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Manager Assistant

Location:
Augusta, GA
Posted:
June 29, 2020

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Resume:

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Mathew A. Tuten

706-***-****

add7cl@r.postjobfree.com

Current Employer:

Augusta University Office of Military and Veterans Services

● Work Study / Math Tutor at Fort Gordon Office

● Employed from March 2019 to current (1 year 3 months) Recent Employers:

Taxslayer

● December 2017 - April 2018

United States Navy

● November 2013 - November 2017

● Honorable discharge

Education:

Currently enrolled at Augusta University as a Biology major and Philosophy minor, Dean’s List

● Junior, 72 credit hours

● Relevant courses and lab sciences

1) Principles of Biology I and Lab

2) Principles of Biology II and Lab

3) Principles of Chemistry I and Lab

4) Introduction of Physics I and Lab

5) Introduction to the Universe and Lab

6) Elementary Statistics

Naval Computer Telecommunication Station, Bahrain, Augusta 2014 - July 2016

● CompTIA CASP Certification ● EC-Council Security Specialist Certification

● CompTIA Security+ Certification ● EC-Council Incident Handler Certification United States Navy, Informations Systems Technician “A” School, January 2014 - June 2014

● CompTIA A+ Certification

Lincoln County High School, Class of 2010

● High School Diploma

2

Military Experience:Leadership (Navy) - 4 years

• Served as Training Manager for a diverse workforce of 15 personnel. Training typically covered equipment operation, Navy regulations and guidelines, proper procedure when handling cryptographic equipment, communications security, Naval history, and military to civilian transition.

Public Speaking (Navy) - 4 years experience

• Responsible for building and presenting the bi-weekly Information Assurance portion of the Defense Cyber Operations brief to the Commanding Officer while forward deployed at NAVCOMTELSTA Bahrain. The command’s highest ranking officers within the Chain of Command attended the briefs.

• Designated phone talker during Battle Stations (General Quarters) while onboard USS The Sullivans for the Combat Communications division. The phone talker reports information in regards to casualties, relays important information to different compartments, and acts as the

“middleman” in terms of outgoing and incoming information. Phone talkers are well groomed to remain calm in intense situations.

• Wrote and recited prayers over loudspeaker (1MC) while onboard USS The Sullivans as per the ship’s tradition of prayer before lights out while underway at sea. All aboard the ship were always within earshot of the 1MC loudspeaker.

• As training manager for Combat Communications division onboard USS The Sullivans, was responsible for conducting training on various matters. International relations (Navy) - 4 years experience

• Has traveled to England, Spain, Italy, France, Germany, the Netherlands, United Arab Emirates, and Bahrain. Forward deployed in Bahrain for 2 years with regular exposure to local culture.

• Worked with various military personnel and civilian contractors from various countries such as Pakistan, Singapore, England, Canada, Egypt, Saudi Arabia, Bahrain, and France while stationed at NAVCOMTELSTA Bahrain.

• Assisted a Nigerian recruit study for his citizenship test while stationed at Recruit Training Command in Great Lakes, Michigan. He is now a proud citizen of the United States and a successful Petty Officer Second Class in the United States Navy. 3

Administration (Navy) - 4 years experience

• Managed and maintained Department of Defense user accounts encompassing multinational Middle Eastern Theatre.

• Enforced Department of Defense network regulations through means of investigation, analysis, and mitigation for incidents including USB violations, Network Investigative Actions, and malicious DNS beaconing.

Helpdesk Technician and Customer Support (Navy and TaxSlayer) - 4 years 5 months experience

• Knowledgeable and well-rounded in computer based skill sets such as computer assembly, network troubleshooting, and assisting users in solving their computer and network based issues.

• Extensive knowledge of Windows XP, Windows 7, and Windows 10

• Call center experience at TaxSlayer with over 1200 calls for the season resulting in managing 2.23% of all TaxSlayer Pro call volume with a 4.92 overall customer satisfaction rating out of 5. References

1) Koty Sapp, Fishery Scientist, BS in Ecology

a) add7cl@r.postjobfree.com

b) 706-***-****

2) Chandler Goldman, Research Assistant, Ph.D Candidate (Biology) a) add7cl@r.postjobfree.com

b) 706-***-****

3) David Brown, Small Business Owner, BA in Sculpting a) add7cl@r.postjobfree.com

b) 478-***-****



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