Customer Service Dental
Resume:
LEAH HALL
Al Safa Tower
Al Barari
Dubai
United Arab Emirates
Mob: +971*********
Email: ********@****.**
PROFILE
Nationality: Irish
Date Of Birth: 08/11/1989
WORK HISTORY
Mar 2012
to
Present
Premium Flight Attendant
Emirates Airline
Dubai
My Role as a premium cabin crew member is to provide excellent world class customer service to passengers while ensuring their comfort and safety throughout the flight. I am trained to deal with both security and emergency situations and can administer first aid to passengers. Good communication and interpersonal skills
The ability to work well as part of a team but also use own initiative Problem solving skills
Ability to remain calm under pressure and in emergency situations Good literacy and numeracy skills
Duty free promotion and sales
The ability to use tact and keep passenger information confidential Work under pressure within short time frame
Physical fitness
Flexibility
Organisational skills
Nov 2019
to
Dec 2019
VIP Flight Attendant
The Royal Heshmite Famiy of Jordan
Amman, Jordan
I have had the pleasure to work under the Royal Heshemite Court of Jodran. I have been given permission to disclose minimal details of my experience operating as a flight attendant for the Royal Heshemite Family of Jordan. The finer details are strictly confidential.
Operated on a Gulfstream 600
Preflight check of cabin emergency equiptment & cabin safety and security check
Stock account for each trip according to clients specific needs Hands on with catering inventory when delivered to the aircraft to be checked & stowed for departure
Service for VIP clients with discretion
Also responsible for care of the Pilots in command Responsible for immaculate cleanliness of the aircraft, service reports to engineers & restock
Jan 2009
to
Mar 2011
Dental/ Orthodontic/Oral Surgery Nurse & Practice Manager Devereux Dental
Arklow, Co.Wicklow, Ireland.
To perform high quality dental nursing whilst assisting the dentists/surgeon i have been appointed with, in a safe and effective manner in accordance with the ‘Code of Ethics’ of the British Association of Dental Nurses and the GDC requirements and recommendations to the dentists and Nurses.
To ensure that the surgical areas and equipment are regularly cleaned and maintained, including aspiration systems and autoclaves, paying all due attention to relevant legal and ethical codes, in addition to the practice policy in respect of cross infection control and Health & Safety.
To keep accurate records and ensure the recording methods are used in line with agreed practice policy, current medico-legal guidelines and recommendations from official bodies. Prepare the necessary materials and instruments.
Provide clinical assistance to the dentists/surgeon while treating the patient,under his/her supervision.
Take all reasonable methods to ensure patient comfort. Continually interpret the needs of the patients and dentists or therapist, and deal with them promptly and efficient. Assist in the correct procedure for dental radiography including processing and mounting, following guidelines at all times. Ensure safe disposal of sharps and clinical waste. Check patients medical history information is up to date and medical conditions.
Chart and update patients records on the computer as necessary, and assist the dentists or therapist in the completion of records.
Clean and sterilise all equipment/instruments and working surfaces to the required standards at the end of each session, including the sterilising room.
To make certain that an efficient link with the dental laboratory is upheld to prevent delays in the dispatch and receipt of work. Follow all practice policies and procedures
Follow Health & Safety Codes and guidelines at all times, including when taking x-rays, handling mercury, disposing of sharps and clinical waste, resuscitation, emergency procedures and fire drill.
Comply all dental ethical guidelines including all rules on confidentiality, Data Protection and Safeguarding Protection. Report equipment failures or breakages, so that action may be taken to remedy any defects.
Monitor and maintain stocks within the dental surgery as necessary, informing the Practice Manager and liaising with the dentists and therapist over necessary orders, and warning of any shortages of materials in the stores.
To maintain and increase competence in nursing skills. Communicate appropriately and sensitively with patients who may be fearful, vulnerable, have sensitive concerns or have special needs i.e. physical and learning difficulties, elderly, deaf, blind or for who English is not their first language. Care of a patient during a medical or dental emergency. Undertake all mandatory training courses and maintain statutory obligation.
Must have a warm and friendly manner
Work well under pressure
Teamwork
Organised
Health and safety
EDUCATION
Apr 2012
to
Present
Emirates Aviation College
Dubai, UAE
A330
A380
Boeing 777
Safety & security
General medical training
Service in both economy & premium cabin
Jan 2009
to
May 2011
Marino College & Trinity College
Dublin, Ireland
Diploma in Dental Nursing & Radiograpghy NFQ Level 7 Microbiology & Pathology
Physical & Medical Emergencies
Anatomy & Physiology
Clinical Dentistry Skills
Clinical Placments
Practice Managment & Health Psychology
Sep 2001
to
Sep 2008
Gorey Community School
Wexford, Ireland
Second level education
English
Irish
Maths
Geography
Biology
Business
Economics
MEMBERSHIPS
Volunteering Member of Emirates Peer Support team. Assisting the company and individual during time of crisis by being trained to provide physiological first aid.
Joined in 2014 until present.
Physiological First Aid
Minor and Major activations
Volunteer work
Team of 200
REFERENCES
Graham Muller
Emirates In flight Performance Standard Purser
******.******@********.***
Jean Arthur-Royal Hashemite Court
Email: Louise Doyle
Director of Dental Nurse Institute
Joanne and Louis Devereux
Practice owner and Dentists
Contact this candidate