Diane Frasier-Hallmark

346-***-****

Professional Summary:

A proven achiever with strong experience in the areas of training coordination, logistical planning, budget input, tracking and variance, customer service, and project management. An integral contributor to overall company objectives through cascading goals. Understanding of personal and group motivation, to accomplish team objectives by encouraging the collective effort. A dynamic and energetic personality demonstrating loyalty and strong organizational representation to internal and external customers, with a developed sense of social responsibility.

Critical Skills:

Self-motivated/Results driven

Effective written and verbal communication skills

Strong planning and organization skills

Exceptional analytical problem solving skills

Supervisory/team lead experience

Marketing & Sales support experience

Ability to multi-task and manage multiple projects

Team player

Education:

Kennedy Western University – On-line educational institution

Associate’s Degree in Marketing / Management

Bradford School of Business – Houston, TX

Administration

Professional Experience:

Training / Business Development / Communications

LMS management

Coordinate logistical needs including: room set, A/V, F&B, in-class materials

Training class calendar management

Online learning maintenance and web-event facilitation

Work with Event Planning Team and Member Committee to determine best fit of training topics to overall event program

Act as liaison with SMEs to ensure highest quality learning experience

Work with third party vendor to deliver online learning web-events through LMS system

Responsible for reporting for online events: registration, revenue, satisfaction survey results

Develop and manage class budget to ensure operations revenue expectations are met while providing core mission to members

Follow up on event activities including: survey gathering, data entry, instructor communication

Created sponsorship program to increase revenue base

Supervisor experience

Establish communications plan for marketing pieces

Developed training materials and led Performance Management training sessions; increasing employee awareness of total talent management process

The Fred Factor facilitation certification – 2010

Achieve Global facilitation certification – 2009

Who Moved My Cheese facilitation certification – change management program 2000

Facilitated new hire orientation

Developed student learning tools for in-house learning programs

Acted as liaison between Training Department and HR, Presidents’ office, VP of Sales and Marketing, CFO, VP of Manufacturing, Corporate Legal Counsel and all mid-level management

Employment History:

ObjectWin Staffing, USA – Houston, TX March 2018 - Present

Staff Source, Staffing Agency, USA – Houston, TX Oct 2017 - Jan 2018

Training Specialist -

INGENISIS Staffing Agency, USA– Houston, TX July 2017 - Oct 2017

Training Coordinator -

Society of Petroleum Engineers (SPE), USA – Houston, TX 2010 – Nov 2016

Global Training Specialist, (2011 - 2016)

Global Training Administrator, (2010 - 2011)

Frontier Drilling, USA – Houston, TX 2010 - 2010

Organizational Development Coordinator -

Pride International – Houston, TX 2006 - 2010

Training Administrator -

Marketing Contract Assignment – Houston, TX 2005 - 2006

Communications Specialist -

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