Genevive Yabaluri

Business Analyst

Email: add8m4@r.postjobfree.com

Phone: 703-***-****

Results and Goal oriented Business Analyst with 6 years expertise in fast paced environments using Software Development life cycle and Agile/Scrum methodologies. Achieved company’s goals with 99.95% success rate based on quality assurance scorecard. Gained complete client satisfaction for all projects and helped to reduce customer support workload by 35%. Recent IT Certifications:

• Technical Support Fundamentals – Google

• Software Product Management specialization – University of Alberta. o Introduction to Software Product Management.

o Software processes and agile practices.

o Client needs software requirements.

o Agile planning for software products.

o Technical support fundamentals.

o Reviews & metrics for software improvements.

o Software product management – Capstone project.

Skills Summary:

• Requirement Gathering/Analysis, SDLC Methodologies, Create Master Test Plans, Automation Test Plans.

• Knowledge of tools like Fiddler, JMeter, QTP and Selenium.

• Designed and Developed automated Functional Test, Smoke Test and Integration test process.

• Implement ATTD process in all the projects worked.

• Run load test against applications residing in Docker containers.

• Monitored CPU Utilization, JVM heap, and GC via New-relic.

• Programming Languages: JavaScript, XML, SQL.

• Testing Tools: HP/ALM.

• Traceability Matrix: RTM.

• Bug Tracking Tools: QuickBase, JIRA, PVCS, KANBAN. Business Analyst ALL TRUST NETWORKS, Herndon, VA 02/2016 - 08/2018 All Trust Networks provides solutions for the alternative financial services industry. They pioneered the use of biometric ID to simplify consumer engagement and preventing fraud. Key Responsibilities

• Defining the Business Requirements via agile stories working with stakeholders to groom identified epics into agile stories.

• Create System Models, Specifications, Diagrams, and Charts to provide direction to developers.

• Develop project plans that conform to SDLC standards and provide comprehensive status reporting for ongoing programs of work.

• Created automation test strategy for new environment, like investigating for new tools during budget meetings.

• Identified test cases, test scripts, analyzed bugs, interacted with multiple teams, performed User Acceptance Testing (UAT) etc.

• Analyzed software failures, made them reproducible, reported bugs via KANBAN/JIRA.

Key Achievements

• No fraud checks reported and 100% success rate for all clients

• Decreased IT workload by 20% due to improvement of agile process QA/BA Engineer, ASURION, Reston, VA 04/2007 - 04/2010 NEW is a privately held, independent third-party administrator of extended service plans, buyer protection services and product support programs.

Key Responsibilities

• Assists in the development of implementation plans. Oversees the development and execution of training and user acceptance testing plans.

• Worked closely with Business Owners, Project Owners and SMEs to prepare Business Processes, System Workflows and User Stories.

• Contribute to Change Management process improvement initiatives.

• Executed test cases which has been created by additional outsourcing team, wrote new test cases to complement for existing tests.

• Participated in cross-browser (Firefox, Chrome, and Safari) testing.

• Prepared Business Analysis Plan and Quality Analysis Plan as project artifacts.

• Tested DB content updates Using SQL.

• Work creatively and analytically in a problem-solving environment.

• Generated Traceability Matrix using data in Requirements Management.

• Verified Xml stored date by using simple syntax. Key Achievements

• 100% successful migrations for clients from WISE to SMART.

• Decreased customer support work by 65% and made the process easier. QA/BA Engineer, AmCad, Reston, VA 01/2006 - 04/2007 AmCad provides best of class integrated solutions for land records management, vital records management, court records management, court management and other solutions for government. Key Responsibilities

• Collaborated with stakeholder groups across the organization to ensure business and technology alignment.

• Facilitate requirement gathering sessions and review meetings with the Users, Members of development team and Business SMEs to ensure the understanding of new and existing functionalities.

• Performed manual testing by analyzing the user requirements and Used Cases.

• Involved in system testing, Performance testing, Regression testing.

• Identification, prioritization, of submitting bug reports and verification of bug fixes on bug tracking system PVCS.

• Analyze customer requirements and create user-stories from requirements based on Waterfall methodology.

Key Achievements

• Successfully installed land records application at client’s site and no major issues reported.

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