Sales Social Media

M U H A M M A D J A W W A D K H A N

House # A-**, Row-L, Block-1, Sector No. 16-A-1,

Kaneez Fatimah Cooperative Housing Society,

Karachi, Pakistan-75330

Cell #: +92-333-*******

E-mail: *********************@*****.***

Skype: m.jawwad.khan

LinkedIn: https://www.linkedin.com/in/mjawwadkhan/ OBJECTIVE

To be an integral part of a well-reputed organization, where challenges are accepted as opportunity, as such contributing my maximum capabilities to enhance the value of the organization and prove myself a moving gear. ACADEMIC QUALIFICATION

Year Qualification CGPA/Division/Grade Board/ University 2007 M.Com. (Finance) 2.76 CGPA University Of Karachi 2004 B.Com. 1st Division University Of Karachi

2001 H.S.C. (Pre-Engg.) B Grade DJ Science College 1999 S.S.C. (Science) A+ Grade Aamir Secondary School PROFESSIONAL CERTIFICATIONS

Completed “Professional Diploma in Project Management” successfully from Pakistan Institute of Management (PIM) in August-2017.

Completed “Developing Human Resource & Administrative Policy Manual Course” successfully from Pakistan Institute of Management (PIM) in August-2017.

Completed “Quranic Learning Course” with A+ Grade from Quran Academy (QA) in September-2011.

Completed Diploma of “Certified Professional Manager in Accounting & Finance” with A+ Grade form Skill Development Council (SDC) in March-2009.

PROFESSIONAL EXPERIENCE

THE ILM FOUNDATION – A Local Trust founded by Leading Businessmen (Since March 15, 2012 to date) Deputy Head-Qur’an Program for Students

Responsibilities:

Research work on textbooks & teachers’ guides of course named “Mutalae Qur’an-e-Hakeem”.

Review English translation of Mutalae Qur’an-e-Hakeem (textbooks and teachers’ guides).

Conduct M&E visits and awareness & training programs across Pakistan.

Plan, direct and oversee day-to-day operations. Oversee website & social media management.

Prepare monthly progress report with work plan and annual performance report with KPIs of program.

Prepare staff quarterly performance reports and check the accuracy of staff’s daily activity reports.

Plan and manage events like orientation programs and training workshops. Oversee arrangements in exhibitions, conferences and book fairs.

Correspondence by letters and emails with affiliated schools, institutions and govt. officials.

Prepare minutes of the meeting, draft of MOUs, and analytical reviews of other curricula.

Introduce new hires to their jobs, co-workers, responsibilities and workplace.

Build up team of volunteers and manage all elements of volunteering, engage and retain volunteers.

Handle the staff members’ grievances effectively and with minimum disruption to the program.

Keep good public relations with stakeholders to maintain a positive or favourable view about the organization, its leadership, and services.

Encourage a culture of excellence in staff members and volunteers through the collaborative relationship and motivation.

Reporting to Programs Director. In addition am looking all financial matter with director

Preparation of Annual budget.

Prepare and monitor Cash flow and bank position for day to day requirements.

Preparation of Final Accounts.

Monthly Payroll & Filing of Tax returns.

Booking of Receipt, payments and expenditure

PAK-QATAR FAMILY TAKAFUL LIMITED - Islamic Insurance Company (July 20, 2009 to July 13, 2010) Takaful Consultant (Consumer Sales-Family Takaful Plans) Responsibilities:

Act as an intermediary at branch between clients and company.

Gathering information from clients, assessing their takaful needs and risk profile.

Building and maintaining ongoing relationships with clients including scheduling and attending meetings and understanding the nature of clients’ businesses or lives.

Researching company’s policies and negotiating with underwriters to find the most suitable takaful plan for clients at the best price.

Advising clients on risk management, and helping to devise new ways to mitigate risks in a halal way

Building strong relationships with the clients visiting branch.

Keeping up with changes in the takaful market and in the clients' industries.

Reporting to Group Head Consumer Sales.

THE ROYAL BANK OF SCOTLAND LIMITED – Multinational Bank (June 1, 2007 to February 6, 2009) Portfolio & Settlement Officer (Consumer Asset Operations-Credit Cards) Responsibilities:

Make settlement payment to different acquirer bank against the daily credit cards’ local and international spending after thorough reconciliation.

Sending Pay Orders against credit cards to different branches via email and also to correspondence address via courier.

Transfer funds into customer’s personal accounts against credit cards.

All processing, redemption & reconciliation of Reward points which customers earned against their spending.

Reconciliation of write-off & recovery accounts of all credit cards’ customers.

Making payment to different merchants against services provided for credit cards customer.

Resolving customers’ queries on Complaint Management System within Turn Around Time (TAT).

Entertaining Customer requests on Request Management System within Turn Around Time (TAT).

Coordinate with different departments internally & with different banks and organizations via email.

Reporting to Head of Portfolio Accounting & Settlement. ASKARI BANK LIMITED- Local Bank (March 14, 2005 to May 26, 2007) Authorization Officer (Officer Grade-II) (Consumer Banking Services Group-Credit Cards) Responsibilities:

Performing the job responsibilities in a call center based on 24/7 environment.

Credit Cards activation.

Activation of Credit Cards for internet transactions.

Blocking of cards on request i.e. lost, stolen and suspend etc.

Processing of Referral approval, Balance Transfer and Cash approval.

Monitoring all real time transactions to reduce the fraudulent activities.

Enhancing customers’ credit limits on temporary basis.

Direct dealing with customers & merchants nationwide and worldwide to provide immediate solution of their problems.

Direct dealing with MasterCard International (MCI) regarding system / network related issues.

Reporting to Manager Authorization.

LIMTON GROUP OF COMPANIES-Attendance & Security Solutions Provider (March 10, 2004 to March 12, 2005) Sales Coordinator (Sales & Marketing-Sales & Accounts Officer) Responsibilities:

E-correspondence.

Coordination between sales team & clients.

Making Sales Report, Mailshots, Quotations, Reminders, Payment Reminders & Letters.

Generating Invoices & Purchase Orders.

Participation in Exhibitions & different Tenders.

Updating clientele.

Reporting to Manager Sales.

Final Accounts monthly/quarterly/annual Financial statements.

Sales tax Return including sales & purchase register and monthly statement and debit & credit notes.

Payroll including EOBI & SESSI statement accruals of liabilities & monthly adjustment.

Bank Reconciliations and adjustments.

Debtors & Creditors Reconciliations and tax adjustment.

Withholding tax and returns on monthly, quarterly and annual basis Regarding salaries, suppliers & other income Management reporting on monthly, quarterly and annual basis.

Stock Control and prepared invoices to the customers.

Maintained the register of Petty cash.

Checking Accounting practice and posting of voucher CONFERENCES, WORKSHOPS, SEMINARS AND OTHER ACHIEVEMENTS

Attended workshop on “Principles of Islamic Pedagogy” organized by Ustaaz & The Learning Circle in January-2019.

Attended conference on “Journey of the Hearts” organized by Azaan Institute (AI) in August-2017.

Attended workshop on “Concept & Storytelling” organized by Educational Resource Development Center

(ERDC) in March-2017.

Attended workshop on “eLearning for Schools in the Digital Age” organized by Teachers’ Resource Center

(TRC) in December-2013.

Attended workshop on “Designing Multiple Choice & Constructed Response Questions” organized by Teachers’ Resource Center (TRC) in October-2013.

Attended conference on “Rethinking Education” organized by Educational Resource Development Center

(ERDC) in April-2013.

Attended workshop on “Teaching of Quran with Activities” organized by Educational Resource Development Center (ERDC) in October-2012.

Awarded “Certificate of Achievement” as Officer of the Quarter Portfolio Accounting by The Royal Bank of Scotland Limited (RBS) in December-2008.

Joined as Officer Grade-III but promoted to “Officer Grade-II” by Askari Bank Limited (ABL) in April-2007.

Attended seminar on “Customer Support System” organized by Pakistan Institute of Management Science

& Technology (PIMSAT) in August-2005.

ICT SKILLS, LANGUAGES PROFICIENCY & MEMBERSHIPS

“Member” of Project Management Institute (PMI-USA) since November-2017 and PMI Karachi Pakistan Chapter (PMI-KPC) since August-2018.

“Associate Member” of Pakistan Institute of Management (PIM) since December-2016.

MS Windows, MS Office, CardPro, Vision+, IBM Lotus Notes, Email Communication & Internet Applications.

Completed Level-I of “Persian” with A+ Grade from Cultural Center of Islamic Republic of Iran (CCIRI) in December-2010.

Completed English Language Proficiency Certificate (IELTS) with 7.0 Band from Australian Education Office (AEO) in July-2010.

Completed Level-I of “French” with A+ Grade from Alliance Francaise de Karachi (AFK) in May-2009.

SOCIAL CONTRIBUTIONS

Worked as “Content Developer for K-12 students (Geography, History, Quranic Learning & Science) in the e-Learning Department” of Ilm-o-Amal Association (A Local NGO founded by Leading Professionals) from January 5, 2011 to January 30, 2016.

Contributed voluntarily in “Child Development Program” at SOS Children’s Villages of Pakistan, Karachi from January 10, 2011 to May 15, 2011.

PERSONAL PROFILE

Date of Birth November 18, 1982

Marital Status Married

C.N.I.C. # 42201-0296729-3

Domicile Karachi

REFERENCES

References available upon request.

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