Nov **** - Current

Apr **** - May ****

Apr **** - May 2013

Tonya L. Williams

Professional Summary

Dependable pharmacy industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Skilled team player with strong background in pharmacy environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Skills

Multitasking Attention to detail

Documentation File updating

Supply management Verbal communication

Problem-solving

Experience

Certified Pharmacist Texhnician

Ballad Health - Bristol, TN

Collaborated well with team members to carry out daily assignments and achieve team targets.

Compounded IV's

Dispense meds for patients and deliver to omnicells Dispense meds for floors and departments of the hospital and keep them stocked. Dispense and stock Narcotics for the hospital and off campus facilities Rotate weekends as buyer for the pharmacy, which includes receiving the order, putting it away and sending order on Sunday's

Certified Pharmacist Technician

Ukrop's/Martin's Pharmacy - Ashland, VA

Ordered, organized, and rotated supplies.

Maintained and updated files and records to support efficient pharmacy operations. Assisted the Pharmacist by typing and filling prescriptions. Answered phones and assisted customers on the phone and at cash register Contacted insurance when issues occurred

Called Dr.'s offices for refills on prescriptions

Cashier/Service Lead

Ukrop's - Ashland, VA

Obtained a thorough knowledge of products sold to assist customers in locating and purchasing items.

348 Walnut Trl, Bristol, TN 37620

Ph: 804-***-****

add8b4@r.postjobfree.com

Jun 1996

Managed checkout area and observed customer and cashier interactions, intervening to resolve disputes or provide information.

Scheduled breaks for cashiers during shifts and timed returns to maintain coverage. Opened up and operated cash register to relieve long lines at peak shopping times. Listened to customer complaints, resolving most issues and escalating complex concerns to assistant manager for resolution.

Trained new cashiers and courtesy clerks

Education

High School Diploma

Fluvanna County High School - Palmyra, VA

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