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Administrative Assistant Customer Service

Location:
Toronto, ON, Canada
Salary:
45
Posted:
June 30, 2020

Contact this candidate

Resume:

Sonita A. Mustapha

Tel: 416-***-**** add8bk@r.postjobfree.com

SUMMARY:

Professional Administrative Assistant with demonstrated experience in business office functions in large scale public and private organizations.

KEY SKILLS AND ATTRIBUTES:

•Administration Support

•File Management/Database Management

•Customer Service / Client Relation

•Drafting Correspondence

•Accounting Administration/Expense Reporting

•Bank Reconciliation/Payroll

•Tax Administration

•Meeting Coordination/ Calendar Management

•MS. Words, Excel, PowerPoint, Outlook, Access, Oracle; along with strong keyboarding skills 37 wpm

RELEVANT PROFESSIONAL EXPERIENCE:

Program Administration Assistant with For Youth Initiative 2018 October -2019 October

•Providing administrative and clerical support (mailing, scanning, and faxing, copying, filing). Opening, sorting and distributing mail to various professionals in the office. Assisting in resolving problems.

•Daily Supervision of 80 + youths in the Program space

•Managing database to insure youth/clients information up to date and completed

•Supervised TTC Tickets and Tokens daily to Youths (60+)

•Maintaining documents files/database

•Create and monitor calendars & schedules

•Provide general support to Visitors/Provide information and answering questions

Administrative Assistant with Jacobs Feb 2018 – June 2018

(Formerly CH2M Hill) Toronto

•Preparing project documents and schedules

•Making travel arrangements for all Canadian staff

•Coordinating/arranging internal and external meetings/chartering sessions, Skype for Business

•Coordinating with the Vendors/Suppliers to organize lunch and learn seminars

•Expenses Report

•Assisting with off-site Staff/Client events in Toronto

•Create and Manager/ Calendar Schedule

Administrative Assistant

Canadian College of Business Sciences and Technology Nov 2016 - April 2017

•Scheduled courses using customized computer software and maintained up-to- date enrolment numbers

•Answered and directed phone calls to faculty staff and acted as main point of contact and resource for students, faculty and administrators

•Developed and maintained a filing system, monitored incoming emails to the general inbox and responded and distributed emails accordingly

•Updated and maintained databases such as mailing lists, contact lists and client information during enrolment periods

•Processed invoices and submitted and reconciled expense reports incurred by faculty/reconciled bank and credit card accounts

•Prepared T4, T4A and T2202 forms for income Tax purposes

Accountant - Alpha Oasis

•Prepared asset, liability, and capital account entries by compiling and analyzing account information

•Recommended financial actions by analyzing accounting options and substantiated financial transactions by auditing documents

•Maintained accounting controls by preparing and recommending policies and procedures

OTHER EXPERIENCE:

ECE Early Childhood Educator

Cedar Drive Public School 2012 - 2013

•Worked with 2 team of educators in the public education to design and implement individual learning plans for 29 children age 3 - 6 with special needs; in the areas of Math, Reading, Writing, & Physical Education.

•Adapted curriculum to fit student needs provided individual and small-group instruction and communicated concerns and progress with parents and colleagues

•Developed lesson plans and class material, combined instruction with demonstration to clearly communicate objectives to the class.

ECE Early Childhood Educator

Victoria Park Elementary School 2007 – 2012

•Working with children ages 3-5 years, focused on improving their abilities in the areas of Math, Reading, Writing, and Physical Education.

•Used a variety of classroom strategies: lecture, group discussion, inquiry, discovery, and more

•Kept progress notes and made reports; tracked academic and social development

ECE Early Childhood Educator/Administrator

Rouge Valley Public School 2001 – 2007

•Provided office assistance by performing various administrative/clerical duties; including documenting, photocopying, faxing, mailing, and organizing the filing system

•Sorted and distributed incoming communication, including faxes, letters and mails

•Ordered office supplies, responsible for updating staff portfolio list, monitored attendance for team, and assist staff with attendance reports

•Managed and organized confidential student information, including ensuring enquiries were handled discreetly, and accurately according to privacy protocols

EDUCATION:

Accounting & Payroll – Business Administration Diploma 2016

Canadian College of Business, Science & Technology

Early Childhood Education 2014

Humber College

Computer Administrative Executive Diploma 1994

Success Business College



Contact this candidate