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Customer Service Mental Health

Location:
Chicago, IL, 60655
Posted:
June 30, 2020

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Resume:

CARA CROWLEY

**** ***** ******, **** ******, IL *0406 · 708-***-****

add7p9@r.postjobfree.com ·

I

I am seeking a position with an established and respected company that will enable me to represent my employers professionally and to provide the highest level of customer service, work, and dependability to its customers.

EXPERIENCE

JUNE 8, 2019- PRESENT

CIRCULATION DESK ATTENDANT, Saint Xavier University

Assist with checking in/out library materials to patrons.

Answer telephone calls and provide routine information.

Charge and collect overdue fines.

DECEMBER 21, 2018 – APRIL 15, 2019

RECEPTIONIST, H & R Block

Responsibilities included client scheduling, answering phone calls, handling confidential client information, and front desk duties. This was a multi-task environment which included payment processing, and entering client data into the systems using H&R Block’s computer programs along with the other duties referenced above.

SEPTEMBER 11, 2017- PRESENT

LIBRARY PAGE, BLUE ISLAND PUBLIC LIBRARY

Sort/shelve library items in alphabetical/numerical order according to the Dewey classification system.

Assist other staff with library programs and displays.

Retrieve materials to fulfill requests/holds.

Direct patrons to library resources.

Operate a variety of standard office and library machines.

EDUCATION

AUGUST 2010- DECEMBER 2015

BACHELOR OF ARTS IN PSYCHOLOGY, saint xavier university

Coursework included DBT Skills Training, Social Statistics and Quantitative Research Methods, and Behavioral Science.

SEPTEMBER 2019- NOVEMBER 2019

H&R BLOCK INCOME TAX COURSE

Coursework demonstrates how to accurately file clients’ taxes and to follow

SKILLS

Fluent in English and Basic Knowledge of Spanish.

Detail-oriented.

Knowledge of Consumer Behavior

Copier, Fax, and Scanner Operation

Computer Literacy

ACTIVITIES

SXU PSYCHOLOGY ASSOCIATION (2012-2015) – I partnered with Saint Xavier University’s Counseling Services to coordinate mental health screenings for students, including Anxiety and Depression Screening Events.

OPEN HANDS MINISTRIES (2016-2018) – I partnered with Blue Island residents to gather rescued food items and serve them to food-insecure families, and participated in fundraising events to further advance Open Hands Ministries.



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