ALLISON SELLMAN

add7jj@r.postjobfree.com **** Missouri Street San Diego, CA 92109 406-***-**** OBJECTIVE

I am a motivated leader with a proven record of success in executing strategic plans to meet company objectives. Extremely skilled in developing high-performing teams and collaborating cross-functionally to implement business initiatives, improve workflow efficiency, and decrease operating costs. I want to join your team!

PROFESSIONAL SKILLS

● Excellent communication and presentation skills

● Organized and detail oriented

● Self-motivated and take initiative, team work, and cooperation

● Customer facing conduct and new hire training

● Expert in operations strategy

● Financial planning and strategy

INTERPERSONAL SKILLS

● Enthusiastic and creative leader with the ability to inspire others

● Team player with keen ability to train and grow departments

● Adaptability and eagerness to learn quickly

● Ability to manage influence through persuasion, negotiation, and consensus building WORK EXPERIENCE

Hammer Corp – San Diego, CA Nov 2017 – Present

Operations/HR June 2019 – Present

● Manage company cash reserves to ensure financial obligations are met as they occur

● Oversee all company credit cards and payments on a daily basis

● Ensure reconciliation of all accounting reports and provide CEO with monthly financials

● Process semi-monthly payroll for 75 employees

● Manage benefit programs and guide employees in accessing resources

● Guide managers in handling employee relation issues Business Development Manager Nov 2018 – June 2019

● Chosen by CEO to manage Business Development team

● Generated new business and partnership opportunities through strategic prospecting

● Drove and managed sales cycle from concept to execution

● Established rapport, and maintained communication with partners and vendors First Responder Manager Nov 2017 – Nov 2018

● Reduced operating costs by 61% within 4 months

● Recruited 50 new hires and increased service availability from 50hrs/week to 24/7

● Conducted weekly training webinars and wrote training handbook

● Worked closely with dev team to create new software platform and additional features add7jj@r.postjobfree.com 1516 Missouri St San Diego, CA 92109 406-***-**** Hammer Corp – San Diego, CA (Continued)

Customer Success Manager Nov 2017 – April 2018

● Worked directly with CEO and Sales Director

● Managed all customer success initiatives including training, support, and retention

● Increased subscription renewal rates by 25% and reduced churn by 2% Customer Success April 2017 – Nov 2017

● Responsible for onboarding, managing, and retention of customer accounts

● Handled inbound and outbound support and customer care to client base LuxuryRealEstate.com – Seattle, WA

Membership Manager Feb 2016 – Mar 2017

● Managed over 200 real estate agencies/3,000 agents within our affiliation

● Sold print and online advertising to brokers with strict deadlines – Wall Street Journal, Magazine, and website

● Represented our company at hosted conferences while overseeing general success

● Ensured all sales goals (personal, company, and call goals) were met and exceeded monthly

Element Physical Therapy – Missoula, MT

Social Media Coordinator Nov 2014 – Feb 2015

● Planned, implemented, and managed content on social media outlets

● Enhanced engagement with followers and increased following by 25% Advantage Sales and Marketing – Eugene, OR

Event Specialist Nov 2014 – March 2015

● Interacted in a friendly, enthusiastic, and outgoing manner with customers

● Generated brand awareness and positive product impressions to increase sales EDUCATION

University of Oregon – Eugene, OR Sept 2011 – June 2015 Bachelor of Science, General Social Science

● Concentration: Applied Economics, Business and Society VOLUNTEER/LEADERSHIP EXPERIENCE

● Multiple Level Volleyball Skill Camp

● 7th and 8th Grade Girls Volleyball Coach

● Giving Tree St. Francis Xavier Church

● Numerous Food Drives during Holiday Seasons

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