Admitting Representative/Medical Assistant

REBECCA PEREZ-ESPINOZA

**** ********* *** *********, ** 95023 · 831-***-****

add7mq@r.postjobfree.com

I am an experienced Admitting Representative with over 13 years of experience. I have strong communication skills. I am seeking a position in any area of the medical field that I can give exceptional customer service, positive attitude and deliver great strong skills in getting the job done.

EXPERIENCE

OCTOBER 2006 – PRESENT

ADMITTING REPRESENTATIVE, hazel hawkins hospital hollister, ca 95023

Provide premier patient service efficiently coordinating admission processing and release paperwork for more than 45 patients daily in Outpatient Services Department.

Processed patient paperwork for outpatient procedures and testing in ED as needed.

Coordinated switchboard answered and transferred calls relayed messages.

Distributed information to other departments as requested.

Explained hospital policies and procedures to patients.

Patient interview to gather demographics such as insurance, patient information, guarantor information, emergency contacts and lastly consent for financial, services rendered and HIPPA

Verification of benefits on all Insurances, collecting copays and deductibles as appropriate in a polite and nicely manner.

Obtain authorization if needed on services being rendered.

Cash handling, deposits

Updating frequently patients’ demographics. Identify patient for safety of patients and HIPPA Policy

EDUCATION

MAY 2003 MEDIDICAL ASSISTANT, gavilan college

JUNE 1992

HIGH SCHOOL DIPLOMA, san andreas high school

SKILLS

Customer Service

Bilingual

Customer Satisfaction

Team Player

Computer Skills

Multitasking Skill

Data Entry

Insurance Knowledge

REFRENCES UPON REQUEST

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