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Customer Service Medical

Location:
Calgary, AB, Canada
Posted:
June 29, 2020

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Resume:

Morgan Clark

*** ********* **** *****, ** T*E *H*

403-***-****

403-***-****

add7if@r.postjobfree.com

Summary:

Good with communication, interpersonal relations as well as understanding others. Is open to criticism and learning from mistakes and developing skills through experience. Applies critical thinking, problem solving and diplomacy when faced with difficult situations. Competent in various computer applications, such as Microsoft Word, Excel, and PowerPoint, Adobe Premier Pro and Lightroom as well as Avimark. French/English bilingual. First aid and CPR trained and certified.

Education:

Undergraduate degree (BA)-Double Major Political Science and Psychology University of Calgary -Calgary, Alberta

2018-present

High School Diploma

Crescent Heights High School- Calgary, Alberta

2015-2018

Diploma presented June 2018

Work Experience:

Cashier

May 2019- June 2020- Canadian Tire

Maintain customer satisfaction while efficiently providing service, paying attention to quantities and specific information presented by the customer, also deescalating tense situations when the need arises have been learned from this position.

Poll Clerk

April 16, 2019 -Elections Alberta

Worked to process electors rapidly with accuracy, confirming vital information to ensure they were eligible to vote. Critical attention to detail was required, as well as a warm, welcoming attitude and an ability to speak clearly and concisely.

Day Camp Counsellor, English Aide

June 2017-August 2017- Les Camps Futes-L’Air en Fete (YMCA Summer Student Work Exchange) 514-***-****

(Sabrina Julliet)

Mirabel, Quebec

Worked with children to overcome a language barrier and converse in both official languages while looking out for the safety of the children. Learned how to engage children in activities as well as how to communicate with individuals who did not wish to participate. Also performed basic first aid. Volunteer Experience:

Veterinary Clinic Aide

June 2015-June 2018- Rocky Ridge Pet Hospital

403-***-**** (Dr. C. Sulko)

Basic reception duties such as answering the phone, recording information as well as cleaning skills and animal handling expertise were learned while in this position. Learned how to interact with clientele, especially during difficult procedures such as euthanasia, as well as develop competence in using industry specific software. Youth Advisor

September 2016-Septemeber 2017 - Royal Canadian Mounted Police Learned effective communication while supplying information and advocating for what youth in Canada need from the police. Completed surveys, designed information campaigns as well as public speaking to inform the youth of Canada about risks and issues facing them.

Media and Communications

January 2019-present- Immigrant Services Calgary

403-***-**** (Amber Teskey)

Developed skills in applications such as Microsoft Office, Excel, and PowerPoint, as well as learned about design and media formatting. Learned how to bridge cultural gaps and work with the vulnerable sector. Vice President of Operations and Finance

January 2019- present- University of Calgary Alberta Party Club

587-***-**** (Theodore McHugh)

Kept records of financial payments made and created budgets, as well as ensured that the club stayed within the purposed budget.

Event Medical

March 2019- present- Mass Gathering Medicine Calgary Worked in conjunction with public events to provide first response to on-site medical issues, providing clear landmarks and locations to paramedics/fire; help individuals in personal distress and ensure they are safe and calm as well as developing excellent interpersonal skills through stressful situations. Other:

Duke of Edinburgh’s Award- Bronze and Silver Levels The Award is presented for achievement in the areas of service, physical recreation and a specialized skill. It teaches dedication, persistence and hard work.

Standard First Aid and CPR Class C- March 26th, 2019 Vulnerable Sector Security Clearance- Calgary Police Service as well as the Province of Alberta- obtained in 2019



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