SANJAY SHARMA
SAPM-STANFORD, ITIL, CSM
https://www.linkedin.com/in/ssharma4/
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E-mail: ***********@*****.***
Phone: 510-***-****
Summary of Qualifications
Extensive experience in professional services, IT program management, consulting and driving organizational change. Innovative contributor with more than 20 years of combined experience across many industry verticals with strong focus on program/project management, strategic planning, customer success, value optimization and project delivery along with P&L management. A leader who can drive change effectively and improve organizational capability to deliver business results while reducing operational inefficiencies. An excellent communicator and program leader that see every program/project to its success right from inception to closure. Honors and Awards
Outstanding Achievement in Driving Delivery Excellence for 2015 at VMware Inc.
2014 PSO Delivery Excellence Spotlight Award at VMware Inc. Education and Certifications
Bachelor’s Degree – Computer Science & Engineering
Stanford University – Stanford Certified Project Manger
Scrum Alliance – Certified Scrum Master
EXIN – ITIL Certification
VMware – VCA-Workforce Mobility
AWS - AWS Cloud Practitioner Essentials Accreditation Professional Experience
Cloudera Inc. Sep 2019 – May 2020
Service Delivery Manager-Professional Services
Delivering programs with concurrent project plans, including tasks, milestones and dependencies from initiation to execution
Managed a team of 5 Sr. Consultants and Architects to deliver the programs/projects. I was responsible for their workloads, schedules and leading the team to drive the architecture, design and project tasks
Led multiple cross-functional programs for strategic partners for infrastructure, datacenter and cloud projects
Communicate to executives as well as other stakeholders to drive delivery initiatives.
Drive customer adoption via digital transformation
Leading customer roadmap and value driven strategy outcome that aligns with business drivers
Effective communication with C-level and technical leaders to align business for strategic management
Partner and foster the relationships with Product Management, Engineering, Development and QA
Drive services sales and future customer roadmaps resulting in 1M+
Work with sales champions & professional services management for customer adoption
Manage vendor relationships, P&L, and overall project governance
Work with internal PS&T teams standardize the delivery methodologies and practice PG&E July 2019 - July 2019
IT Project Manager, Infrastructure and Operations
Lead he delivery team on all waterfall and agile projects
Lead the POC development discussion and production implementation of infrastructure and apps
Thought leadership to core project team for effective project delivery
Manage resources and key vendor relationships
Develop & maintain the working relationship with project sponsors, vendors and key client stakeholders
Effective management of scope, time cost, quality and complexity on all utility projects
Authoritative collaboration on resolution on project risks and issues SANJAY SHARMA
VMware Inc Dec 2011-April 2019
Sr. Project Manager/Program Manager – Professional Services
Led key create delivery excellence model initiative for operational efficiency & business impact visibility
Manage end to end cross-functional datacenter infrastructure private cloud and hybrid cloud projects
Lead delivery standardization efforts across Americas to standardize delivery methodology
I was a managing a team of 8 resources including Architects, Sr. Consultants to develop project plans, schedules, timelines, workload, identifying KPI’s and project tasks to led the overall successful project/programs. In addition, I was also managing customer resources.
Communicate with Managers and senior execs to track KPIs of projects and provide a clearer big picture
Leading the team for establishing proof of concept and setting the roadmap working with customer
Lead the project teams to solution focused outcome with a business-driven impact
Contribute to the development of VMware PMO standards, processes, practices
Lead the development and implementation of methodology to drive PMO-Delivery Excellence Strategy
Nurture VMware based solutions stack organizational process assets to innovate solutions delivery
Establish cadence in partnering with cross-functional organization to drive customer focus
C-level and stakeholders communication to drive business case, program progress and business value
Actively identify business opportunities and build effective business customer relationships Cisco Systems Oct 2010-Nov 2011
Project Manager IT - Infrastructure
Manage all phases and aspects of Projects and Program
Develop high-level IT roadmaps to achieve business requirements and long-term strategic goals
Provide leadership and oversight for successful IT delivery management to customers
Create and manage large-scale program Lead cross-functional teams in the program planning portfolio.
Manage programs with significant business complexity and global diverse team execution
Lead the initiatives to conduct regular program reviews, pro-actively manage risks and devise mitigation
Responsible for defining scope, managing budget, schedule, project plan execution to closure
Lead successful program implementation and testing to further RPO, RTO strategy Arista Staff Inc. Dec 2006 – Sep 2010
Owner
Leading / supervising large teams delivering services and projects
Leading sales and solution efforts to respond to and win new contracts in IT services
Managing client relationship management and also with internal key user and process owner
Act as a single point of contact for the Business
Leading efficient and seamless services delivered across the accounts
Ensure contracted service quality on a day-to-day basis
Manage operative demands and service requests according to IT Governance strategy and regulations
Identify and implement productivity measures within the business, driven by IT services
Drive productivity improvements and support customer direction State Compensation Insurance Fund Nov 2001 – Nov 2006 Business Application Infrastructure Lead/Program Management
Various positions leading the critical projects – Business Application Support Group, Datacenter server consolidation, Enterprise Backup and Recovery Team and Application Server virtualization
Leading project management SDLC methodology implementation on major projects
Staff/people management of 3 team members and manage the progress of Program assignments
Responsibilities included Stakeholders update and management, vendor negotiations, Vendor SLA/OLA
Quarterly presentation of the major events to Senior management & customers SANJAY SHARMA
Provide clear and concise communication to stakeholders
Lead the effort to support to resolve complex issues, stakeholder’s management & communications Tools
Microsoft Project 2019, Microsoft Office 2019, SharePoint, Microsoft Visio, HP PPMC Propel, Changepoint, Smartsheets, Omni Plan, Open Air, Google applications Suite, Tableau, Calri, Slack, Zoom, WebEx, Tableau