Robert John Morgan, PMP, CSM

**** ****** ******

Chuluota, Florida, 32766

ROLES:

Project Manager

Project Site Implementation Manager

Business Analyst

INFRASTRUCTURE EXPERIENCE:

Large-Scale Data Networks

Large-Scale Telecomm Networks

Network Security

Wi-Fi Infrastructure

Microsoft and Unix/Linux File Servers

SQL Database

Network Access and Data Security

Data Center Build out

METHODOLOGIES:

PMI/PMBOK

Agile/Scrum

Waterfall

ITIL

TOOLS:

MS Project

MS Office Suite

ServiceNow

SharePoint

Remedy

INDUSTRY APPLICATION:

Department of Defense (Navy)

FAA

Medical/Clinical

EDUCATION:

BA – Rollins College, Winter Park, Florida 1986

TRAINING:

Project Management Certification (University of Florida)

Unix Certification (Florida Tech)

EXPERIENCE SUMMARY

Robert Morgan, a Veteran of the U.S. Navy, has served in numerous Project Management positions over the course of his career.

SKILLS INVENTORY

Project Management

Strong Interpersonal and Communication Skills

Approachable and Collaborative

PMI/PMBOK Processes and Methodology

Software Development Lifecycle (SDLC)

Waterfall and Agile Methodologies

Project Plan Work Breakdown Schedule (WBS)

PMO Creation and best practice process and documentation.

Management of Web-based Software Development

Scrum/Agile Processes and Methodology

Six Sigma Green Belt

Creation, development, and use of project documentation including Statement of Work (SOW), Project Charter, Communication Matrix, Issue log, Risk Register, Change Management, Status Reports, and other project artifacts.

Network Infrastructure and Data Center Build out expertise.

CERTIFICATIONS:

PMP (Project Management Professional)

CSM (Certified Scrum Master)

CCNP CCDP –1998-2002

CHRONOLOGICAL SUMMARY OF EXPERIENCE

Technical Project Manager, Technical Infrastructure Design and Delivery - Orlando, Florida

Genesis 10 (Contractor) / Bank of America April 2019 – December 2019

●Managed several IT Projects ranging from Operating System and Microsoft SQL Database Software Changes to Data Center Server Exits.

●Key Project resource to collaborate and serve EMEA Business Partners for various Applications and hosts.

●Led several offshore Project teams in The United Kingdom, Ireland, and India to deliver specified Client requirements.

●Authored numerous Presentations including IT Business Process Flow Charts, and Budget Forecasts to pull Project Tasks to completion.

●All Projects completed on time and with a high degree of Client satisfaction.

Project Manager, Advanced Visual Environments - Orlando, Florida

One Diversified, LLC. August 2018 to February 2019

Responsible for the entire Lifecycle for Audio Visual Projects, including Project budget and Labor utilization reports for Nationally known Corporations in the banking, finance, and defense industries.

Assumed the role of Project point of contact for all stakeholders.

Worked with Construction Firms to integrate our systems into their buildout schedules.

Implementation of Change Orders as appropriate.

Coordination of Activities and Tasks among all Contractors and Stakeholders.

Weekly Project Status Updates to highlight progress and significate issues and occurred risks.

Project Manager, ITS Business Services - Orlando, Florida

Leidos (Formerly SAIC) Holdings, July 2013 February 2018

Responsible for the management and availability of assigned internal business applications to include financial, human resource, security and project management reporting systems.

Managed the Creation and Software upgrades of dozens of VMWare Virtual Hosts to reduce by 30% overall logistical and operational cost.

Managed various project teams to complete assigned implementations

Managed Linux-Based OS, Windows-Based OS, and Applications for both Environments.

Led numerous projects to upgrade and migration of applications to new Windows Server, MS SQL and Oracle SQL Database environments.

Managed Data Center Migration from Dallas, TX Data Center to Carrolton, TX per Corporate mandate as an effort to reduce internal operational cost.

Managed the successful separation of several applications during a corporate split from SAIC

Managed Project Teams in the development and upgrade projects of web-based systems supporting internal operations

Project Manager for a $600,000 Corporate Legal Department Electronic Discovery (eDiscovery) data collection, hold, and processing system nationwide in Support of Leidos Corporate Legal and Ethics Compliance requirements which will result in a $500K reduction in operating expense.

Managed the upgrade of 10 applications to mitigate Intrusion Security, Malware, Virus, SSL Weaknesses, and DDOS vulnerabilities.

Led Transition from Remedy ticketing system to ServiceNow

PMO Program Manager - Orlando, Florida

RJM Marketing Solutions, LLC, July 2012 to June 2013

Led the creation of the PMO and best practices to include project planning, tracking and reporting, risk analysis, and issue management for the full project lifecycle.

Created the project schedule templates for website design and website marketing development.

Managed an offshore team of IT professionals to develop this PMO.

Managed the implementation of tools and processes to increase client revenue

PMO Staff Project Manager - Orlando, Florida

SAIC, Inc., February 2009 to July 2012

Managed Project Technical Evaluation Events for the Multi-Million Dollar Project Management Office contracted to the U.S. Army Modeling and Simulations Systems Engineering and Acquisition Lifecycle Program.

Engineered new processes and procedures to improve the operational tempo for the U.S. Army – 3CE Program (Cross-Command Collaboration Effort).

Created and managed numerous communication tools for several Army Commands and dozens of scientists and systems engineers in support of the Army Modeling and Simulation Programs nationwide.

Managed numerous task lists in support of the program.

Responsible for the Scheduling and successful execution of System Engineering Program Events

Achieved outstanding personnel evaluation – over 4 out of 5 for Exceptional Performance as a result.

Managed the SharePoint Database for control of Project Documentation while supporting continued development and testing efforts.

Project Manager – FAA Telecommunications Infrastructure Program- Melbourne, Florida

Harris, Inc. (Contractor) May 2006 to January 2009

Staff Project Manager of a billion-dollar program to re-engineer the FAA Telecommunications Infrastructure (FTI program)

Managed Change Requests with the Engineering Teams

Managed and Supported the Installation of over 25,000 FAA Services in 5000 Locations.

Employed Waterfall Process Methodology in support of this program.

Managed, Coordinated, and scheduled to the Full Life Cycle the special construction, installation, configuration, and turn-up of various FAA Sites in the Western United States.

Managed the Implementation of Microwave, SONET, DS3, and Wireless Ethernet to support these sites.

Led the Development of operational processes and procedures for telecommunication handoff facilities at International Borders Points (IBP) in Canada and Mexico.

Improved Change Control and Management Reporting processes that improved operational efficiency in excess of 30% in order to increase change control request tempo.

Key Contributor of addition of Special Construction Processes into the Site Services Global SQL Database – Collaboration with Harris and FAA.

Project Site Implementation Manager –Orlando and Jacksonville Florida

Multimax, Inc., May 2002 to April 2006

Managed project for the Full System Development Life Cycle of the Navy and Marine Corps Infrastructure Program (NMCI) for the State of Florida and Southern Georgia.

Hired and managed the Project Staff.

Led the design, acquisition, inventory, site survey, configuration, installation, and testing of over 12,000 desktops, 300 3COM and Cisco LAN switches, 200 Cisco Network Routers, and Microsoft File Servers in over 300 building and 200 plus VLANs.

Coordinated the Implementation of Wi-Fi Network Infrastructure for US Navy Commands positioned on the West Coast of the United States.

Key Contributor of the US Navy Cross-national Border Gateway Protocol (BGP) internetwork design, configuration, and deployment.

Budget Reports submitted weekly

Led the Engineering staff to accommodate HIPPA concerns to mitigate public exposure of Medical Records at Naval Air Station Regional Medical Center Jacksonville

Managed all facets of the Site Server Farm (Data Center) implementation from start to finish including over 150 Microsoft Servers, Foundry Networks Firewall Systems, Cisco Intrusion Detections Systems, Fire Suppression, WAN Facilities, and all other relevant technologies

Other Technologies deployed on site included Fiber Infrastructure, Structured LAN Copper Wiring, FDDI Legacy, Outside Plant (OSP)- based Multi-location US Navy Regional Network, Classified Networks, Secure Voice Technology, and Cryptographic Communications.

Managed a team of 30 Network Engineers and support staff to meet critical time and budget constraints.

Awarded Employee Recognition (June 2005) for enhanced procedures which improved Performance due to directive to increase operational timeline.

Key Contributor to the Site Program Manager and other client representatives providing status Reports, Schedule and Cost Variance.

Director – Orlando, Florida

Go Co-op, Inc., June 2001 to October 2001

Led a staff to monitor and report on Server Farm performance to ensure corporate metrics and goals were achieved.

Developed and presented to the CIO the Corporate Software Licensing Policy to mitigate penalties associated with violation of Software copy write Regulation

Project Manager Orlando, Florida

Lucent Technologies, Inc., August 1997 to June 2001

EBS Network Currency Exchange Re-engineering Project, London, UK June 1999 – October 1999

Designed and implemented prototype of a World-Wide Cisco-based Banking and Currency Exchange network.

Replaced an obsolete currency exchange system for Electronic Broking Systems in London, England.

Replicated and deployed system to major international banking institutions worldwide.

Managed the project plan and the implementation for the AT&T Y2K Upgrade Project

Project lead for upgrade of AT&T Managed Client Site Network Infrastructure for Year 2000 (Y2K) remediation.

Created upgrade deployment Schedule

Oversaw the proper management of Y2K – Compliant Software IOS Files

Lucent Technologies for Scriptrx System Deployment Project March 1999 – July 1999

Deployed Emergency Room Prescription writing kiosks nationwide (Scriptrx, Inc.)

Created the procedures for successful deployment of $700K in system infrastructure.

Let the Installation Schedule nationwide

Developed the Training Course for Deployment Personnel.

Ensured HIPAA compliance and biometric security.

Key Contributor for User Interface and System Development

Managed timely quality-controlled project.

Network Operations Center Manager for State Farm Insurance October 1998 – April 1999

Created, staffed and development of the State Farm Corporate 24/7 Network Operations Center in association with the new Multi-Million-dollar State Farm Financial Services Network consisting of 14,000 Agent Field Offices (AFO) nationwide.

Network consisted of IBM 3270 SNA, WAN, TCP/IP

Managed migration of AFO locations from IBM SNA 3270 Environment to SNA/TCP/IP Environment (APPN)

Recognized for achieving high customer satisfaction.

Led Training Effort for New Engineering Staff.

Security Consultant August 1997 – July 1998 - Orlando, Florida

Conducted Nationwide Network White Hat Penetration Vulnerability Testing using the NMAP utility on Debian LINUX host computer.

Installed and configured Debian LINUX compatible SNORT Intrusion Detection Systems to evaluate Security Posture for Clients on a Nation-wide basis.

Network Engineer

AT&T, Inc., February 1993 to July 1997

Subject responsible for the design and installation of hundreds of routers, hubs and switches in support of ATT’s Unified Global Network (UGN) project.

Managed and configured 1,400-1,700 Line Access Control Lists (ACLs) in support of firewall and access security for UGN.

Mentored team in proper configuration of network equipment.

Installed, and configured UNIX System V servers and workstations

Sales Engineer and Product Technology Manager

Anixter, Inc., February 1989 to October 1993

Supported network equipment sales and client network systems design.

Subject presented client technology seminars and presentations.

Conducted formal sales training on technology and products.

Subject designed Ethernet, Token Ring, FDDI, and Other Network access methods such as IBM SNA, AS/400, DEC, Apollo Domain Net, etc.

Network Manager – Cape Canaveral, Florida

Boeing Computer Services, Inc., August 1987 to January 1989

Managed the Space Station Technical MIS Network in support of Administrative Services for the International Space Station.

Contact this candidate