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Mental Health Customer Service

Location:
Reno, NV
Posted:
June 30, 2020

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Resume:

Sydney Fenton

702-***-****

add8ek@r.postjobfree.com

Summary of Qualifications

Data collection and analysis

Highly organized and self-motivated

comfortable working in fast-paced, high-stakes environments.

Fluent in Microsoft Office and basic computer knowledge

Experience with customer service

Capable of learning quickly and comfortable working in fast-paced, high-stakes environments

Able to work independently and as part of a team

Excellent written and verbal communication skills

Excellent time management and multi-tasking skills

Experience in assisting individuals with mental health diagnoses achieve a variety of psychosocial goals

Education

University of Nevada, Reno

Community Health Sciences: Public Health

July 2020

Employment History

High Sierra Industries

Day Habilitation Specialist

Reno, Nevada

August 2019 – June 2020

Apply behavioral analytic principles to habilitate and advocate for individuals with intellectual disabilities

Wrote and reviewed program procedures for daily functions

Experience with audits of client’s books and case reviews

Rudimentary experience in the utilization of data collection and standard celeration charts

Run various habilitation plans and collect data with individuals

Hands-on experience in socialization, habilitation, toileting, and JDT with adults with Intellectual Disabilities

Ceetified in CPR/ First Aide and Safety Care

RAVE Family Foundation

Intern

Reno, Nevada

January 2020-May 2020

Provided respite care for children with disabilities and who are in foster care

Worked one-on-one with the children who attended session and debriefed with parents at pick-up

In-person meetings cancelled due to COVID-19 still finished final project

Costco Wholesale

Food service worker

Reno, Nevada

June 2019 – November 2019

Helped members receive the food items that they purchased in a timely manner

Ensured quality of food and the cleanliness of kitchen at all times

Target

Beauty consultant

Sparks, Nevada

July 2017 – June 2019

Worked to ensure the quality of appearance of the beauty department on the sales floor

Assisted guests with any questions or recommendations

Helped with resetting aisles, setting up for events, and anywhere else that needed assistance

The Greatful Pet Animal Clinic

Receptionist

Boulder City, Nevada

February 2014 – July 2017

Took phone calls from clients to create appointments and assist with any other questions or concerns

Greeted clients in a friendly manner to ensure that they were assisted with both their pets and owners needs

References

Mark Malady Allison Cunningham Megan Moore

Program Director Manager Manager

High Sierra Industries. Sierra Regional Center Target

(702) 332- 1223 775-***-**** 775-***-****



Contact this candidate