M A R I A V I C T O R I A B. V I L L A J I N
Salmiya, Kuwait
add7ur@r.postjobfree.com
Instagram Account: @vfit.torian
Objectives:
To effectively apply my skills and knowledge for the job at hand; to learn and grow with the company. Personal Information:
Age : 32
Height : 5’2”
Date of Birth : July 8, 1987
Status : Married
Weight : 52 Kg.
Place of Birth : Manila
Skills and Interests:
Operations Management
People Management
Able to speak and write in English.
Good team player; and good in team motivation.
Can confidently communicate with customers and clients.
Proficient in understanding marketplace needs and strategies needed to drive sales.
Experienced in providing work direction on operation floors and in the back-office.
Customer Service Excellence
Proficient in: MS Word, MS Excel, MS Power Point, Adobe Photoshop
Training; Teambuilding; Supervision; Leadership
Exos Performance Specialist
Exos Dan Baker Advance Strength and Power
Exos Integrating Nutrition into Training
Fitness Coach / Personal Trainer
Group Trainer / Boot Camp, Tactical Fitness Training – Senior Instructor
Strength and Conditioning Program
Basic, Intermediate, and Advance Training
Weight Loss and Weight Gain Program
Functional Movement Training: Kettlebell, TRX, Vipr, Medball
High Intense Interval Training
Circuit Training / Synergy360 Group Training
Working Experience:
SUPERVISOR / COACH
ZIA WELLNESS AND GYM March 2019 - Present
Responsibilities:
Manage and support day-to-day operations of the gym.
Worked hand-in-hand with the owners in setting up the newly opened gym for both Women and Men’s Section, included but not limited to:
o Workflow, system to be implemented across gym members and staff o Gym membership contract
o Helped conceptualize what was needed for Zia’s Gym Management Software o Machines/equipment’s placement
o Developed and implemented the correct use of Physical Activity Readiness Questionnaire
(PAR-Q) for all coaches’ use for incoming gym members. o Interviewed and endorsed prospective applicants for final interview with the owner.
Close team/working relationship with Top Management
Supervise administrative functions and ensure all schedules, records and documents remain up-to- date and filed appropriately.
Regular training and development of strong team of to continue drive and improved result
Uphold the highest standards of gym cleanliness and staff conduct.
Ensure standards of quality training, customer service and safety.
Fitness Coach
Handles one-on-one sessions with female clients’: o Fitness assessment
o Design personalized program for each client
o Drive results
PERSONAL TRAINER / GYM ADMINISTRATOR
REFORM FITNESS CENTER KUWAIT January 2017 – February 2019 Responsibilities:
Fitness Coach
Handles one-on-one sessions with clients.
Design a personalized fitness program targeting specific conditions, concerns, and goals for all individual clients.
Gym Administrator. Serves guests & members by greeting, welcoming, & directing them appropriately. Answers to phone calls & inquiries. Maintains security by following procedures, monitoring and updating files and monitoring sheets. Updating and keeping gym documents daily. PERSONAL TRAINER / GROUP CLASS INSTRUCTOR
EDSA SHANGRI-LA HOTEL THE HEALTH CLUB June 2015 – 2016_Philippines Responsibilities:
Handles one-on-one personal training.
Boot Camp – Tactical Fitness Senior Instructor
Fitness Coach and Group Exercise Coach
Handles group exercises such as Circuit training, Synrgy360 Circuit Training, H.I.I.T, Boot Camp, and Speed Agility Quickness training.
Featured in MEGA magazine as Fitness Coach by their Executive Director
Was a Guest Coach for Under Amour - “WOMEN-OF-WILL, I WILL WHAT I WANT, H.I.I.T.-The- Court”, in partnership of Under Armour and Edsa Shangri-la Hotel, Manila. November 13 & 14, 2016 at Edsa Shangri-La Hotel Manila. WOMEN-OF-WILL I WILL WHAT I WANT is a campaign of Under Armour that is all about empowerment and also a celebration of a woman’s strength.
Conducts/facilitate Team Building activities and packages called “Squad Goals”, offered by the Health Club for clients.
Facilitates Weekend City Resort activity for kids offered by the Health Club to all the kids of our checked-in hotel guests. We give them fun and learning experience thru several activities that fosters gaining new friends; love for nature and the environment; being healthy; and being creative by using recycled materials. Also making sure that the safety of the kids during said activities. ADVANCE PERSONAL TRAINER August 14, 2013 to December 2014 FITNESS FIRST PHILIPPINES, INC.
Robinsons Manila Club
Responsibilities:
Present a professional appearance and attitude at all times, and maintains an excellent standard of customer service.
Design personalized fitness program targeting specific conditions, concerns, and goals for all individual clients.
Efficiently promote and sell Fitness First’s personal training program to members.
Assess and educate new members on their fitness level. FREELANCE FITNESS INSTRUCTOR / GROUP CLASS INSTRUCTOR, 2010-2016 Responsibilities:
Meet and retain clients.
Ensure the safety of clients.
Carrying out fitness consultation, assessment and induction with new clients.
Handles one-on-one sessions with clients.
Design and implement personalized exercise programs for every client.
Handle the progression and transition of all the clients into new, more effective exercises. STORE MANAGER, October 25, 2012 – April 15, 2013
ADIDAS Two Parkade, Bonifacio Global City Philippines Adidas Philippines, Inc.
Responsible and accountable for the total performance of daily management of the store and its entire operations at the highest efficiency level:
Operated as Store Manager for Adidas, BGC Model Store
Stocks Management.
Handled cash sales, petty cash and vault of the store.
Hired, trained and coordinated a group of sales team to meet the need for new staff at the newly set up Adidas Store.
Trained staff how to provide exceptional customer service to high end customers, regularly including direct SMS, phone contact, and relationship building to gain regular customers and good referrals.
Trained new hired staff, SRAs, Asst. Store Managers for other branches.
Developed entry-level associates to leadership positions.
Assist customers in all aspects of store services including handling complaints and inquiries.
Hands on experience in ensuring proper merchandise and marketing peripherals presentation.
Prepare daily, weekly and monthly sales report and analysis.
Prepare team’s weekly schedule/roster.
Managed the sales team of 8 people; monitored and regularly assessed their work practices amongst the team, their performance and productivity relating to sales, targets, and product knowledge and customer service.
Achievements:
Successfully Set-up and Launched new Concept Store of Adidas at Two Parkade, Bonifacio Global City last January 10, 2013.
Introduced the use of hourly tracking of KPIs (Key Performance Indicators) for newly opened stores essential to trace and monitor trending hours of traffic and sales for the stores.
Hired, trained, developed and promoted 6 entry level associates to be Cashiers; and eventually one of them I trained to be promoted as Head Cashier.
Assessed, trained and developed 1 cashier, 1 head cashier and 1 visual merchandiser, and promoted them to be Senior Retail Assistants/Supervisory level. SALES EXECUTIVE SUPERVISOR, April – October 2011
GAP Bonifacio Highstreet, Fort Bonifacio Global City Casual Clothing Specialists, Inc. – Philippines
Responsibilities:
Acted as the main Store Head for the Flagship store of Gap of over 600 sqm at High Street, and managed 31 staff.
Meeting sales objective. Analyzes on a regular basis factors affecting sales performance.
Supervised selling operations of the store and sees to it that all customers are satisfied and well- attended.
Attends to all types of customer complaints and inquiries.
Ensures that the over-all Visual Merchandising guideline is consistently implemented in the store.
Ensures discipline among all staff thru orientation of new store personnel and guards on job duties and responsibilities, specific company policies and procedures; implementation of proper grooming and proper uniform guidelines; adherence to store policies at all times.
Motivates sales staff thru everyday rally in achieving goals.
Identifies coaching needs of each staff by reviewing their individual productivity and performance.
Handles training of store personnel on, but not limited to, excellent customer service and product knowledge, and does follow through.
Achievements:
Increased sales in the following months by motivating staff and working with the store Visual Merchandising Leads in the weekly refresh of the store: 3% increase in June-2011; 5% increase in July-2011; 6% increase in September-2011, versus last year’s (2010) sales of the same period. Education: BACHELOR DEGREE OF SCIENCE IN COMPUTER SCIENCE AND INFORMATION SYSTEM
UNIVERSITY GRADUATE: Centro Escolar University 2004-2008 Mendiola, Manila, Philippines
BS-Computer Science and
Information System
Seminars/Workshops Attended:
June 11-12, 2015 : Boot Camp Fitness Instructor Course and Mentoring Program SGT. Ken Weichert, Tactical Director Start Fitness
February 2014 : Balance and Mobilizers Fitness First
February 2014 : Self Myofascial Release Fitness First
June 2014 : Freestyle Group Training Fitness First
October 2013 : Battle Ropes Fitness First
December 2013 : Medicine Ball Fitness First
February 27, 2013 : Managing & Leading the Retail Store Optn. (Gateway Suites) Philippine Retailers Association
October 10, 2011 : : Visual Merchandising Workshop With Gap Inc.’s VM Principal, Mr. Patephant Guu (Gap BHS)
September 5, 2011 : Leading and Inspiring Team Workshop (CCSI, Midland Bldg.)
June 17, 2011 : Visual Merchandising Training (Gap BHS)
June 6, 2011 : Session 2 of Leader on Duty,
And Coaching Workshop (Gap Megamall)
June 1, 2011 : Customer Satisfaction and Loyalty Seminar by Ned Roberto, Ph.D. (SSI, Urban Bldg.)
May 31, 2011 : Leader on Duty, & Coaching Workshop (CCSI, Midland Bldg.)
April 25, 2011 : REAL Service Training (CCSI, Midland Bldg.) Certification:
EXOS Certified Performance Specialist
EXOS Dan Baker Advance Strength And Power
EXOS Integrating Nutrition into Training
Certified senior instructor as Boot Camp instructor (START Fitness Prog)
Certified Suspension Training
Certified Kettlebell Freestyle Movement
Certified VIPR Freestyle Movement
Certified Bands and Cables
Certified Dumbbell Training Program
Certified Games and Drills Exercise
Certified Program Design Training
AHA - Basic Life Support CPR – Dasman Institute