COURTNEY LACKEY

To whom it may concern,

I’m writing to apply for the position as advertised on LinkedIn. I have four years of experience as a coding/ billing specialist for two different chiropractic offices and I have my CPC certification through AAPC. Being a coder/biller is exciting because of the limitless potential for growth and knowledge. I have enjoyed my time in the chiropractic world but I am ready to expand beyond that specialty. I would genuinely appreciate the opportunity to join your company. My productive and eager to learn approach could benefit both your company and myself. I am looking forward to hearing from you soon!

Warm Regards,

Courtney Lackey

3039 Old Orchard Ln. Bedford, TX 76021 817-***-**** add85o@r.postjobfree.com COURTNEY LACKEY

PROFILE

Skilled and dedicated individual with 4 years experience in medical billing and coding and more than 10 years experience in clerical/administrative and customer service fields. I am good at maintaining and developing processes that improve accuracy, achieve goals and reduce repetition. EXPERIENCE

BILLING MANAGER, CHIROPRACTIC ASSOCIATES OF BEDFORD, TX MAY 2016 - PRESENT

&

BILLING MANAGER, WITT CHIROPRACTIC CLINIC, EULESS, TX OCTOBER 2017 - DECEMBER 2019

• Perform billing for commercial insurance, MVA/PIP and Medicare.

• Review all claims to ensure they are following current coding and billing guidelines.

• Transmit claims to clearing house or individual insurance companies electronically or via paper CMS-1500 form.

• Create insurance and patient aging reports using our billing software, Silkone.

• Follow up and resolve any issues on unpaid or rejected claims.

• Prepare appeal letters to insurance carriers when not in agreement with the claim denial.

• Check each insurance payment/EOB for accuracy and compliance and post onto patient’s accounts.

• Review patient balances and send out monthly statements. Then follow up with patients on unpaid balances.

• Uphold and reinforce office policies and federal regulations, such as HIPAA.

• Provide back up to the front desk with verifying benefits, checking the patients in and out, collecting their copays and scheduling their next appointment.

• Perform additional administrative duties such as scanning documents, answering the phone, mail distribution, preparing weekly deposits and ensuring we have provided current credentials to all companies who request them. RECEPTIONIST, MAIN STREET EXECUTIVE SUITES, GRAPEVINE, TX AUGUST 2014- OCTOBER 2017

• Answer the phone for all tenants in the building.

• Fill out and process work orders for virtual or non tenants for using empty offices and the conference rooms.

• Schedule meetings in the conference rooms.

• Provide a stamp service for all tenants in the building.

• Ensure all packages received or sent were taken care of in a timely manner.

• Sort mail and faxes.

• File and organize documents.

• Any extra typing or clerical jobs for the tenants.

• Greet and assist clients for all tenants.

EDUCATION

2005-2008 - University of Texas at Arlington - Business Finance QUALIFICATIONS

- CPC Certification through AAPC, Computer skills- which include knowledge of the following programs- SilkOne, OfficeAlly, Availity, Navinet, Microsoft Office, Word, Excel and Powerpoint, Management and Customer Service skills, Money handling, Benefits Verification, Scheduling, and Organizational skills. Page 2

3039 Old Orchard Ln. Bedford, TX 76021 817-***-**** add85o@r.postjobfree.com

Contact this candidate