Project Test

Murali Swamidass

Email: ***************@*****.*** cell: +1-224-***-****

Experience Summary:

** ***** ** ********** ** quality assurance in various domain.

Experience in oversee IT project planning, effort full resource estimates, delivery, test and release management and deployment to production, support to ensure business requirements are deployed

Strong knowledge of Software Development Life Cycle (SDLC)

Strong experience in Software Testing Life Cycle (STLC): Test Planning, Estimation, Test Case Design, Test environment setup, Test Automation execution, Test Execution and Reporting.

Worked as a agile Scrum master

Worked on Functional Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing (UAT), Database Testing, Unit Testing.

Proficient in validating different airline applications like Inventory (OZONE & ALTEA), Reservation, Check-in(Fast Air, KIOSK, Mobile, Web, Fast Res & ALTEA), Baggage(Fast Air, ALTEA & BRS system), Flight departure (BRS system, EDIFACT messages) and DCS support.

Strong experience on project Management Tools and defect reporting tools like Quality Center, ALM, TFS (Team Foundation Server)

Strong Experience tracking the team, handling the status reports and client calls.

Work closely with customers and clients to access individual needs and support effectively.

Quick learner with the ability to learn new technologies.

Good knowledge on Financial products(Insurance), trained on NBA(New Business Accelerator) & AWD( Auto Work Distribution process).

Good knowledge in Mobile Application Testing

Received Certificate of excellence by client (United Airlines).

Received Certificate of appreciation for highest score on Airline domain award from Applabs.

Received R&R from CSC (Micros Project & UAL)

Worked on backend Data Validation using SQL Quires and automated the validation.

Sound knowledge on JUnit, TestNG framework for Unit and Functional testing, Maven and Gradle for Project building.

Experience identifying the gaps in process and suggesting the business with right tools and solutions.

Technical Skills:

Automation Tools

Selenium, Quick Test Pro, Accel Q

Test Management /Bug Tools

Quality Center, ALM, JIRA, Test Director & TFS

RDBMS

Oracle 8.x/9i, SQL Server, MySQL, MongoDB, Redis

Operating Systems

Windows 10, Windows Server 2008, Ubuntu, RedHat

Client: Chevron, Houston, Texas Role: Test Lead

Project: S360, Chevron Feb 2020- Till date

Project Summary:

Supplier360 is a software application that is used by chevron’s suppliers to submit the invoices. Chevron’s registered suppliers will perform various operations at chevron’s drilling sites on day to day basis. By doing so, suppliers must submit invoices to chevron for the work that they have performed. This application helps suppliers to submit the digital invoices and get it approved by chevron authorized approvers.

Roles and Responsibilities:

As a Sr QA:

Responsible to closely work with the QA Team and train them for quality assurance tasks and providing guidance to perform QA activities to achieve goal of good quality product

Review and approve the testing approach proposed by team members.

Mentoring and working with team to have a deep understanding of the application technical domain, communicate parameters of the test and desired outputs.

Responsible for creation and execution of test scenarios and test cases, participating in the functional meetings with members of project management team as well as development team.

Communicated bugs status well to across all engineering teams

Worked with developers to resolve defects and issues.

Participated in technical team meetings, from the beginning of the project through the entire lifecycle.

Prepare Defect Report, weekly status Report, and Bug Tracking.

Identification, Allocation & effective Utilization of resources within team according to the project needs.

Was instrumental in imparting various project and technical related trainings to team members and new joiners based on the project’s needs.

Leading, managing & monitoring the entire quality activity from requirements review to till user acceptance test.

Responsible for preparing reports like Daily Status and Weekly Status.

Mentoring the new team members, identifying their training needs and accommodating them into work in a quick turnaround time are part of the role.

Involved in tracking the projects progress at regular intervals and resolving day to day project & operational issues.

Updating the management with the comprehensive status reports during the management reviews & tracking meetings on a periodic basis.

Presenter and participant in knowledge sharing sessions with different teams.

Estimation & Planning of the Testing Efforts.

Responsible for deriving a test approach (includes test planning and designing)

Involved in reviewing of Test Design.

Involved in defining the testing scope, testing strategy, identifying roles and responsibilities with Test Design and Execution

Client: Change Healthcare, Utah Role: Test Lead

Project: Change Healthcare Oct 2019- Feb 2020(Onshore)

Project Summary:

Change Healthcare is a healthcare technology provider of revenue cycle management, payment management and health information exchange (HIE) solutions. Focused on value-based healthcare systems, the company creates products for payers, providers and patients. Issues that can be addressed with Change Healthcare services are increased patient personal information access, claims management, payment accuracy, customer engagement, network management and the ability to make choices based on quality, cost and convenience. All products are interoperable and AI-driven, spanning across all clinical market segments.

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Roles and Responsibilities:

As a QA Lead:

Promoting QA Best practices in collaboration with software development leadership.

Creating testing standards and ensure the testing team follows established standards.

Managed manual, automation and performence Quality Assurance activities.

Responsible to closely work with the QA Team and train them for quality assurance tasks and providing guidance to perform QA activities to achieve goal of good quality product

Review and approve the testing approach proposed by team members.

Mentoring and working with team to have a deep understanding of the application technical domain, communicate parameters of the test and desired outputs.

Responsible for creation and execution of test scenarios and test cases, participating in the functional meetings with members of project management team as well as development team.

Communicated bugs status well to across all engineering teams

Worked with developers to resolve defects and issues.

Participated in technical team meetings, from the beginning of the project through the entire lifecycle.

Prepare Defect Report, weekly status Report, and Bug Tracking.

Identification, Allocation & effective Utilization of resources within team according to the project needs.

Was instrumental in imparting various project and technical related trainings to team members and new joiners based on the project’s needs.

Leading, managing & monitoring the entire quality activity from requirements review to till user acceptance test.

Responsible for preparing reports like Daily Status and Weekly Status.

Mentoring the new team members, identifying their training needs and accommodating them into work in a quick turnaround time are part of the role.

Involved in tracking the projects progress at regular intervals and resolving day to day project & operational issues.

Updating the management with the comprehensive status reports during the management reviews & tracking meetings on a periodic basis.

Presenter and participant in knowledge sharing sessions with different teams.

Estimation & Planning of the Testing Efforts.

Responsible for deriving a test approach (includes test planning and designing)

Involved in reviewing of Test Design.

Involved in defining the testing scope, testing strategy, identifying roles and responsibilities with Test Design and Execution

Environment: ITS, Oracle & JIRA

Client: United Airlines- Houston, TX Role: Test Lead

Project: ETA, Apollo, APS June 2017- till date(Onshore)

Jan 2014- Jun 2017 (Offshore)

Project Summary:

Electronic Time and Attendance system gives a proven solution to schedule and track hours worked and paid time off.

United Continental Holdings will be integrating the UA and CO PSS (Passenger Service System) into a single UA PSS. The single UA PSS will reside on the existing SHARES platform used by CO (Continental) but using the UA (United) airline code.

Mainframe system which hosts the flight schedules, inventory, reservations, fares, ticketing records, sales transactions and customer profiles etc. Apollo reservation system is back-end application for united airlines and allows it to book a reservation of flight segments for passenger traveling on various sectors. Apollo interacts with various other systems like HAL (Mileage plus system), EDW (Enterprise data warehouse), General services. The information from reservation record is transmitted to other systems either after a purchase is made by passenger or when the aircraft takes-off from the boarding point. Apollo becomes the centralized system for all different applications of United Airline like FastAir, FastRes, Kiosk and United.com which sends and receives the data from Apollo reservation system and store the record of every passenger in their mainframe database.

Roles and Responsibilities:

As a QA Lead:

Promoting QA Best practices in collaboration with software development leadership.

Creating testing standards and ensure the testing team follows established standards.

Managed manual, automation and performence Quality Assurance activities.

Responsible to closely work with the QA Team and train them for quality assurance tasks and providing guidance to perform QA activities to achieve goal of good quality product

Review and approve the testing approach proposed by team members.

Mentoring and working with team to have a deep understanding of the application technical domain, communicate parameters of the test and desired outputs.

Responsible for creation and execution of test scenarios and test cases, participating in the functional meetings with members of project management team as well as development team.

Communicated bugs status well to across all engineering teams

Worked with developers to resolve defects and issues.

Participated in technical team meetings, from the beginning of the project through the entire lifecycle.

Prepare Defect Report, weekly status Report, and Bug Tracking.

Identification, Allocation & effective Utilization of resources within team according to the project needs.

Was instrumental in imparting various project and technical related trainings to team members and new joiners based on the project’s needs.

Leading, managing & monitoring the entire quality activity from requirements review to till user acceptance test.

Responsible for preparing reports like Daily Status and Weekly Status.

Mentoring the new team members, identifying their training needs and accommodating them into work in a quick turnaround time are part of the role.

Involved in tracking the projects progress at regular intervals and resolving day to day project & operational issues.

Updating the management with the comprehensive status reports during the management reviews & tracking meetings on a periodic basis.

Presenter and participant in knowledge sharing sessions with different teams.

Estimation & Planning of the Testing Efforts.

Responsible for deriving a test approach (includes test planning and designing)

Involved in reviewing of Test Design.

Involved in defining the testing scope, testing strategy, identifying roles and responsibilities with Test Design and Execution

Environment: ALM, Attachmate INFOConnect, FastAir, FastRes, DB2, DenVM. TFS and

Quality Center

Client: MICROS Systems, Inc, NJ,USA Work Location : Hyderabad, India

Project: MICROS Jan 2013- Jan 2014

Project Summary:

MICROS Systems develops point of sale software, and enterprise information system software for the retail and hospitality industries. MICROS Systems' software and hardware is used in the restaurant industry and primarily includes touch screen computers for the serving staff to place orders, which are then sent to kitchen and bar printers for preparation. The back-office and enterprise software allow different types of reports, such as total sales and total menu items sold, to be produced. different types of reports, such as total sales and total menu items sold, to be produced.

Roles and Responsibilities:

Leading, managing & monitoring the entire quality activity from requirements review to till user acceptance test.

Responsible for preparing reports like Daily Status and Weekly Status.

Mentoring the new team members, identifying their training needs and accommodating them into work in a quick turnaround time are part of the role.

Involved in tracking the projects progress at regular intervals and resolving day to day project & operational issues.

Updating the management with the comprehensive status reports during the management reviews & tracking meetings on a periodic basis.

Carried out Ad-hoc, End-to-End and Compatibility testing.

Involved in Test case Peer reviews.

Reporting Defects to the Bug Tracking Tool like JIRA.

Involved in External (Client calls) meetings, Daily Status Calls with Client and Internal meetings.

Environment: .Net, SQL Server 2008.

Client: Qatar Airways- Doha, Qatar Role: Sr QA Analyst

Project: Altéa DCS June 2012- Dec 2012

Project Summary:

Migration to Amadeus Altéa DCS - Impacting systems Testing

Qatar Airways is migrating from its legacy DCS Amadeus RTB to Amadeus Altéa. While migration, Integration testing need to be performed for all interface applications and channel to which the DCS is interfaced to ensure the readiness of the application suite. Testing all Altéa DCS interface systems (Cargo, Airport systems, ACARS, Catering and Aircraft Scheduling) to accept and process standard IATA messages. Testing involves conducting the FAT, UAT and BPT for all interface applications. Verification includes checking business flow to all interface applications from DCS, Verification of standard IATA message formats and testing various channels used for sending airline message like SITA, TTY direct and MQ.

Roles and Responsibilities:

Estimation & Planning of the Testing Efforts.

Responsible for deriving a test approach (includes test planning and designing)

Involved in reviewing of Test Design.

Involved in defining the testing scope, testing strategy, identifying roles and responsibilities with Test Design and Execution.

Projecting the Test Execution & Defect Metrics with analysis as part of testing exit activity.

Documenting & sharing of Best Practices & Key Learning’s within teams.

Involved in preparation of test scenarios, test cases and test data.

Identifying defects and posting into SharePoint

Guiding and helping the team members in executing the TCs and finish the assigned work by deadline.

Involved in UAT testing

Environment/Tools/Applications: Windows XP, (Main Frames application) Amadeus Reservation system, Altea DCS system, BRS(Baggage scanning) Application Lifecycle Management (SharePoint)

Project Name

United Airlines – Apollo

Start Date

Mar 2010

Client

United Airlines

End Date

May 2011

Project Location

Hyderabad, India

Team Size handled (If applicable)

Project Description:

Mainframe system which hosts the flight schedules, inventory, reservations, fares, ticketing records, sales transactions and customer profiles etc. Apollo reservation system is back-end application for united airlines and allows it to book a reservation of flight segments for passenger traveling on various sectors. Apollo interacts with various other systems like HAL (Mileage plus system), EDW (Enterprise data warehouse), General services. The information from reservation record is transmitted to other systems either after a purchase is made by passenger or when the aircraft takes-off from the boarding point. Apollo becomes the centralized system for all different applications of United Airline like FastAir, FastRes, Kiosk and United.com which sends and receives the data from Apollo reservation system and store the record of every passenger in their mainframe database.

Estimation & Planning of the Testing Efforts.

Responsible for deriving a test approach (includes test planning and designing)

Involved in reviewing of Test Design.

Involved in defining the testing scope, testing strategy, identifying roles and responsibilities with Test Design and Execution.

Projecting the Test Execution & Defect Metrics with analysis as part of testing exit activity.

Documenting & sharing of Best Practices & Key Learning’s within teams.

Building test data on Apollo GDS and preparing the data creation understanding document on how to create data to test the particular functionality.

Involved in preparation of test scenarios, test cases and test data.

Identifying defects and posting into QC.

Guiding and helping the team members in executing the TCs and finish the assigned work by deadline

Client: CAPITA(CES),UK Role: QA Analyst

Work Location : Mumbai, India

Project: Children Education System (CES) Apr 2009 Feb 2010

Project Summary:

UK government project which is targeting the 21000 schools in UK primary and secondary schools. In this 22 modules are there .CORE is the basic module which always talks about student details and again will be Supplies to each and every Module. Teacher view is a sub module in core which facilitates to the Class teachers to concentrates about the students in main verticals. Every student's behavior, Attendance, Achievements will be tracked in Key Indicator Area. The application makes easy the work of

Administration staff and teaching staff.

Roles and Responsibilities:

Acted Analyzing user requirements and specifications.

Preparing Test Cases for functional, Integration & System testing.

Performed black box testing, regression testing.

Reporting bugs into test management tool Quality Center.

Interacted with developers and discussed technical problems, reported bugs and supported development team.

Environment: ALM, TFS, UFT, Selenium Web driver, Java, TestNG, Eclipse, Jenkins and Sauce Lab.

Client: BT-NHS, UK Role: QA Analyst

Work Location : Mumbai, India

Project: SPINE Dec 2005 -Apr 2009

Project Summary:

The Spine is a national central database which has revolutionized the way patient care is delivered by the NHS. Developed to lie at the very heart of the NHS National Programmed for IT, the Spine stores electronic medical records for England’s 50 million plus patients. It is a central service broker and clinical repository, which is made up of complex subsystems to carry network traffic through securely and efficiently for the NHS systems

Roles and Responsibilities:

Requirement reviews & analysis for all the new requirements.

Prepare Test plan and Test strategy

Preparing Test Cases for Functional, Integration & System testing.

Involved in Functional, Sanity and Regression testing.

Preparation of test scripts.

Executing the test cases.

Effective co-ordination with support teams like Development.

Reporting bugs into test management tool Quality Center and Test Director.

Environment: ALM, UFT, VBScript Selenium Webdriver, Java, TestNG, Git, Bitbucket, Jenkins, Cucumber.

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