMMARY

Wishing to serve as a business administrator as completed MBA in E-commerce although driving Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency and achieve organizational objectives. Over 6 years of experience support leaders in management and executive roles. SKILLS

WORK HISTORY

Claim Benefit Administrator, 01/2020 to 05/2020

CXC India Pvt. Ltd.-Noida, U.P.

• Adjudicate insurance claims of USA

• Worked on COBRA,MEDCOM

• Able to process the FSA,DCA,HRA accounts of insurance Support and Admin Executive, 09/2019 to 11/2019

RSL Business Pvt. Ltd. – Noida, UP

• Responded to at least 20 emails and other correspondence to facilitate communication and enhance business processes

• Trained new employees on administrative procedures, company policies and performance standards

• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

• Assist Account Department

• 30 WPM typing speed

• Mail handling

• Excellent planner and coordinator

• Office administration

• Microsoft Office Correspondence management

• Customer relationship management

• Staff management

• Vendor relations

• Accounts payable and receivable

• Data entry

• Office management

Back Office Executive, 05/2019 to 09/2019

Urja Systems Godrej – Greater Noida, UP

• Responded to at least 20 emails and other correspondence to facilitate communication and enhance business processes

• Kept physical files and digitized records organized for easy updating and retrieval by authorized team members

• Trained new employees on administrative procedures, company policies and performance standards

• Routed correspondence to facilitate timely communication between team members, customers and vendors

• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

• Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records

• Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment. Payment followup

Back Office Executive, 06/2008 to 08/2011

Supertech Textile Instruments Pvt. Ltd. – Uttam Nagar, Delhi

• Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members

• Routed correspondence to facilitate timely communication between team members consisting 15 employees, customers and vendors

• Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions

• Managed office activities by maintaining communication between clients, tracking records and filing all documents

• Efficiently supervised diverse office functions, including filing, sorting and handling incoming and outgoing mail

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs

• Created and implemented secure filing systems for sensitive employee and client documents

• Preparing tender and10 quotations

Back Office Executive, 08/2005 to 04/2008

Vinson Industries Pvt. Ltd – Jorhat, Assam

• Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment

• Routed correspondence to facilitate timely communication between team members, customers and vendors

• Created and implemented secure filing systems for sensitive employee and client documents

• Oversaw technical, operational, clerical and customer service support in office environment

• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs

• Managed office activities by maintaining communication between clients, tracking records and filing all documents

• Enhanced office staff customer relations strategies to improve interactions and reduce complaints

• Working on both online and offline software Interacted with at least 25 customers per day professionally by phone, email or in-person to provide information and direct to desired staff members EDUCATION

High School Diploma

J.B.College Old Girls Hostel - Jorhat, Assam

Bachelor of Science: Mathematics

J.B.College - Jorhat, Assam

PGDIT: IT

SMU DISTANCE LEARNING - Jorhat,assam

MBA: E-COMMERCE, 07/2019

Welingkar Institute of Management- Distance Learning Education - MUMBAI,MH LANGUAGE KNOWN

English (Proficient in writing, speaking and reading) Hindi (Proficient in writing, speaking and reading) Assamese (Proficient in writing, speaking and reading) PERSONAL DETAILS

Date of birth:25/11/1980

Native Place:Jorhat,Assam

Current Residence: Noida-Greater Noida Link Road Sector 2, Greater Noida, UP 203207 Mobile No.:999*******

Alternate mobile no.:999*******

Email Id:add8or@r.postjobfree.com

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