Suelen B Munguia Rodriguez

***** ******** ***** ******** ** 77407

add7ih@r.postjobfree.com

832-***-****

Summary

Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver.Diligent about keeping records accurate and schedules organized.Self driven and always wanting to achieve her goals putting high standards on her self to keep growing. Always exceeding expectations and going above and beyond to make costumers and the work environment the best place to be in.

Skills

Social skills

Sales expertise

Retail experience

Accurate money handling

Business management

Marketing understanding

Great with computer skills

Great costumer service

Bilingual

Energetic

Positive attitude

Loves meeting new people

Experience

Texas dental Institute Houston, TX Receptionist 08/2011 - 11/2012

Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions.

Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.

Take care of payments from our patients.Billing the insurance our patients service.

Take care of the phone calls. Confirm or resquduel appointments for our patients.

Make sure our patients were fully satisfied with their visit.

Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.

Maintained office safety by screening visitors, updating logs and issuing temporary passes.

Victoria's Secret katy, tx Beauty Advisor 11/2012 - 02/2013

Displayed merchandise to present visually appealing arrangements that drive sales.

Kept counter and display areas in clean and neat fashion.

Capitalized on upselling opportunities for additional products and services to increase sales numbers.

Accomplished and surpassed sales goals on regular basis.

Recommended products to customers to meet current needs or resolve specific concerns

Help in the resgister to check costumers out.

Chase Bank Sugar Land, TX Teller 03/2013 - 08/2016

Maintained optimal financial controls by securing funds and making accurate transactions.

Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.

Balanced daily cash deposits and bank vault inventory with zero error rate.

Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings.

Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.

Examined checks for identification and endorsement.

Processed cash withdrawals.

Offered every customer exceptional service levels by remaining friendly and professional during every transaction.

Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

Processed cash withdrawals accurately and efficiently.

Managed opening and closing times for the main branch.

Ulta Beauty Houston, TX Skin Therapist 08/2016 - 01/2019

Meticulously maintained spa appearance and cleanliness.

Sold salon-exclusive skin care products and encouraged service upgrades.

Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.

Gave costumers treatments and educated on procedures.

Instructed clients on how to apply make-up to achieve desired look.

Provided excellent customer service and skin care treatments to all clients.

Pursued continuing education to learn new advances in skin condition treatments.

Sold skincare products to patients according to specific needs.

Scheduled patient consultations and treatments.

Do make up applications

Apply false lashes

Help convert clients from the sales floor to upcoming facial clients.

Help costumers from the sales floor and answer any skin care or cosmetic questions they have.

Smart Choice Remodeling Richmond, TX Personal Assistant 01/2014 - 03/2019

Devised and maintained office systems to efficiently deal with paper flow.

Organized personal and professional calendars, providing reminders of upcoming meetings and events.

Leveraged personal and professional networks to secure new clients and to ensure client needs are met.

Communicated client project requirements to vendors and contractors to ensure client satisfaction.

Handled incoming and outgoing correspondence, including mail, e-mail and faxes.

Resolved guest complaints.

Traveled with owner to take notes and dictation at meetings.

Typed documents, updated websites and compiled information for meetings.

Created expense reports using Microsoft Excel spreadsheets.

Take care of deposits to the bank .

Help him keep track of all clients invoices and paper work for every remodeling project.

Ulta Beauty Houston, TX Brow Expert 01/2019 - Current

Trained new staff on brow and waxing services offered.

Perform waxing services

Perform tinting service

Train any beauty advisors in our brow products

Educated clients on skin care procedures and products.

Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.

Instructed clients on how to apply make-up to achieve desired look.

Provided excellent customer service to all clients.

Displayed merchandise to present visually appealing arrangements that drive sales.

Capitalized on upselling opportunities for additional products and services to increase sales numbers.

Accomplished and surpassed sales goals on regular basis.

Recommended products to customers to meet current needs or resolve specific concerns.

Education and Training

George Bush High School Richmond, TX High School Diploma 2011

Vouge International Houston, TX Cosmetology Licence in Cosmetology Education 2014

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