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Mental Health Training, HR training, Training Specialist, QA Analyst

Location:
Pittsburgh, PA
Posted:
June 30, 2020

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Resume:

Skill Highlights

Professional Experience

DIANA COMA

Pittsburgh, PA 15235 C: 724-***-**** add8fs@r.postjobfree.com Microsoft Office, Excel, Outlook, & Word

Recruiting/Interviewing Skills

Adult Learning Concepts

Training/Onboarding

Root Cause Analysis

Power Point Development and Presentation

HR Auditing/Compliance

Employment & Labor Laws

Solution-Focused Counseling

HRIS Experience

Employee Engagement Development Programs

HR Policy and Procedure Expertise

HRCurrent Field Specialist Oct 2018 to

HMSHost Corporation Verona, Pennsylvania

Responsible for recruiting and interviewing of staff Initiated background checks

Performed new hire on-boarding and orientation

Developed employee engagement programs/policies

Implemented employee retention initiatives

Monitored & developed policy violation and employee reward tracking systems for regions (NY, ME, MA, DE, PA, OH, WV, IL, IN, & NJ).

Performed investigations for regions (NY, ME, MA, DE, PA) Coordinated upper management scheduling

Assisted with HR audits

Maintained employee files

Administered terminations, correctives, and exit and stay interviews Experienced in HRIS

Quality Assurance Analyst (7 Years) Mar 2013 to Apr 2018 Philips Respironics Monroeville, PA

(TEMP- Mar 2009-Aug 2010)

Reviewed and performed post market surveillance on quality complaints Screened over 300,000 devices, detecting over 2000 devices for potential harm Active in FDA recall projects and audits

Trained and educated repair technicians on new device codes and proper repair evaluation documentation Conducted performance shadowing

Independently managed over 100 sleep apnea product profiles Provided product training domestically and internationally Successfully achieved targeted goal metrics

Training Specialist Mar 2011 to Aug 2013

Eaton Corporation Warrendale, PA

Contributed to curriculum development and editing of training manuals and videos Designed Power Point and digital presentations and presented training material Managed onboarding activities (new hire packets, tour of facility, completion of forms, work station set-up)

Evaluated client processes, employee performance and training progress to determine additional training needs

Tracked attendees, participation and understanding of course material Provided continuous evaluation of program operations as compared with established mission and set parameters

Provided feedback on individual actions, behaviors and verbal responses Collaborated with project leaders and stakeholders to accomplish objectives Developed and revised policies and procedures

Experienced with Learning Management System (LMS)

Behavioral Specialist Consultant/Mobile Therapist May 2011 to Aug 2011 Family Behavioral Resources Monroeville, PA

Managed patient caseloads (20-25)

Conducted comprehensive initial in-home psychosocial assessments Collaborated with treatment team to coordinate client care services Interacted with clinical staff and external resources Developed comprehensive treatment plans

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Collaborated with parents and teachers to implement consistent behavior therapy techniques at home and school settings

Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medication

Education and Training

INTERNSHIPS

Certifications

Mental Health Therapist-Cambria County Prison Aug 2010 to Jan 2011 Primecare Medical Ebensburg, PA

Assessed mental status of inmates, identifying and observing potential suicidal ideation and risk Provided weekly therapy to clients specifically designed and structured to address therapeutic areas of concern.

Documented all case files and sessions into secure database De-escalated conflicts and applied crisis intervention Master of Science Degree, Counseling Psychology

Chatham University Pittsburgh, PA

Counseling Psychology (Summa Cum Laude)

Bachelor of Science Degree, Psychology

University of Pittsburgh Pittsburgh, PA

Psychology two years prerequisite nursing/science courses *180 undergraduate credits Municipal Police Academy, XXXLI, Act 120

Indiana University of Pennsylvania PA

Certification

Pittsburgh Bartending School Pittsburgh, PA

Abraxas Family and Youth Services

Adolescent Female Alcohol and Drug Addiction Counselor West Place Club House

Mental Health Counselor

Westmoreland County Community College

Career and Academic Advising Counselor

RAMP CERTIFICATION

PLCB- Owner/Manager Training 2018

Lynn Hainer (PLCB Approved)- Server/Seller Training 2018 PROJECT MANAGEMENT TRAINING 12 HOUR MODULE

Philips University e-learning

*REGISTERED TO TAKE SHRM-CP EXAM 6/2020



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