Business Analyst

Yang Yun Shuo

North Dartmouth, MA ***** 774-***-**** ******.*******@*****.***

Education

University of Massachusetts Dartmouth, Dartmouth, MA

Charlton College of Business, AACSB Accredited

Master of Science in Technology Management May 2020

GPA 3.95

University of Tamkang, Taipei, Taiwan

Bachelor of Literature in Library and Information Science & Bachelor of Language in Spanish June 2017

GPA 3.96

Skills

Software: Microsoft Word, Excel, PowerPoint, Outlook, Access, Project Professional 2016; Adobe Photoshop, Illustrator, InDesign; WordPress, WiX, Dreamweaver, Tableau, Trello, Slack

Programming language: R, Python, SQL, PHP, MySQL, and partial knowledge in HTML 5, JavaScript, jQuery, and CSS

Social Media: Facebook, Twitter, YouTube, Pinterest, Instagram

Languages: Native speaker in Mandarin (Chinese), proficient in Spanish, Japanese

Technical Experience

Charlton College of Business, UMass Dartmouth

Research Assistant January – May 2020

Used PowerApps to develop mobile applications and developed technical manual

Designed, developed, and maintained Tableau functional reports based on researcher’s requirement

Worked on generating various dashboards in Tableau using various data source

Collaborated with researcher to resolve problems related to the mobile applications

Science and Technology Policy Institute, Taipei, Taiwan

Information Technology Support Assistant September 2016- January 2019

Reviewed the designs, code, and test plans of National Document Delivery Service (NDDS) system and provided recommendations for improvement or optimizations

Communicated with the database and website suppliers to engage in ongoing discussion for related to improvement

Managed work to assigned due dates for the entire IT division and notified manager of any conflicts or other issues

related to timely delivery of work

Digitalized and recategorized a vast amount of archived document from 1978 to 2019

HyWeb Technology Co., Ltd., Taipei, Taiwan

Tech Intern June - August 2016

Developed product function: distribute promotional material for the existing website surface and design the

customer surface arrangement in order to optimize the use of users.

Tested public online pages and testing websites and databases, found the errors and made reports to the engineers

Communicated and collaborated with cross-functional departments to get them connected

Arranged the project program schedule in order to reduce time and maximize efficiency

IT Center of Information and Library Science Department, Taipei, Taiwan

Tech Intern September 2015 - June 2016

Developed the Information and Library Science department home website using HTML5, CSS, JavaScript

Created and managed an internship performance system using SQL and MySQL, featuring the function of

Insert, Select, Update, and Delete

Created, developed and maintained SQL processes for channel performance data warehousing

Communicated and collaborated with various divisions in the department

Drafted and edited a user manual and operating manual for the websites to create a succession strategy

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