PRABHAKAR PANNEER SELVAM

(Singapore Citizen)

Mobile: +65 – 9169 5874

Email: add7my@r.postjobfree.com

Profile Summary:

High-performance executive over 15+ years of extensive experience in information technology and client interaction management.

Extensive hands-on rich experience in System analysis, Design, Development, Testing, Maintenance, Project Management, Production Support, Enhancements, Evaluations, Legacy Conversions, and Implementation in several business applications areas including Banking, Investments, Insurance, Financing, Accounting, Inventory Control & Management and Manufacturing Industry.

Dedicated, self-motivated achiever who is committed to success and adept at juggling multiple tasks in a high-pressured environment

Excellent problem solving, influencing, negotiation skills and good interpersonal relationship skills

Excellent knowledge in Software Delivery Life Cycle (SDLC)

Domain knowledge in Insurance / Banking / Transportation

Core Competencies

Project Management & Development Project Delivery System Integration

Production Support

Professional Summary:

Senior Consultant (CAPGEMINI, Singapore) May 2020 - Present

Lead IT Consultant (Central Provident Fund Board, Govt of Singapore) Mar 2017 – May 2020

Senior Professional Application Consultant (DXC, Singapore) May 2013 – Feb 2017

Development Manager /BAU Lead (Citibank, Singapore) July 2005 – Apr 2013

System Analyst (Central Provident Fund Board, Govt of Singapore) May 2003 – Jun 2005

Business Associate (Infosys Technologies Limited, Chennai, India) Jun 2002 – May 2003

Software Engineer (Advanced Computer team Inc., Dallas, USA) Feb 2001 – May 2002

Business Associate (Infosys Technologies Limited, Chennai, India) Jul 2000 – Jan 2001

Technical Skills:

Mainframe MVS/TSO, JCL, CICS, VSAM, DB2, COBOL, Easytrieve, SORT/ICETOOL, CHANGE, MAN, FILE-AID, ENDEVOR, PANVALET, EXPEDITOR, MQ Series, SAS, QMF

S2i, IDEAL, DATACOM Visual Cobol, MobeXterm, Gitlab, DBeaver,

Midrange : SMART/400 / LIFEASIA, AS/400, DB2, COBOL/400

Database Tools : MS-SQL, MS - Access,

Programming Languages : C, C++,

Tandem : Cobol 85, guardian, NSSQL, TACL, INSPECT

Operating systems : Windows 95/98/NT/2000/XP, Unix, MS-DOS

GUI : Visual basic 6.0, Developer 2000(Forms 4.5 & reports 2.5), Crystal reports

RDBMS : Oracle 7x/8.0,SQL Server 7.0

Others : EASYTRIEVE PLUS, DBC, Centura

Educational Qualifications:

Bachelor Degree in Electronics & communication Engineering, University of Madras, India

Professional Experience

CAPGEMINI, Singapore May 2020 – Present

Client: AZQORE (Credit Agricole)

Capgemini is an internationally-known consulting and technology services firm.

With its technological and operational profile, its international dimension and its close ties with the banking industry, Capgemini provides our teams with the support they need.

It has a strong presence in finance, which is its main sector of activity. Private banking is one of its specialties, with 5,000 dedicated staff and a number of renowned publications, including the World Wealth Reports and the Asia Pacific Wealth Reports.

With the unique solution built around a shared platform - S2i - Azqore enhances operational efficiency for private banks and wealth managers while ensuring full transaction compliance. Clients can choose to entrust their back office processes to our experts through our business process outsourcing (BPO) offering, or have their own teams use our integrated banking platform in SaaS mode.

Azqore is a robust company that benefits from the Crédit Agricole group’s banking and financial strengths and the support of Capgemini, a leading consulting and technological services firm, through a technology partnership.

Senior Consultant

Job Responsibilities:

Interact with the offshore tam in Switzerland to gather and analyze business requirements

Estimation, Costing & planning

Application design / Development / Review

Involve in the requirement analysis phase to ensure feasibility of functional specifications

Deploy the changes to next environments and ensure quality testing

Implementation of the changes according so the scheduled release and also hotfix production issues

Work in S2i platform to support private banks

Central Provident Fund Board, Govt of Singapore Mar 2017 – May 2020

CPF Board is a Govt of Singapore financial organization. The Central Provident Fund (CPF) is a comprehensive social security savings plan which has provided many working Singaporeans with a sense of security and confidence in their old age. The overall scope and benefits of the CPF encompass Retirement, Healthcare, Home Ownership, Family Protection & Asset Enhancement

Lead IT Consultant (LITC)

Job Responsibilities:

Project Management

Estimation, Costing & planning

Application design / Development / Review

Gather and analyze business requirements

Involve in the requirement analysis phase to ensure feasibility of functional specifications

Build and manage project schedules, quality and risk management plans

Oversee the implementation of project on daily basis to ensure on time and quality are met

Actively contribute to architectural decisions and ensure software meets business requirements

Perform code reviews and ensure best practices are followed

Provide timely resolution of incidents and mitigation of potential risks

Coordinate communications activities and provide timely project progress updates to stakeholders

DXC Technology (Formally CSC, Singapore) May 2013 – Feb 2017

Computer Sciences Corporation (CSC) is an American multinational corporation that provides information technology (IT) services and professional services.[2] Headquartered in Falls Church, Virginia, USA.

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Senior Professional Application Consultant

Supporting Insurance Companies for Asian Countries in Products like LIFE/ASIA, GROUP/ASIA and INTEGRAL using SMART/400

Job Responsibilities:

Interact with clients and gather Business Requirements

Design Technical Specifications

Prepare Project Plan

Development activities

Code Review

Prepare test Plan and test cases

Testing review

Deliver to Client for UAT testing

UAT Support

Implementation & Production Support

Handled clients like AIA (Singapore/Malaysia/Srilanka), Prudential (Thailand)

Citibank, Singapore Jul 2005 – Apr 2013

Citi is today’s pre-eminent financial services company, with some 200 million-customer accounts in more than 100 countries.

Other major brand names in Citi's diverse portfolio include Citi Cards, CitiFinancial, CitiMortgage, Citi Insurance, Primerica, Diners Club, Citi Private Bank, and Citi Capital.

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BAU Lead/Development Manager

Have handled multiple Enhancement & New projects for INSURANCE Product Application (IPP).

IPP process all handoff files (POLICY/BILLING) from the Underwriters for Policy/Billing processing.

Feedback files are sent back to Underwriters for Policy/Billing Status.

Job Responsibilities:

Developing the project plan and managing project team, risk, schedule, budget & conflicts

Estimation / Resource Allocation / Effort Tracking

Prepare FRTD (Function requirement Technical Document)

System Design / Database design / Batch flow Design

Online screen Design / Reports Design / File Specifications

Technical guidance for the Development Activities

Code Review / SIT / UAT Support

Rapidly identify and address Scope creep

Review Cutover Checklist / System impact Analysis

Review Inventory Document for Cutover cross verification

Verification of PRE / POST Implementation Activities

Assist Business for Sanity Check

Organize & Arrange Allocation for Batch Monitoring

Review Batch execution results

Fine Tuning for Performance issues.

Actively involved in Major/Minor release implementation activities.

Representing the department on cross-functional teams

Conduct operation support & maintenance to the system

24/7 Production support

Assist in Cutover Activities

Attend to Problem tickets & provide resolution to meet SLA (Service Level Agreement)

Ticket Tracking & advise team to prioritize the items

Analyze the problem Tickets and validate

If the Perm fix identified as Enhancement, Advise Business to raise Enhancement request

Prepare Tickets statistics for the management review

Share ideas & tips to development team to foresee problem contributing issues

Fine tuning for Performance issues

Assist Business to answer queries & Provide necessary BAU Info

Data Patch Activities for user request to correct incorrect prod data.

Notable Achievements:

Nominated multiple times for STAR AWARD for successful Implementation of major Projects

Appreciated for MIPS reductions via Performance tuning

CPF Board, Singapore (Contract) May 2003 – Jun 2005

CPF Board is a Govt of Singapore financial organization. The Central Provident Fund (CPF) is a comprehensive social security savings plan which has provided many working Singaporeans with a sense of security and confidence in their old age. The overall scope and benefits of the CPF encompass Retirement, Healthcare, Home Ownership, Family Protection & Asset Enhancement

System Analyst & System Support Officer

Job Responsibilities:

Responsible for application testing, support and maintenance.

Estimation / Action plan / Impact Analysis

Operating schedule design/ Design system run chart

Recovery procedures / File specifications

Design & Description of reports

Spec design / Coding / code Review

Unit testing /Unit Test Review

SIT & UAT Support

Implementation & Post implementation check

Handle all the issues related to the assigned system.

Answer user queries

Provide 24/7 system production support

Participate in Annual Contingency testing.

Infosys Technologies ltd, Chennai, India Jun 2002 – May 2003

Business Associate(Technical Leader)

JCPenny wanted to implement a centralized purchase order management (POM) system for retail. This system will provide an integrated approach of purchasing merchandise and communicating with suppliers. The highlights of POM system is to manage total unit/dollar commitment from initial purchase reserve approval thru closed/Cancelled purchase order and feed OTB controls, generate approved purchased quantities, Location and receipt dates instructions & communicate to the suppliers, Track and manage financial dollar, unit, location and receipt changes sent to & from the supplier. This system provides ability to view order by sales & time, ability to efficiently change or cancel PO’s & communicate changes to supplier electronically (EDI).

Job Responsibilities:

Code review & quality analysis

Review Unit test plan & test record

Conduct System integration testing

Deliver the source code to the onsite team.

Conduct discussion with client representative & onsite team to gather requirement & clarify doubts

Low/High level project design

Coding, Unit testing, preparing Unit/System test record.

Prepare & update technical detail design document

Create standards and guidelines for coding.

Take charge of the project in the absence of the project Manager.

ACT Inc., Plano, USA Feb 2001 – May 2002

Senior Software Engineer

The system is designed to manage the payroll information and the employees Activities. The main modules are the Resume Entry, Employee Data collection, Payroll generation, Appraisal, Client Information & Feedbacks, Evaluation, Scheduled reports, Online submission.

Job Responsibilities:

Actively involved in database design in Oracle 8.0

Screen Designing

Designing & developing Active X User controls & DLL Components

Creating and testing documentation reports using Crystal reports.

Coded Stored Procedures and Triggers

Actively involved in Code Review & Quality analysis

Infosys Technologies ltd, Chennai, India July 2000 – Jan 2001

Project Leader

The main activity involved in MCS is transportation scheduling, plan and forecast volumes, dynamically monitor progress of shipments, reports and alerts to customer service and marketing personnel. Onsite activities are screen prototyping using VB6.0 and detailed design support offshore activities are build and package level integration test. Since this was a versioning project, actively involved in code review and code enhancements, redesigning the ActiveX User controls, Active X DLL’s. I have coded Stored Procedures, Cobol Programs in IBM Mainframe Environment using Camellion Tool to interface Windows NT with IBM Mainframe. The Module assigned to me is the Customer service request entry that has 16 SS TABS and the code runs to 65,000 lines of code..

Job Responsibilities:

Designed new ActiveX User controls and modified the existing too

Interact with client & onsite Analysts for quality Testing and system requirement

Creating and testing documentation reports using Crystal reports.

Coded Stored Procedures

Actively involved in Code Review & CMM level Assessment

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