VIKRAM MOHAN RAO

** ********* ***. *******, ** **214 716-***-**** add7g8@r.postjobfree.com

EDUCATION

UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK STEM Designated

Master of Science, Management Information Systems 06/2020

GPA: 3.7/4

UNIVERSITY OF MUMBAI

Master of Science, Information Technology 04/2018

Bachelor of Science, Information Technology 04/2012

SUMMARY

6+ years of experience in requirement elicitation, process and product design as a product owner, successfully executed projects in domain such as Automotive, Mobility, Autonomous Driving, platform as a service (PaaS), GIS, AI/ML.

Proficient in product and project management, through critical thinking.

Outstanding interpersonal, customer facing, writing, qualitative, collaboration, delegation and communication skills.

Language & Database: MySQL, AWS, Python, Oracle 11g, HTML5, XML, VB.net, Access.

Tools: Jira, Confluence, MS Excel, MS office, Word, MS Visio, Service Now, Marvel, Lucidchart, Tableau, SAS, salesforce, Peoplesoft, ArcGIS

EXPERIENCE

HERE TECHNOLOGIES Mumbai, India

Product Owner 03/2016 - 07/2019

Created product roadmap for certification and delivery process of highly autonomous driving (HAD) cloud-based map data.

Defined user stories, worked with UX designers and software engineers by creating wireframes and mockups.

Conceptualized and designed a new data production process which increased velocity and operational savings of $2M.

Joined forces with product manager and marketing team for pre-sales demo and go-to market strategy.

Organized and facilitated Agile development and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective; managed the scrum/Kanban dashboard on JIRA including prioritizing of product backlog.

Reported status to stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and Velocity Target updates.

Communicated and presented weekly database health reports to clients and product managers.

Monitored Data Management processes and workflows related to data mappings and data validation for data Architecture as a product owner and saved 50% of cost in rework.

Developed business models, flowcharts, and UML diagrams and scripts for functional usability testing and system training.

Steered project in 11% productivity optimization by managing A/B testing and presented findings.

Published new database validation rule document as per specifications, improving development team experience by 35%.

Developed, maintained, and administered databases as well as creating visualizations to enhance reporting to upper management using SQL (Structured Query Language) and Excel VBA.

Drive Lean principles and cross-functional collaboration on tool development to achieve 2x improvement in data processing rate.

Actively participated in all phases of SDLC (Systems development life cycle) to model the system effectively end-to-end.

Performed Failure Mode and Effect Analysis (FMEA) of a high-volume production software and reported direct savings of $250K.

Delivered work on the agreed timeframes, coordinated project plan with project managers, business stakeholders.

Product Analyst 01/2014 - 03/2016

Analyzed product data and developed Tableau dashboards for product mangers by connecting to AWS Athena & Redshift data sources.

Be the voice of customer and resolve support tickets within specified service level agreement by initiating root cause analysis and permanent corrective actions which reduced overall product recall by 70%.

Led and trained a group of 10 international database engineers to handle country specific data and derive descriptive statistics.

Successfully led 2 Kaizen Blitzes, resulting in €300K+ identified efficiency savings; performed cost benefit analysis.

Data Analyst I 01/2013 - 03/2014

Successfully delivered the new navigational map feature in Western European Market with a quality compliance of 95% that was highly appreciated by the client Mercedes Benz.

Developed and managed test plan, test cases and end to end scenarios for UAT (User acceptance testing).

Performed high quality data analysis and provided program management with insight to drive performance and growth.

Developed utility tools in VB.net and shared best practices which bridged the gap in production process and saved 4000 project hours.

CERTIFICATIONS

Certified Scrum Product Owner (CSPO), Tableau Desktop Specialist, Design-thinking practitioner (IBM), Google Analytics.

ACADEMIC PROJECTS

Enterprise modelling (Project/Case Study)

Understanding Acme’s enterprise operating model and performing digital transformation, by identifying problems in supply chain management.

Provided technology-based blockchain solution to business problem that aligns with mission and vision of the organization.

Performed cost benefit analysis of the proposed solution, presented the importance of Information technology in an organization.

SalesForce Tech Consulting

Applied principles of Salesforce and technology consulting in implementation of SalesForce non-profit success pack for a non-profit in Western New York; Led a team of five in developing the SalesForce platform.

Successfully consulted and transitioned “WNY Independent living”(non-profit) process from traditional Excel sheet to SalesForce platform.

Digital Product Management: FitHub Mobile App

Conceptualized and designed new digital product using Marvel prototype software, performed market research to make it user friendly; defined crystal-clear problem and solution spaces.

Created Product Requirements Document(PRD), Performed SWOT analysis.

Composed Agile development plan using JIRA, product roadmaps and go-to-market strategy for a new to the world product.

Predictive Analytics: Song hotness

Conceptualized and designed prediction model using SAS E-miner for songs dataset by identifying related variables.

Performed data mining and created decision tree to understand the familiarity between the variables for best prediction.

Visualization: Airbnb Data

Designed Tableau dashboard using AirBnb data and highlighting the trends for three major cities.

Analyzed data using different methods to better understand elements such as cost, density and no of stays per region.

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