BALA KUMAR

EMAIL: B ALANMKUMAR@GMAIL.C OM PH: ***- 932-****-**** CATHEDRAL LN, HALIFAX, NS B3H 4L4 SKILLS

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uaaggeess:: PL/SQL, Java, Java

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: Oracle 10g/11i, DB2, MS Access, SQL

Server 6.5, Mongodb and MS SQL.

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TeamCity, Adobe, Guidewire

PROFESSIONAL SUMMARY

Information Technology Professional with 5+ years of experience in Software testing and Quality assurance practices in software development applications for Banking, Insurance and Utility Industries. Possess strong leadership and successful team building capabilities and excellent technical, communication, presentation, and customer service skills.

• 5+ years of experience in Testing software applications, with major emphasis on Software Quality Assurance Life Cycle, Verification and Validation and Functional Testing in Web, Windows, Mainframes and Unix Environments

• Performed test planning and test execution in both Agile & Waterfall methodologies

• Hands on experience in performing GUI, black box, back-end, front-end, functional, integration, regression, end to end, performance, load, stress and user acceptance testing

• 5+ years of experience in testing for User Management, Authentication, Authorization, Session management, Data Protection, and Data Validation

• 5+ years of experience in testing Security features of different applications

• Hands on experience in both manual and automated testing using structured Testing Methodologies and Automated Testing Tools like Selenium, Cypress, Katalon, JMeter, SOAP UI, PostMan, HP UFT and LoadRunner

• Experienced in enhancing automated scripts and manual test cases according to the functional and business requirements

• Performed testing on Web based, Client/Server and Mainframe applications using tools like Selenium, HP UFT and HP ALM

• Performed Regression testing using automated tools like Selenium, HP UFT and Rational Robot

• Aptitude to handle multiple projects with competing priorities and an admirable team player

• Exceptional Communication & Analytical skills

EDUCATION & CERTIFICATIONS

• Brainbench Certification in Software Testing, HP ALM, Selenium

• Certified Software Tester (ISTQB)

• Bachelor of Technology – SRM University, India

TD Bank, Quebec Dates: June 2018 to May 2020

Project: Mobile Banking Role: Quality Assurance Analyst TD Bank’s mobile banking app makes it easy to manage customer’s money. Personal and business members can use it to access up- to-date information about their accounts, pay bills, deposit cheques and transfer funds

• Created detailed Test Plan, Test Scenarios and Test Cases for System, Functional, Integration and User Acceptance Testing

• Organized Test plan and Test scenarios coverage reviews with internal and external teams

• Involved in Design and Development of Defect Tracking Process with proper Priorities and Severities Levels in HP ALM

• Generated test status reports using HP ALM to report to the Project Management team

• Performed Functional, System, Integration and End-to-End tests during different phases of testing

• Input data from Mobile, Handheld device and validated results in Database

• Used Device Anywhere for Functional/System, Integration, Regression, End to End and User Acceptance testing

• Performed testing on both Native and Web Mobile versions on Device Anywhere testing tool

• Mapped the Test cases to the requirements using Requirement coverage tab in HP ALM

• Involved in testing the Integration between Accounts, Bill payment, Transfers on Android and iOS

• Based on the test scenarios and test cases request DBA to provide different test customers from personal and business banking in the test database

• For System integration and Interoperability testing request developers and system analyst to created environment integrating mobile banking application with payment gateway

• Validated the following Functionality of the mobile banking application using both positive and negative testing approach: register bill payment, pay registered bills, post-dated bill payments, account transfers, add interact email money transfer recipients, email money transfers, view statements & transactions

• Performed automated testing on mobile application using Device Anywhere automation tool

• Used Appium for creating mobile test automation scripts and executed on each build

• Executed test cases on different OS and devices to validate the Compatibility by performing Cross platform testing

• Performed security testing with the help of network and developers on the mobile banking application

• Responsible for Performance, Load, and Stress testing using JMeter

• Involved in complete Defect Life cycle focusing on addressing the defects to closure Tools & Technologies: Appium, Selenium, Jenkins, Docker, Maven, JMeter, Java, Java Script, XML, SOAP UI, WebSphere, Oracle 11, SQL, Toad, HP ALM, HP Performance Center, JIRA and Guidewire (GOSU, PolicyCenter, ClaimCenter & BillingCenter) IBM Family Insurance, British Columbia Dates: Feb 2016 to May 2018 Project: Policy & Claims Conversion Role: QA Analyst Policy & Claims Conversion involves in the conversion of data from legacy system to their Guidewire web-based application. Family Online application will be used by all the underwriters and customer service representatives to create, update, maintain policies & claims.

• Developed, documented, verified & maintained Test Plans and associated Test cases to meet the business requirements as designated by the QA Manager and approved by the business user.

• Created Risk assessment documents for both project and testing.

• Uploaded Test cases into HP ALM & Jira and mapped the test cases to Test sets.

• Organized test sets based on the type of test in the Test lab of HP ALM.

• Performed manual and automated testing on Guidewire Online application

• Performed Positive, Negative, Regression, Functional, Conversion, Comparative Inquiry, Integration, System, User- acceptance and Performance testing.

• Performed test automation using Selenium, Jenkins and Maven and executed the scripts on the application.

• Communicated Defects to the development team during testing by validating the test results.

• Used HP ALM for test management and defect tracking process.

• Mentored and trained other team members in using HP ALM & Jira.

• Validate the data mapping and integrity of data in the database by performing Backend testing using SQL.

• Reported the progress and took initiatives to meet the QA testing targets. Tools & Technologies: Mainframes (TSO, File-Aid, SPUFI, JCL, IMS) HP ALM, Jira, Zephyr, Selenium, Jenkins, Maven, GIT, PVCS, Oracle 8, JMeter, PostMan, Java, JavaScript, Web sphere, SQL Plus and UNIX IBM Nova Scotia Power Gas, Alberta Date: Jan 2015 – Jan 2016 Project: Data Conversion & Migration Role: QA Tester As part of this project the entire data from different data sources are being migrated to Oracle Database, also a data warehousing is being implemented with different analytics reports.

• Interacted with both the Business and Development team on a day-to-day basis.

• Organized test scenarios and test case reviews and updated them accordingly.

• Identified test data based on test scenarios and test cases and provided the data requirements to the DBA.

• Performed data verification on the received data in test database.

• Organize TRR test readiness review to check if all the required tasks are completed as per Test Entry Criteria.

• Performed Sanity, Security, Functional, Cross Browser, System Integration, End-to-End and UAT Testing.

• Used HP ALM 9.0 for Test Management and Defect Tracking.

• Reported Defects/Issues to the development team with proper priorities and severities using HP ALM.

• Used HP ALM to generate Planning and Execution status reports.

• Created Final execution and defect status reports by incorporating test and defect metrics.

• Regression testing of interfaces to make sure that existing functionalities are not impacted by the changes.

• Performed data validation and Data Mapping testing to verify the Database using SQL queries in Toad. Tools & Technologies: Java, EJB, Java Script, J2EE, WebLogic, Oracle8i/9i, Soap UI, Toad, Windows, Load Runner 9.0, HP UFT and HP ALM

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