CATHERINE BROOKS

E-Mail: add8ho@r.postjobfree.com Phone: 571-***-****

Linked In: http://www.linkedin.com/in/catherinebrooks

SUMMARY OF QUALIFICATIONS

Experienced and Motivated Administrative Specialist

Strong, Talented, Dependable Office Support Professional

Inactive CONFIDENTIAL Security Clearance (“Clearable”)

COMPUTER SKILLS/SOFTWARE SKILLS

MS Office Applications including Outlook & Calendaring. Experience with Microsoft SharePoint 2007, Internet Research, MediSoft, CREDIBLE Behavior Health Software, ClinicPro 9.0, GE Centricity, Integrated Resource Management Application (IRMA), Lacerte Tax Accounting Software, Deltek Databases, PeopleSoft, National Taxpayer Data Retrieval System (NTDR). Sales Force/CRM. Human Resource Management System (HRMS StarFire). Rain Tree EMR software. Hobsons CRM Database System. ELLUCIAN (formerly SunGard) Banner System. Trained in Medical Insurance and Reimbursement, Trained in Medical Coding: (ICD-9-CM, CPT 2013 and HCPCS 2013). Electronic Medical Records software eClinicalWorks. Experience with Defense Travel System (DTS). Office Management skills. Troubleshooting skills. Communication skills. Ability to Multi-Task. Problem solving skills. Experience with shipping & receiving. Customer service skills in service-oriented environments. Organizational skills. Time management skills. Interpersonal skills. Multiple phone lines with extensive receptionist experience. Experience with cash handling, check, and credit card transactions. Strong Attention to Detail

PROFESSIONAL EXPERIENCE

Advantage Sales & Marketing, LLC., Irvine, CA 06/2017 to Present

Event Specialist Associate– In Store Marketing (Part Time) – Manassas, VA

Deliver unique and engaging in-store shopping experience for store customers and suppliers who participate in programs. Assist customers to taste touch, and experience new and different items and products and build excitement in the store, thus creating an enjoyable shopping experience. Implementation and execution of store marketing events.

PinPoint Staffing, LLC, Denver, CO 09/2016 to 12/2016

Receptionist/Administrative Support (Contingent Worker) – Fairfax, VA

Front Desk Receptionist for Stewart Title & Escrow Inc., Fairfax, VA. Responsible for

receiving callers/visitors to the company. Determine nature of business, direct callers to correct

destination. Answer front switchboard, directing calls to proper persons. Prepare conference and

meeting rooms, ensuring appearance is neat and clean. Disseminate mail and courier packages.

Provide additional administrative duties including scanning, faxing, filing.

Adecco Employment Services, Inc., Dulles, VA 10/2009 to 04/2016

Contracted Administrative Support (Associate)

Provided administrative office support to multiple clients.

Performed spreadsheet analysis and data entry for telecommunications firm.

Responsible for telemarketing services for automobile auction company.

Medix Staffing Solutions, Rockville, MD 10/2014 to 01/2015

Document Control Technician (Contractor)

assigned to Mediatech Inc., Div. of Corning Life Sciences, Manassas, VA

Responsible for conversion of archived and non-archived documents from ETQ system

into approved company document templates. Software is a Quality/Compliance Management

software designed for QMS industry and ISO 9000. Received training in ISO 13485 standards

for medical devices for a cGMP. Additional training in creating and maintaining documents, retrieval

and bar code label preparation. Responsible for Device History Record file maintenance.

NVT Staffing /Northern Virginia Temporaries, Inc., Falls Church, VA 06/2009 to 05/2014

Receptionist/Concierge/Administrative Support (Associate)

Acted as concierge for large apartment/condominium complexes.

Assisted legal secretaries as temp/paralegal.

Calendar/scheduling for “C” level executives. Disseminated and verified incoming doctor’s orders.

Provided secretarial support for offices utilizing multi-line phone systems and multiple databases.

Assisted property managers and leasing consultants with parking passes and leases.

Apple One, Inc., Reston, VA 06/2009 to 10/2014

Contracted Administrative Support (Associate)

Provided data entry services to manage multiple projects for customer database information.

Reviewed and compiled driver manifest time/attendance reports.

Responsible for general administrative office duties including inventory of mechanical parts.

OMNIPLEX World Services Corporation/OmniSec Investigations, Chantilly, VA 09/2008 to 06/2009 Investigative Support Analyst (Full Time Position)

Completed background checks of over 100 cases per month, with extreme accuracy.

Supported case reviewers and case managers.

Provided additional administrative support for managerial statistical reporting.

Worked on multiple projects and cases simultaneously. Ensured efficient operation of office.

Westminster at Lake Ridge Retirement Community, Private Residents, Lake Ridge, VA 07/2010 to Present

Volunteer & Personal Assistant (On Call / As Needed / Part-Time)

EDUCATION AND CERTIFICATIONS:

Northern Virginia Community College, Medical Education Campus, Springfield, Virginia. Completed 2012

Medical Insurance Coding & Billing (Certificate of Completion, Continuing Education)

Completed medical office training with focus on Health Information Management which included

Medical Billing & Coding. Completed certification in Medical Terminology and Medical Office Specialist,

this included MediSoft software training with overview of ICD-9-CM, CPT+4 coding and HCPCS.

WalMart CERTIFIED One Best Demo Merchandiser

Certified – Commonwealth of Virginia Food Safety.

Certified – Commonwealth of Virginia Alcohol Beverage Server.

AWARDS:

Certificate from Virginia Financial Success Network (VFSN), a program of US Department of Labor as Volunteer for the Virginia Financial Success Network, a U.S. Department of Labor, Virginia Community College System, Virginia Workforce Area 11 study. This is a study to find out if Financial Coaching supports client success in American Job Centers. (2016-2017)

Commendation for Corporate Suggestion to OMNIPLEX World Services. (2009)

4-time team award winner (OMNIPLEX), Completion of most cases with shortest

turn-around time with error-free status (200+ cases) (2009)

Commendations from US Department of State and Foreign Service Institute for providing

outstanding customer service and tenant satisfaction.

Contact this candidate